Technology & Software Tips

Voice control is one of the most exciting technology trends to have emerged in recent years, and thanks to home hubs and smartphones, it has become a part of many consumers' everyday lives. For tourism companies, it is important to respond to this, embrace new approaches and capitalise on the technology's potential. Here, you will learn more about voice control and the ways it can be of help in the travel industry. What is Voice Control? Put simply, voice control is a technology that allows devices - including smartphones, smart home hubs, smart TVs and personal computers - to understand

One of the most exciting technological developments within the travel industry in recent years has been the increased prevalence of robots, with examples ranging from text-based chatbots and front desk robotic assistants, to security robots and robotic travel cases. This article takes a closer look at the way robots are transforming tourism, providing eight real-world examples of their use and examining some of the pros and cons. Understanding Robots Although most of us have a concept of what a robot is, it can be more difficult to clearly define what 'robot' means. Effectively, a robot is a machine, which has

Over recent years, blockchain technology has generated significant excitement within many industries and fields. This is largely because it has the potential to dramatically change the way in which information or data is stored and used, enhancing transparency and security, while also improving transactions. Here, we take a more detailed look at the various ways in which blockchain is being used, or is likely to be used, within the travel industry. Understanding Blockchain Technology: What Is It? Although blockchain technology can sound confusing at first, it is actually pretty simple to get to grips with. Ultimately, it is a list

Over the last few years, Amazon Alexa Echo speakers have emerged as a mainstream consumer product, serving as a way for customers to control their 'smart' devices and appliances from a single place. More recently, Amazon have also brought the technology into hotels and resorts, with the launch of a dedicated Alexa for Hospitality service. In this article, you will learn more about Amazon Echo speakers and their current and future roles within hotels. What Are Amazon Alexa Echo Speakers? Amazon Echo speakers are a brand of 'smart speakers', which are capable of voice interaction, music and audio playback, answering

Voice controlled smart hubs and speakers, such as Amazon Echo, have become extremely popular as home technology products in recent years. However, their uses do not stop there and they are increasingly being used to deliver a superior customer experience in various industries. One of the most significant examples of this is within hotels and the Alexa for Hospitality offering from Amazon will make this a more viable option in future. Amazon Alexa Echo Speakers In simple terms, Amazon Echo speakers are a line of 'smart speakers', powered by the company's Alexa virtual assistant technology. This means they rely on