{"id":23082,"date":"2023-08-18T09:00:23","date_gmt":"2023-08-18T07:00:23","guid":{"rendered":"https:\/\/www.revfine.com\/?p=23082"},"modified":"2024-01-18T17:04:51","modified_gmt":"2024-01-18T16:04:51","slug":"etapas-para-passar-de-operacoes-hoteleiras-reativas-para-proativas","status":"publish","type":"post","link":"https:\/\/www.revfine.com\/pt\/etapas-para-passar-de-operacoes-hoteleiras-reativas-para-proativas\/","title":{"rendered":"4 Passos para Passar de Opera\u00e7\u00f5es Hoteleiras Reativas para Proativas; Economize tempo e dinheiro"},"content":{"rendered":"

Pergunta r\u00e1pida: as opera\u00e7\u00f5es do seu hotel s\u00e3o reativas ou preventivas? Se a resposta for reativa, voc\u00ea est\u00e1 perdendo tempo e dinheiro. E se voc\u00ea disser preventivo, nossas \u00f3timas dicas v\u00e3o te ajudar a ser ainda mais eficiente. Em ambos os casos, continue lendo.<\/em><\/p>\n

A introdu\u00e7\u00e3o da tecnologia pode parecer fria e hostil, mas lembre-se de que a tecnologia hoteleira n\u00e3o significa menos hospitalidade, mas melhor hospitalidade. Quando voc\u00ea libera sua equipe de tarefas tediosas e burocracia desnecess\u00e1ria, seu tempo e energia podem ser redirecionados para proporcionar uma experi\u00eancia superior aos h\u00f3spedes. E essa \u00e9 a ess\u00eancia das opera\u00e7\u00f5es proativas: melhorar o atendimento aos h\u00f3spedes para levar a hospitalidade ao pr\u00f3ximo n\u00edvel e obter reservas repetidas.<\/em><\/p>\n

Por que as opera\u00e7\u00f5es reativas em hot\u00e9is s\u00e3o um problema?<\/h2>\n

Com opera\u00e7\u00f5es hoteleiras reativas, voc\u00ea resolve problemas \u00e0 medida que eles ocorrem, em vez de tomar medidas para minimizar ou evitar gargalos, custos desnecess\u00e1rios, reclama\u00e7\u00f5es de h\u00f3spedes, mau funcionamento de equipamentos, etc. A mudan\u00e7a para opera\u00e7\u00f5es hoteleiras proativas permite otimizar totalmente seus departamentos de limpeza e manuten\u00e7\u00e3o.<\/p>\n

A chave est\u00e1 nos dados. Embora esta palavra esteja no radar da hotelaria h\u00e1 algum tempo, poucos hot\u00e9is traduzem dados em resultados acion\u00e1veis. Com o software de gerenciamento de limpeza certo, os dados relevantes tornam-se instantaneamente acess\u00edveis para voc\u00ea aproveitar de maneiras que gerem resultados excepcionais.<\/p>\n

Quatro etapas para economizar tempo e dinheiro com opera\u00e7\u00f5es hoteleiras proativas<\/h2>\n

Abaixo, voc\u00ea encontrar\u00e1 quatro etapas para economizar tempo e dinheiro com opera\u00e7\u00f5es hoteleiras proativas.<\/p>\n

1. Verifique quem est\u00e1 relatando problemas de manuten\u00e7\u00e3o<\/h3>\n

Se a maioria dos seus problemas de manuten\u00e7\u00e3o s\u00e3o relatados pelos h\u00f3spedes, voc\u00ea est\u00e1 adotando uma abordagem reativa nas opera\u00e7\u00f5es do hotel. H\u00f3spedes frustrados tendem a deixar cr\u00edticas negativas, o que afeta o lucro futuro, portanto, seu objetivo deve ser detectar problemas de manuten\u00e7\u00e3o antes que os h\u00f3spedes o fa\u00e7am. \u00c9 a\u00ed que entra o software de gerenciamento de limpeza. Ter uma plataforma completa para governantas e equipe de manuten\u00e7\u00e3o relatarem problemas e resolv\u00ea-los o mais r\u00e1pido poss\u00edvel pode fazer com que mais problemas sejam registrados no 60%. Imagine proporcionar ao seu hotel uma vantagem competitiva e maior efici\u00eancia\u2026<\/p>\n

