{"id":4250,"date":"2020-01-13T16:31:28","date_gmt":"2020-01-13T15:31:28","guid":{"rendered":"https:\/\/revfine.com\/?page_id=4250"},"modified":"2020-01-29T16:12:03","modified_gmt":"2020-01-29T15:12:03","slug":"hotel-nouvelles","status":"publish","type":"page","link":"https:\/\/www.revfine.com\/fr\/hotel-news\/","title":{"rendered":"Actualit\u00e9s de l&#039;h\u00f4tel"},"content":{"rendered":"<p><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-1 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-bottom:-20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-0 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-no-medium-visibility fusion-no-large-visibility\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-builder-row fusion-builder-row-inner fusion-row\"><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-0 fusion_builder_column_inner_1_4 1_4 fusion-one-fourth fusion-column-first\" style=\"--awb-bg-size:cover;width:25%;width:calc(25% - ( ( 4% + 4% + 4% ) * 0.25 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-button-wrapper\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-1 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/www.revfine.com\/fr\/nouvelles\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Toutes les nouvelles<\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-1 fusion_builder_column_inner_1_4 1_4 fusion-one-fourth\" style=\"--awb-bg-size:cover;--awb-margin-top:-15px;width:25%;width:calc(25% - ( ( 4% + 4% + 4% ) * 0.25 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-button-wrapper\"><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-2 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:#ffffff;--button_accent_hover_color:#ffffff;--button_border_hover_color:#ffffff;--button_gradient_top_color:#d4a763;--button_gradient_bottom_color:#d4a763;--button_gradient_top_color_hover:#d4a763;--button_gradient_bottom_color_hover:#d4a763;\" target=\"_self\" href=\"https:\/\/www.revfine.com\/fr\/hotel-nouvelles\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Actualit\u00e9s de l&#039;h\u00f4tellerie et de l&#039;accueil<\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-2 fusion_builder_column_inner_1_4 1_4 fusion-one-fourth\" style=\"--awb-bg-size:cover;--awb-margin-top:-15px;width:25%;width:calc(25% - ( ( 4% + 4% + 4% ) * 0.25 ) );margin-right: 4%;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-button-wrapper\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-3 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/www.revfine.com\/fr\/voyage-nouvelles\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Nouvelles du voyage et du tourisme<\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column_inner fusion-builder-nested-column-3 fusion_builder_column_inner_1_4 1_4 fusion-one-fourth fusion-column-last\" style=\"--awb-bg-size:cover;width:25%;width:calc(25% - ( ( 4% + 4% + 4% ) * 0.25 ) );\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-2 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling fusion-no-small-visibility\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-margin-top:-20px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-1 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last fusion-no-small-visibility\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-column-has-shadow fusion-flex-column-wrapper-legacy\"><div class=\"fusion-text fusion-text-1\"><p><div class=\"fusion-button-wrapper\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-4 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/www.revfine.com\/fr\/nouvelles\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Toutes les nouvelles<\/span><\/a><\/div>\u00a0 <div class=\"fusion-button-wrapper\"><a class=\"fusion-button button-flat fusion-button-default-size button-custom fusion-button-default button-5 fusion-button-default-span fusion-button-default-type\" style=\"--button_accent_color:#ffffff;--button_accent_hover_color:#ffffff;--button_border_hover_color:#ffffff;--button_gradient_top_color:#d4a763;--button_gradient_bottom_color:#d4a763;--button_gradient_top_color_hover:#d4a763;--button_gradient_bottom_color_hover:#d4a763;\" target=\"_self\" href=\"https:\/\/www.revfine.com\/fr\/hotel-nouvelles\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Actualit\u00e9s de l&#039;h\u00f4tellerie et de l&#039;accueil<\/span><\/a><\/div>\u00a0 <div class=\"fusion-button-wrapper\"><a class=\"fusion-button button-flat fusion-button-default-size button-default fusion-button-default button-6 fusion-button-default-span fusion-button-default-type\" target=\"_self\" href=\"https:\/\/www.revfine.com\/fr\/voyage-nouvelles\/\"><span class=\"fusion-button-text awb-button__text awb-button__text--default\">Nouvelles du voyage et du