What Will You Learn?

Within this free course “Upselling Course for Hotels” you find 7 Video lessons including interactive quizzes, to become a Rockstar at upselling.

Get started in the multifaceted world of hotel upselling! Become acquainted with the many layers of effective upselling, learn key do’s and don’ts and find out how it can support hoteliers through low demand periods.

What Are the Topics?

Below you find an overview of all topics.

  • Introduction to the Fundamentals of Upselling
  • What is Upselling?
  • Key Metrics
  • Good vs Bad upselling
  • The guest perspective
  • Hotel Benefits
  • Total Revenue Management
  • Simple Tips & Tricks
  • Certification Test