\"Verifique<\/p>\n

2. Otimize seu or\u00e7amento usando dados<\/h3>\n

Os hot\u00e9is que utilizam dados de limpeza e manuten\u00e7\u00e3o podem diminuir despesas inesperadas (e muitas vezes incrivelmente caras). \u00c9 por isso que ter um software de gerenciamento de limpeza \u00e9 crucial. Em vez de desperdi\u00e7ar dinheiro em a\u00e7\u00f5es reativas, voc\u00ea ter\u00e1 estimativas muito mais precisas sobre cada equipamento e quando consert\u00e1-lo ou substitu\u00ed-lo. Essa abordagem proativa tamb\u00e9m pode ser aplicada para controlar o estoque. Ele permite que voc\u00ea observe o que est\u00e1 acabando e substitua os itens perdidos a tempo, antes que uma escassez de estoque possa afetar a experi\u00eancia de seus h\u00f3spedes. Com uma abordagem proativa, seu or\u00e7amento se tornar\u00e1 mais inteligente, pois voc\u00ea poder\u00e1 comprar itens no prazo, em grandes quantidades e com melhores pre\u00e7os.<\/p>\n

\"Otimize<\/p>\n

3. Planeje seus hor\u00e1rios de limpeza de acordo com a demanda dos h\u00f3spedes<\/h3>\n

Al\u00e9m da cont\u00ednua escassez de pessoal na hotelaria, cada minuto de tempo ocioso da sua equipe custa dinheiro ao hotel. Para evitar perda de tempo e dinheiro, voc\u00ea deve otimizar o fluxo de trabalho da sua equipe, criar cargas de trabalho e cronogramas mais equilibrados, criar procedimentos operacionais claros e delegar tarefas rotineiras. O novo recurso do Flexkeeping permite que voc\u00ea seja proativo e mantenha seu hotel funcionando como um rel\u00f3gio.<\/p>\n

Com Limpezas automatizadas<\/a><\/span>, voc\u00ea pode criar programa\u00e7\u00f5es de limpeza personalizadas e complexas com base em v\u00e1rios par\u00e2metros coletados dos dados de reserva. Agora, voc\u00ea pode personalizar seus hor\u00e1rios de limpeza com base na dura\u00e7\u00e3o da estadia, tarifa do quarto, n\u00famero de h\u00f3spedes, status ou atributo do quarto, etc. As possibilidades s\u00e3o infinitas!<\/p>\n

\"Planeje<\/p>\n

4. Aproveite os dados para fornecer melhor treinamento \u00e0 equipe<\/h3>\n

Os relat\u00f3rios di\u00e1rios do software de gest\u00e3o de limpeza s\u00e3o uma fonte inestim\u00e1vel de informa\u00e7\u00f5es para mudar para opera\u00e7\u00f5es hoteleiras proativas. Entre outros dados valiosos, relata como voc\u00ea tem os problemas mais frequentes, os membros da equipe mais e menos produtivos, as principais falhas nas verifica\u00e7\u00f5es e quem \u00e9 o respons\u00e1vel, etc. Munido dessas informa\u00e7\u00f5es, voc\u00ea pode identificar rapidamente os pontos fortes e fracos do departamento de limpeza e manuten\u00e7\u00e3o e otimizar controle de qualidade.<\/p>\n

O objetivo n\u00e3o \u00e9 punir os funcion\u00e1rios, mas proporcionar-lhes melhor forma\u00e7\u00e3o e capacit\u00e1-los para desempenharem melhor o seu trabalho. Depois que souberem como concluir uma tarefa, todos os problemas poder\u00e3o ser resolvidos com rapidez e efici\u00eancia. N\u00e3o s\u00f3 isso, mas as taxas de reten\u00e7\u00e3o de pessoal melhoram quando as pessoas podem expandir o seu conjunto de compet\u00eancias.<\/p>\n