tourisme<\/span><\/a><\/div><\/p>\n<\/div><div class=\"fusion-image-element in-legacy-container\" style=\"--awb-caption-title-font-family:var(--h2_typography-font-family);--awb-caption-title-font-weight:var(--h2_typography-font-weight);--awb-caption-title-font-style:var(--h2_typography-font-style);--awb-caption-title-size:var(--h2_typography-font-size);--awb-caption-title-transform:var(--h2_typography-text-transform);--awb-caption-title-line-height:var(--h2_typography-line-height);--awb-caption-title-letter-spacing:var(--h2_typography-letter-spacing);\"><span class=\"fusion-imageframe imageframe-none imageframe-1 hover-type-none\"><img decoding=\"async\" width=\"1100\" height=\"100\" title=\"Bonne lecture :)\" src=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2025\/07\/Tips-to-optimise-revenue-1000.000-lato-2.jpg\" alt class=\"img-responsive wp-image-3739\" srcset=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2025\/07\/Tips-to-optimise-revenue-1000.000-lato-2-300x27.jpg 300w, https:\/\/www.revfine.com\/wp-content\/uploads\/2025\/07\/Tips-to-optimise-revenue-1000.000-lato-2-1024x93.jpg 1024w, https:\/\/www.revfine.com\/wp-content\/uploads\/2025\/07\/Tips-to-optimise-revenue-1000.000-lato-2.jpg 1100w\" sizes=\"(max-width: 1100px) 100vw, 1100px\" \/><\/span><\/div><br><br><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><div class=\"fusion-fullwidth fullwidth-box fusion-builder-row-3 nonhundred-percent-fullwidth non-hundred-percent-height-scrolling\" style=\"--awb-border-radius-top-left:0px;--awb-border-radius-top-right:0px;--awb-border-radius-bottom-right:0px;--awb-border-radius-bottom-left:0px;--awb-flex-wrap:wrap;\" ><div class=\"fusion-builder-row fusion-row\"><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-2 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-blog-shortcode fusion-blog-shortcode-1 fusion-blog-archive fusion-blog-layout-grid-wrapper fusion-blog-no\"><style type=\"text\/css\">.fusion-blog-shortcode-1 .fusion-blog-layout-grid .fusion-post-grid{padding:20px;}.fusion-blog-shortcode-1 .fusion-posts-container{margin-left: -20px !important; margin-right:-20px !important;}<\/style><div class=\"fusion-posts-container fusion-posts-container-no fusion-no-meta-info fusion-blog-layout-grid fusion-blog-layout-grid-2 isotope fusion-blog-equal-heights\" data-pages=\"260\" data-grid-col-space=\"40\" style=\"margin: -20px -20px 0;min-height:500px;\"><article id=\"blog-1-post-39839\" class=\"fusion-post-grid post-39839 post type-post status-publish format-standard has-post-thumbnail hentry category-artificial-intelligence category-emerging-hotel-technology category-emerging-hospitality-technology category-emerging-travel-technology category-hotel-tech-examples category-hospitality-technology-expert-panel\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n\t\t\t<div class=\"fusion-flexslider flexslider fusion-flexslider-loading fusion-post-slideshow\" style=\"border-color:#ebeaea;\">\n\t\t<ul class=\"slides\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div  class=\"fusion-image-wrapper\" aria-haspopup=\"true\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.revfine.com\/fr\/ai-in-hospitality-overhyped-misapplied-lessons\/\" aria-label=\"L\u2019IA est-elle surestim\u00e9e ou mal utilis\u00e9e dans le secteur h\u00f4telier\u00a0?\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"516\" src=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2015\/01\/Is-AI-Being-Overhyped-Or-Misapplied-In-Hotels.png\" class=\"attachment-full size-full wp-post-image\" alt=\"L\u2019IA est-elle surestim\u00e9e ou mal utilis\u00e9e dans les h\u00f4tels\u00a0?\" srcset=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2015\/01\/Is-AI-Being-Overhyped-Or-Misapplied-In-Hotels-200x103.png 200w, https:\/\/www.revfine.com\/wp-content\/uploads\/2015\/01\/Is-AI-Being-Overhyped-Or-Misapplied-In-Hotels-400x206.png 400w, https:\/\/www.revfine.com\/wp-content\/uploads\/2015\/01\/Is-AI-Being-Overhyped-Or-Misapplied-In-Hotels-600x310.png 600w, https:\/\/www.revfine.com\/wp-content\/uploads\/2015\/01\/Is-AI-Being-Overhyped-Or-Misapplied-In-Hotels-800x413.png 800w, https:\/\/www.revfine.com\/wp-content\/uploads\/2015\/01\/Is-AI-Being-Overhyped-Or-Misapplied-In-Hotels.png 1000w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 712px) 580px, (min-width: 640px) 712px, \" \/>\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n<\/li>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/www.revfine.com\/fr\/ai-in-hospitality-overhyped-misapplied-lessons\/\">L\u2019IA est-elle surestim\u00e9e ou mal utilis\u00e9e dans le secteur h\u00f4telier\u00a0?<\/a><\/h2><div class=\"fusion-post-content-container\"><p> Question pos\u00e9e \u00e0 notre panel d&#039;experts du secteur h\u00f4telier : O\u00f9 l&#039;IA est-elle mal appliqu\u00e9e ou surestim\u00e9e dans les h\u00f4tels, confondant nouveaut\u00e9 et valeur ajout\u00e9e ou s&#039;attaquant \u00e0 des probl\u00e8mes inexistants\u00a0? Quelle est la le\u00e7on la plus co\u00fbteuse que le secteur refuse d&#039;admettre\u00a0? (Question de Daniel Zelling) Notre panel d&#039;experts du secteur h\u00f4telier\u00a0: Daniel Zelling \u2013 Directeur g\u00e9n\u00e9ral et fondateur, Opensmjle\u00a0; Michael J. Goldrich \u2013 Fondateur et conseiller principal, Vivander\u00a0; Mariska van Heemskerk \u2013 Propri\u00e9taire, Revenue Management Works\u00a0; Massimiliano Terzulli \u2013 International<\/p><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<article id=\"blog-1-post-39932\" class=\"fusion-post-grid post-39932 post type-post status-publish format-standard has-post-thumbnail hentry category-artificial-intelligence category-hotel-property-management-software\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n\t\t\t<div class=\"fusion-flexslider flexslider fusion-flexslider-loading fusion-post-slideshow\" style=\"border-color:#ebeaea;\">\n\t\t<ul class=\"slides\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div  class=\"fusion-image-wrapper\" aria-haspopup=\"true\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.revfine.com\/fr\/ai-ready-pms\/\" aria-label=\"Qu&#039;est-ce qui rend un syst\u00e8me de gestion h\u00f4teli\u00e8re (PMS) pr\u00eat pour les agents IA\u00a0?\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"516\" src=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/AI-Ready-PMS.png\" class=\"attachment-full size-full wp-post-image\" alt=\"Syst\u00e8me de gestion de projet compatible avec l&#039;IA\" srcset=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/AI-Ready-PMS-200x103.png 200w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/AI-Ready-PMS-400x206.png 400w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/AI-Ready-PMS-600x310.png 600w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/AI-Ready-PMS-800x413.png 800w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/AI-Ready-PMS.png 1000w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 712px) 580px, (min-width: 640px) 712px, \" \/>\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n<\/li>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/www.revfine.com\/fr\/ai-ready-pms\/\">Qu&#039;est-ce qui rend un syst\u00e8me de gestion h\u00f4teli\u00e8re (PMS) pr\u00eat pour les agents IA\u00a0?<\/a><\/h2><div class=\"fusion-post-content-container\"><p>Un PMS compatible avec l&#039;IA est un syst\u00e8me de gestion h\u00f4teli\u00e8re que les agents IA peuvent consulter et exploiter en toute s\u00e9curit\u00e9 gr\u00e2ce \u00e0 des interfaces document\u00e9es, des permissions contr\u00f4l\u00e9es et un historique des modifications. Le v\u00e9ritable crit\u00e8re n&#039;est pas la pr\u00e9sence d&#039;IA dans la communication de votre PMS, mais la capacit\u00e9 d&#039;un agent autoris\u00e9 \u00e0 acc\u00e9der aux donn\u00e9es h\u00f4teli\u00e8res en temps r\u00e9el et \u00e0 effectuer les actions approuv\u00e9es sans int\u00e9gration personnalis\u00e9e suppl\u00e9mentaire. Points cl\u00e9s\u00a0: la compatibilit\u00e9 des agents d\u00e9pend de votre PMS, et non de l&#039;outil d&#039;IA. Il est donc essentiel d&#039;\u00e9valuer le syst\u00e8me avant de l&#039;utiliser.<\/p><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<article id=\"blog-1-post-39881\" class=\"fusion-post-grid post-39881 post type-post status-publish format-standard has-post-thumbnail hentry category-artificial-intelligence category-direct-bookings category-emerging-hotel-technology\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n\t\t\t<div class=\"fusion-flexslider flexslider fusion-flexslider-loading fusion-post-slideshow\" style=\"border-color:#ebeaea;\">\n\t\t<ul class=\"slides\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div  class=\"fusion-image-wrapper\" aria-haspopup=\"true\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.revfine.com\/fr\/agentic-hotel-booking\/\" aria-label=\"Qu\u2019est-ce que la r\u00e9servation d\u2019h\u00f4tel par agence et comment les h\u00f4tels doivent-ils s\u2019y pr\u00e9parer\u00a0?