\"Aproveite<\/p>\n

Lembre-se de que voc\u00ea n\u00e3o pode gerenciar o que n\u00e3o pode medir. Apenas uma vis\u00e3o 360\u00ba da opera\u00e7\u00e3o do seu hotel lhe dar\u00e1 controle total do seu desempenho e custos. Mantenha as opera\u00e7\u00f5es do seu hotel proativas e colha os benef\u00edcios de uma tomada de decis\u00f5es estrat\u00e9gica \u00e0 prova de balas.<\/strong><\/p>\n

\n

Mais dicas para expandir seus neg\u00f3cios<\/h3>\nRevfine.com<\/strong> \u00e9 a plataforma de conhecimento l\u00edder para a ind\u00fastria de hospitalidade e viagens. Profissionais usam nossos insights, estrat\u00e9gias e dicas pr\u00e1ticas para se inspirar, otimizar receita, inovar processos e melhorar a experi\u00eancia do cliente.

\n\nExplore conselhos de especialistas sobre gest\u00e3o, marketing, revenue management, opera\u00e7\u00f5es, software e tecnologia em nosso dedicado Hotel<\/a><\/span>, Hospitalidade<\/a><\/span>, e Viagem de Turismo<\/a><\/span> categorias.<\/div>","protected":false},"excerpt":{"rendered":"

Pergunta r\u00e1pida: as opera\u00e7\u00f5es do seu hotel s\u00e3o reativas ou preventivas? Se a resposta for reativa, voc\u00ea est\u00e1 perdendo tempo e dinheiro. E se voc\u00ea disser preventivo, nossas \u00f3timas dicas o ajudar\u00e3o a ser ainda mais eficiente. Em ambos os casos, continue lendo. A introdu\u00e7\u00e3o da tecnologia pode parecer fria e hostil, mas lembre-se de que a tecnologia hoteleira n\u00e3o significa menos hospitalidade, mas melhor hospitalidade.<\/p>","protected":false},"author":1,"featured_media":23089,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[754],"tags":[700],"class_list":["post-23082","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-hotel-operations-management","tag-flexkeeping"],"yoast_head":"\n4 Steps to Going from Reactive to Proactive Hotel Operations<\/title>\n<meta name=\"description\" content=\"Within this article, you will find four steps to going from reactive to proactive hotel operations and saving time and money.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.revfine.com\/pt\/etapas-para-passar-de-operacoes-hoteleiras-reativas-para-proativas\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"4 Steps to Going from Reactive to Proactive Hotel Operations\" \/>\n<meta property=\"og:description\" content=\"Within this article, you will find four steps to going from reactive to proactive hotel operations and saving time and money.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.revfine.com\/pt\/etapas-para-passar-de-operacoes-hoteleiras-reativas-para-proativas\/\" \/>\n<meta property=\"og:site_name\" content=\"Revfine.com\" \/>\n<meta property=\"article:published_time\" content=\"2023-08-18T07:00:23+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2024-01-18T16:04:51+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2023\/03\/4-Steps-to-Going-from-Reactive-to-Proactive-Hotel-Operations.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1000\" \/>\n\t<meta property=\"og:image:height\" content=\"516\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Revfine.com\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Escrito por\" \/>\n\t<meta name=\"twitter:data1\" content=\"Revfine.com\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. tempo de leitura\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutos\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\/\/www.revfine.com\/steps-to-going-from-reactive-to-proactive-hotel-operations\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/www.revfine.com\/steps-to-going-from-reactive-to-proactive-hotel-operations\/\"},\"author\":{\"name\":\"Revfine.com\",\"@id\":\"https:\/\/www.revfine.com\/pt\/#\/schema\/person\/fa3acdb64064df7a211a4732442c6993\"},\"headline\":\"4 Steps to Going from Reactive to Proactive Hotel Operations; 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