\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"516\" src=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Agentic-hotel-book.png\" class=\"attachment-full size-full wp-post-image\" alt=\"R\u00e9servation d&#039;h\u00f4tel par agence\" srcset=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Agentic-hotel-book-200x103.png 200w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Agentic-hotel-book-400x206.png 400w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Agentic-hotel-book-600x310.png 600w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Agentic-hotel-book-800x413.png 800w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Agentic-hotel-book.png 1000w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 712px) 580px, (min-width: 640px) 712px, \" \/>\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n<\/li>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/www.revfine.com\/fr\/agentic-hotel-booking\/\">Qu\u2019est-ce que la r\u00e9servation d\u2019h\u00f4tel par agence et comment les h\u00f4tels doivent-ils s\u2019y pr\u00e9parer\u00a0?<\/a><\/h2><div class=\"fusion-post-content-container\"><p>La r\u00e9servation d&#039;h\u00f4tel via agentic est une r\u00e9servation effectu\u00e9e par un agent IA qui recherche, compare et r\u00e9serve une chambre pour un voyageur, lequel approuve ensuite le paiement final. Le voyageur consulte toujours les conditions et autorise le paiement. Avec le mode IA de Google qui propose d\u00e9sormais le d\u00e9part des h\u00f4tels pour les r\u00e9servations \u00e9ligibles aux \u00c9tats-Unis, les h\u00f4tels ont besoin d&#039;informations pr\u00e9cises sur leurs \u00e9tablissements, de tarifs disponibles, de processus de r\u00e9servation clairs et d&#039;un service client fiable. Points cl\u00e9s\u00a0: Les agents IA finalisent d\u00e9sormais les r\u00e9servations d&#039;h\u00f4tel par chat, tandis que le voyageur\u2026<\/p><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<article id=\"blog-1-post-39674\" class=\"fusion-post-grid post-39674 post type-post status-publish format-standard has-post-thumbnail hentry category-hotel-kpi category-hotel-strategies category-revenue-management-strategies tag-bookboost\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n\t\t\t<div class=\"fusion-flexslider flexslider fusion-flexslider-loading fusion-post-slideshow\" style=\"border-color:#ebeaea;\">\n\t\t<ul class=\"slides\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div  class=\"fusion-image-wrapper\" aria-haspopup=\"true\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.revfine.com\/fr\/the-guests-worth-18x-more-why-most-hotels-cant-name-them\/\" aria-label=\"Les clients qui valent 18 fois plus\u00a0: pourquoi la plupart des h\u00f4tels ne peuvent pas les nommer\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"516\" src=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Guests-Worth-18x-More-Why-Hotels-Cant-Name-Them.png\" class=\"attachment-full size-full wp-post-image\" alt=\"Des clients qui valent 18 fois plus\u00a0: pourquoi les h\u00f4tels ne peuvent pas les nommer\" srcset=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Guests-Worth-18x-More-Why-Hotels-Cant-Name-Them-200x103.png 200w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Guests-Worth-18x-More-Why-Hotels-Cant-Name-Them-400x206.png 400w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Guests-Worth-18x-More-Why-Hotels-Cant-Name-Them-600x310.png 600w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Guests-Worth-18x-More-Why-Hotels-Cant-Name-Them-800x413.png 800w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Guests-Worth-18x-More-Why-Hotels-Cant-Name-Them.png 1000w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 712px) 580px, (min-width: 640px) 712px, \" \/>\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n<\/li>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/www.revfine.com\/fr\/the-guests-worth-18x-more-why-most-hotels-cant-name-them\/\">Les clients qui valent 18 fois plus\u00a0: pourquoi la plupart des h\u00f4tels ne peuvent pas les nommer<\/a><\/h2><div class=\"fusion-post-content-container\"><p>D&#039;apr\u00e8s une analyse Bookboost portant sur plus de six millions de dossiers clients d&#039;\u00e9tablissements europ\u00e9ens de milieu de gamme, les clients ayant effectu\u00e9 dix s\u00e9jours ou plus ont g\u00e9n\u00e9r\u00e9 en moyenne environ 5\u00a0000 euros de revenus cumul\u00e9s, tandis que ceux n&#039;ayant s\u00e9journ\u00e9 qu&#039;une seule fois ont g\u00e9n\u00e9r\u00e9 en moyenne environ 284 euros. Cela repr\u00e9sente un \u00e9cart de 18 fois entre ces deux extr\u00eames au sein de la m\u00eame base de donn\u00e9es. Les chiffres de votre \u00e9tablissement seront diff\u00e9rents, et c&#039;est en partie le but recherch\u00e9\u00a0: ce ratio est directement exploitable gr\u00e2ce \u00e0 votre syst\u00e8me de gestion h\u00f4teli\u00e8re (PMS).<\/p><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-3 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-blog-shortcode fusion-blog-shortcode-2 fusion-blog-archive fusion-blog-layout-large fusion-blog-no\"><div class=\"fusion-posts-container fusion-posts-container-no fusion-no-meta-info\" data-pages=\"1036\"><article id=\"blog-2-post-39668\" class=\"fusion-post-large post-39668 post type-post status-publish format-standard has-post-thumbnail hentry category-hospitality category-hotel-operations-management category-revenue-management-strategies category-travel tag-juyo-analytics\">\n\t<style type=\"text\/css\">\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t<\/style>\n\n\n\t\t\t<div class=\"fusion-flexslider flexslider fusion-flexslider-loading fusion-post-slideshow\" style=\"\">\n\t\t<ul class=\"slides\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div  class=\"fusion-image-wrapper\" aria-haspopup=\"true\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.revfine.com\/fr\/burn-the-budget-template-the-case-for-a-blank-canvas\/\" aria-label=\"Mod\u00e8le \u00ab\u00a0Br\u00fbler le budget\u00a0\u00bb\u00a0: Plaidoyer pour une page blanche\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"516\" src=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Burn-the-Budget-Template-The-Case-for-a-Blank-Canvas.png\" class=\"attachment-full size-full wp-post-image\" alt=\"Mod\u00e8le de budget \u00e0 br\u00fbler : Plaidoyer pour une page blanche\" srcset=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Burn-the-Budget-Template-The-Case-for-a-Blank-Canvas-200x103.png 200w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Burn-the-Budget-Template-The-Case-for-a-Blank-Canvas-400x206.png 400w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Burn-the-Budget-Template-The-Case-for-a-Blank-Canvas-600x310.png 600w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Burn-the-Budget-Template-The-Case-for-a-Blank-Canvas-800x413.png 800w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Burn-the-Budget-Template-The-Case-for-a-Blank-Canvas.png 1000w\" sizes=\"(max-width: 800px) 100vw, 1000px\" \/>\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n<\/li>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/www.revfine.com\/fr\/burn-the-budget-template-the-case-for-a-blank-canvas\/\">Mod\u00e8le \u00ab\u00a0Br\u00fbler le budget\u00a0\u00bb\u00a0: Plaidoyer pour une page blanche<\/a><\/h2><div class=\"fusion-post-content-container\"><p>La p\u00e9riode budg\u00e9taire des h\u00f4tels commence souvent avec les chiffres de l&#039;ann\u00e9e pr\u00e9c\u00e9dente, un objectif de croissance modeste et des hypoth\u00e8ses famili\u00e8res reconduites sans trop d&#039;examen. Cette approche semble efficace, mais elle peut perp\u00e9tuer des habitudes obsol\u00e8tes, des inefficacit\u00e9s cach\u00e9es et des opportunit\u00e9s de revenus manqu\u00e9es. Une budg\u00e9tisation sans modifications remet en question ces hypoth\u00e8ses, restructure les revenus en fonction de la demande, aligne les co\u00fbts sur l&#039;activit\u00e9 et clarifie le v\u00e9ritable potentiel de l&#039;\u00e9tablissement pour des d\u00e9cisions de planification plus judicieuses. Pourquoi la budg\u00e9tisation incr\u00e9mentale des h\u00f4tels ne fonctionne plus\u00a0? C&#039;est de nouveau la p\u00e9riode budg\u00e9taire et, dans tout le secteur, le m\u00eame rituel recommence. L&#039;\u00e9quipe financi\u00e8re exporte les donn\u00e9es r\u00e9elles de l&#039;ann\u00e9e pr\u00e9c\u00e9dente. Quelqu&#039;un ajoute une hypoth\u00e8se de croissance. 3% est le chiffre pr\u00e9f\u00e9r\u00e9 du secteur.<\/p><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/article>\n<\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-4 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-blog-shortcode fusion-blog-shortcode-3 fusion-blog-archive fusion-blog-layout-medium fusion-blog-no\"><div class=\"fusion-posts-container fusion-posts-container-no fusion-no-meta-info\" data-pages=\"518\"><article id=\"blog-3-post-39755\" class=\"fusion-post-medium post-39755 post type-post status-publish format-standard has-post-thumbnail hentry category-revenue-management-strategies tag-ideas\">\n\t<style type=\"text\/css\">\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t<\/style>\n\n\n\t\t\t<div class=\"fusion-flexslider flexslider fusion-flexslider-loading fusion-post-slideshow\" style=\"\">\n\t\t<ul class=\"slides\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div  class=\"fusion-image-wrapper fusion-image-size-fixed\" aria-haspopup=\"true\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.revfine.com\/fr\/how-revenue-management-helps-hotels-navigate-uncertainty\/\" aria-label=\"Comment la gestion des revenus aide les h\u00f4tels \u00e0 faire face \u00e0 l&#039;incertitude\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"320\" height=\"202\" src=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/How-Revenue-Management-Helps-Hotels-Navigate-Uncertainty-320x202.jpg\" class=\"attachment-blog-medium size-blog-medium wp-post-image\" alt=\"Comment la gestion des revenus aide les h\u00f4tels \u00e0 faire face \u00e0 l&#039;incertitude\" srcset=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/How-Revenue-Management-Helps-Hotels-Navigate-Uncertainty-320x202.jpg 320w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/How-Revenue-Management-Helps-Hotels-Navigate-Uncertainty-700x441.jpg 700w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/>\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n<\/li>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/www.revfine.com\/fr\/how-revenue-management-helps-hotels-navigate-uncertainty\/\">Comment la gestion des revenus aide les h\u00f4tels \u00e0 faire face \u00e0 l&#039;incertitude<\/a><\/h2><div class=\"fusion-post-content-container\"><p>Les budgets h\u00f4teliers d\u00e9finissent une feuille de route pour l&#039;ann\u00e9e \u00e0 venir, mais le march\u00e9 suit rarement ce plan \u00e0 la lettre. La demande fluctue, les habitudes de r\u00e9servation \u00e9voluent, la concurrence s&#039;intensifie et de nouvelles opportunit\u00e9s \u00e9mergent. La gestion des revenus aide les h\u00f4tels \u00e0 s&#039;adapter en reliant les hypoth\u00e8ses budg\u00e9taires aux performances actuelles, aux pr\u00e9visions actualis\u00e9es et aux signaux du march\u00e9 en temps r\u00e9el. En r\u00e9\u00e9valuant les pr\u00e9visions tout au long de l&#039;ann\u00e9e, les \u00e9quipes commerciales peuvent identifier plus t\u00f4t les changements significatifs et adapter leur strat\u00e9gie avant que de petits \u00e9carts ne se transforment en d\u00e9ficits de performance importants. Pourquoi les budgets h\u00f4teliers ont-ils besoin de gestion des revenus\u00a0?<\/p><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/article>\n<article id=\"blog-3-post-39554\" class=\"fusion-post-medium post-39554 post type-post status-publish format-standard has-post-thumbnail hentry category-direct-bookings category-hotel-explainers category-hotel-target-market category-hotel-kpi\">\n\t<style type=\"text\/css\">\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\t<\/style>\n\n\n\t\t\t<div class=\"fusion-flexslider flexslider fusion-flexslider-loading fusion-post-slideshow\" style=\"\">\n\t\t<ul class=\"slides\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div  class=\"fusion-image-wrapper fusion-image-size-fixed\" aria-haspopup=\"true\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.revfine.com\/fr\/customer-lifetime-value-hotels\/\" aria-label=\"Valeur vie client (CLV) dans les h\u00f4tels au-del\u00e0 des revenus de r\u00e9servation\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"320\" height=\"202\" src=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Customer-Lifetime-Value-CLV-in-Hotels-320x202.png\" class=\"attachment-blog-medium size-blog-medium wp-post-image\" alt=\"Valeur vie client (CLV) dans les h\u00f4tels\" srcset=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Customer-Lifetime-Value-CLV-in-Hotels-320x202.png 320w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Customer-Lifetime-Value-CLV-in-Hotels-700x441.png 700w\" sizes=\"(max-width: 320px) 100vw, 320px\" \/>\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n<\/li>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/www.revfine.com\/fr\/customer-lifetime-value-hotels\/\">Valeur vie client (CLV) dans les h\u00f4tels au-del\u00e0 des revenus de r\u00e9servation<\/a><\/h2><div class=\"fusion-post-content-container\"><p>La valeur vie client (CLV) estime la valeur \u00e9conomique g\u00e9n\u00e9r\u00e9e par un client tout au long de sa relation avec votre h\u00f4tel, et non pas celle g\u00e9n\u00e9r\u00e9e par une seule r\u00e9servation. Pour les d\u00e9cisions commerciales, la CLV n&#039;est utile que si elle est calcul\u00e9e par segment et que l&#039;on distingue le chiffre d&#039;affaires total de la contribution r\u00e9elle de la relation. Points cl\u00e9s\u00a0: La valeur vie client est pertinente uniquement lorsque les h\u00f4tels mesurent la contribution des clients fid\u00e8les, et non pas seulement le chiffre d&#039;affaires cumul\u00e9. Calculez la CLV par segment, car il existe diff\u00e9rents segments\u00a0: loisirs, voyages d&#039;affaires, groupes, etc.,<\/p><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/article>\n<\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><div class=\"fusion-layout-column fusion_builder_column fusion-builder-column-5 fusion_builder_column_1_1 1_1 fusion-one-full fusion-column-first fusion-column-last\" style=\"--awb-bg-size:cover;\"><div class=\"fusion-column-wrapper fusion-flex-column-wrapper-legacy\"><div class=\"fusion-blog-shortcode fusion-blog-shortcode-4 fusion-blog-archive fusion-blog-layout-grid-wrapper fusion-blog-infinite\"><style type=\"text\/css\">.fusion-blog-shortcode-4 .fusion-blog-layout-grid .fusion-post-grid{padding:20px;}.fusion-blog-shortcode-4 .fusion-posts-container{margin-left: -20px !important; margin-right:-20px !important;}<\/style><div class=\"fusion-posts-container fusion-posts-container-infinite fusion-posts-container-load-more fusion-no-meta-info fusion-blog-layout-grid fusion-blog-layout-grid-3 isotope fusion-blog-equal-heights\" data-pages=\"345\" data-grid-col-space=\"40\" style=\"margin: -20px -20px 0;min-height:500px;\"><article id=\"blog-4-post-39099\" class=\"fusion-post-grid post-39099 post type-post status-publish format-standard has-post-thumbnail hentry category-artificial-intelligence category-emerging-hotel-technology category-marketing category-website\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n\t\t\t<div class=\"fusion-flexslider flexslider fusion-flexslider-loading fusion-post-slideshow\" style=\"border-color:#ebeaea;\">\n\t\t<ul class=\"slides\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div  class=\"fusion-image-wrapper\" aria-haspopup=\"true\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.revfine.com\/fr\/chatgpt-hotel-ads\/\" aria-label=\"Explication des annonces d&#039;h\u00f4tels ChatGPT avant le d\u00e9but des ench\u00e8res\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"516\" src=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/ChatGPT-Hotel-Ads.png\" class=\"attachment-full size-full wp-post-image\" alt=\"Annonces d&#039;h\u00f4tels ChatGPT\" srcset=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/ChatGPT-Hotel-Ads-200x103.png 200w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/ChatGPT-Hotel-Ads-400x206.png 400w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/ChatGPT-Hotel-Ads-600x310.png 600w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/ChatGPT-Hotel-Ads-800x413.png 800w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/ChatGPT-Hotel-Ads.png 1000w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 784px) 373px, (min-width: 712px) 560px, (min-width: 640px) 712px, \" \/>\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n<\/li>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/www.revfine.com\/fr\/chatgpt-hotel-ads\/\">Explication des annonces d&#039;h\u00f4tels ChatGPT avant le d\u00e9but des ench\u00e8res<\/a><\/h2><div class=\"fusion-post-content-container\"><p>Les publicit\u00e9s h\u00f4teli\u00e8res de ChatGPT sont des placements sponsoris\u00e9s qui apparaissent sous les r\u00e9ponses de ChatGPT lorsque les voyageurs recherchent des voyages et des h\u00e9bergements. OpenAI a commenc\u00e9 \u00e0 les tester d\u00e9but 2026, ce qui signifie qu&#039;un canal que vous ne pouviez auparavant influencer que par la visibilit\u00e9 organique comporte d\u00e9sormais un volet payant. Il vous appartient donc de choisir entre acheter t\u00f4t ou vous pr\u00e9parer \u00e0 l&#039;avance.<\/p><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<article id=\"blog-4-post-39430\" class=\"fusion-post-grid post-39430 post type-post status-publish format-standard has-post-thumbnail hentry category-hotel-kpi category-hotel-operations-management category-hotel-pricing-strategies\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n\t\t\t<div class=\"fusion-flexslider flexslider fusion-flexslider-loading fusion-post-slideshow\" style=\"border-color:#ebeaea;\">\n\t\t<ul class=\"slides\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div  class=\"fusion-image-wrapper\" aria-haspopup=\"true\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.revfine.com\/fr\/what-is-enps\/\" aria-label=\"Qu\u2019est-ce que l\u2019eNPS dans les h\u00f4tels\u00a0? L\u2019indicateur qui pr\u00e9dit le taux de rotation des clients.\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"516\" src=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Employee-Net-Promoter-Score-eNPS.png\" class=\"attachment-full size-full wp-post-image\" alt=\"Score net de recommandation des employ\u00e9s (eNPS)\" srcset=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Employee-Net-Promoter-Score-eNPS-200x103.png 200w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Employee-Net-Promoter-Score-eNPS-400x206.png 400w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Employee-Net-Promoter-Score-eNPS-600x310.png 600w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Employee-Net-Promoter-Score-eNPS-800x413.png 800w, https:\/\/www.revfine.com\/wp-content\/uploads\/2019\/01\/Employee-Net-Promoter-Score-eNPS.png 1000w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 784px) 373px, (min-width: 712px) 560px, (min-width: 640px) 712px, \" \/>\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n<\/li>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/www.revfine.com\/fr\/what-is-enps\/\">Qu\u2019est-ce que l\u2019eNPS dans les h\u00f4tels\u00a0? L\u2019indicateur qui pr\u00e9dit le taux de rotation des clients.<\/a><\/h2><div class=\"fusion-post-content-container\"><p>L&#039;eNPS (Employee Net Promoter Score) est un indicateur de performance RH qui mesure la propension des employ\u00e9s \u00e0 recommander votre h\u00f4tel comme lieu de travail. Il fournit aux directeurs d&#039;h\u00f4tel un aper\u00e7u rapide du moral des employ\u00e9s, mais ce score n&#039;est vraiment utile que lorsqu&#039;il est mis en relation avec les retours d&#039;information par service, les indicateurs de fid\u00e9lisation et les donn\u00e9es de gestion.<\/p><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<article id=\"blog-4-post-2855\" class=\"fusion-post-grid post-2855 post type-post status-publish format-standard has-post-thumbnail hentry category-career-tips category-travel-explainers\">\n<div class=\"fusion-post-wrapper\" style=\"background-color:rgba(255,255,255,0);border:1px solid #ebeaea;border-bottom-width:3px;\">\n\n\t\t\t<div class=\"fusion-flexslider flexslider fusion-flexslider-loading fusion-post-slideshow\" style=\"border-color:#ebeaea;\">\n\t\t<ul class=\"slides\">\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<li><div  class=\"fusion-image-wrapper\" aria-haspopup=\"true\">\n\t\t\t\t\t\t\t<a href=\"https:\/\/www.revfine.com\/fr\/tourism-management\/\" aria-label=\"Gestion du tourisme: tout ce que vous devez savoir sur le tourisme\">\n\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"516\" src=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2026\/09\/Tourism-management.png\" class=\"attachment-full size-full wp-post-image\" alt=\"La gestion du tourisme\" srcset=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2026\/09\/Tourism-management-200x103.png 200w, https:\/\/www.revfine.com\/wp-content\/uploads\/2026\/09\/Tourism-management-400x206.png 400w, https:\/\/www.revfine.com\/wp-content\/uploads\/2026\/09\/Tourism-management-600x310.png 600w, https:\/\/www.revfine.com\/wp-content\/uploads\/2026\/09\/Tourism-management-800x413.png 800w, https:\/\/www.revfine.com\/wp-content\/uploads\/2026\/09\/Tourism-management.png 1000w\" sizes=\"(min-width: 2200px) 100vw, (min-width: 784px) 373px, (min-width: 712px) 560px, (min-width: 640px) 712px, \" \/>\t\t\t<\/a>\n\t\t\t\t\t\t\t<\/div>\n<\/li>\n\t\t\t\n\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/ul>\n\t<\/div>\n\t<div class=\"fusion-post-content-wrapper\" style=\"padding:30px 25px 20px 25px;\"><div class=\"fusion-post-content post-content\"><h2 class=\"blog-shortcode-post-title entry-title\"><a href=\"https:\/\/www.revfine.com\/fr\/tourism-management\/\">Gestion du tourisme: tout ce que vous devez savoir sur le tourisme<\/a><\/h2><div class=\"fusion-post-content-container\"><p>La gestion touristique consiste \u00e0 planifier, commercialiser, exploiter et \u00e9valuer de mani\u00e8re coordonn\u00e9e les destinations et les services de voyage afin que la demande des visiteurs cr\u00e9e une valeur durable pour le territoire. Elle est essentielle car les d\u00e9cisions relatives aux taxes, aux campagnes, aux transports et \u00e0 la capacit\u00e9 d&#039;accueil influencent d\u00e9sormais les prix, le profil des visiteurs et les comp\u00e9tences n\u00e9cessaires, que vous g\u00e9riez un h\u00f4tel, un site touristique ou une agence de voyages.<\/p><\/div><\/div><\/div><div class=\"fusion-clearfix\"><\/div><\/div>\n<\/article>\n<div class=\"fusion-clearfix\"><\/div><\/div><div class=\"fusion-infinite-scroll-trigger\"><\/div><div class=\"pagination infinite-scroll clearfix\" style=\"display:none;\"><span class=\"current\">1<\/span><a href=\"https:\/\/www.revfine.com\/fr\/wp-json\/wp\/v2\/pages\/4250\/page\/2\/\" class=\"inactive\">2<\/a><a class=\"pagination-next\" rel=\"next\" href=\"https:\/\/www.revfine.com\/fr\/wp-json\/wp\/v2\/pages\/4250\/page\/2\/\"><span class=\"page-text\">Suivant<\/span><span class=\"page-next\"><\/span><\/a><\/div><div class=\"fusion-clearfix\"><\/div><button class=\"fusion-load-more-button fusion-blog-button fusion-clearfix\">Charger plus de messages<\/button><\/div><div class=\"fusion-clearfix\"><\/div><\/div><\/div><\/div><\/div><\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":4251,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4250","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hotel News | Stay Up-To-Date With The Latest Hotel Industry News<\/title>\n<meta name=\"description\" content=\"We keep you up to date with latest hotel news, including market and technology trends, research and the latest hotel industry developments.\" \/>\n<meta name=\"robots\" content=\"noindex, nofollow\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta 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