{"id":23214,"date":"2023-08-19T15:00:37","date_gmt":"2023-08-19T13:00:37","guid":{"rendered":"https:\/\/www.revfine.com\/?p=23214"},"modified":"2025-09-17T19:26:05","modified_gmt":"2025-09-17T17:26:05","slug":"dicas-de-gerenciamento-de-hotel-restaurante","status":"publish","type":"post","link":"https:\/\/www.revfine.com\/pt\/hotel-restaurant-management-tips\/","title":{"rendered":"10 dicas de gerenciamento de restaurantes de hot\u00e9is para impressionar os h\u00f3spedes e aumentar a efici\u00eancia"},"content":{"rendered":"<p><em>Quando voc\u00ea olha de fora, administrar um restaurante de hotel parece ser muito semelhante a administrar um neg\u00f3cio separado de servi\u00e7os de alimenta\u00e7\u00e3o. Al\u00e9m disso, ambas as empresas s\u00e3o restaurantes especializados em alimenta\u00e7\u00e3o e hotelaria. Mas a verdade \u00e9 que a gest\u00e3o hoteleira e de restaurantes, por outro lado, \u00e9 uma forma de arte por si s\u00f3.<\/em><\/p>\n<h2>Uma receita para alcan\u00e7ar as metas de gerenciamento de restaurantes de hot\u00e9is<\/h2>\n<p>Neste artigo, voc\u00ea encontrar\u00e1 dez dicas de gerenciamento de restaurantes de hot\u00e9is para ajud\u00e1-lo a impressionar os h\u00f3spedes e aumentar a efici\u00eancia. Isso permite que voc\u00ea alcance seu objetivo como gerente de restaurante de um hotel.<\/p>\n<p>Voc\u00ea aprender\u00e1 o seguinte:<\/p>\n<ul>\n<li>O que distingue a gest\u00e3o de restaurantes de hot\u00e9is da gest\u00e3o de restaurantes independentes?<\/li>\n<li>10 dicas f\u00e1ceis de gerenciamento de restaurantes de hot\u00e9is<\/li>\n<\/ul>\n<p>Mas primeiro, vamos dar uma olhada no que separa a gest\u00e3o de restaurantes de hot\u00e9is da gest\u00e3o de restaurantes individuais.<\/p>\n<h2>Diferen\u00e7a entre gerenciamento de restaurante de hotel e gerenciamento de restaurante independente<\/h2>\n<p>Os restaurantes de hot\u00e9is t\u00eam todas as fun\u00e7\u00f5es dos restaurantes de food service independentes, e tamb\u00e9m alguns extras, como:<\/p>\n<ul>\n<li>Gerenciar opera\u00e7\u00f5es de servi\u00e7o de quarto e atender pedidos: um ter\u00e7o dos h\u00f3spedes de hot\u00e9is esperam servi\u00e7o de quarto 24 horas.<\/li>\n<li>Servindo clientes em v\u00e1rios locais, como sala de jantar, lobby ou deck da piscina do resort.<\/li>\n<li>Gerenciar guias de alimentos e bebidas e permitir que os h\u00f3spedes cobrem contas em seus quartos.<\/li>\n<li>Oferecendo aos turistas o que eles querem. Os h\u00f3spedes do hotel preferem v\u00e1rias op\u00e7\u00f5es gastron\u00f4micas, locais de comida e bebida (F&amp;B) noturnos e restaurantes de hotel que usam ingredientes de origem local.<\/li>\n<li>Atraente para moradores e visitantes. Um em cada quatro americanos acredita que os hot\u00e9is deveriam interagir mais com os habitantes locais atrav\u00e9s dos seus bares e restaurantes. Afinal, quando os moradores locais se tornam clientes regulares, eles se tornam fi\u00e9is \u00e0 marca quando viajam e ajudam voc\u00ea a manter a receita de alimentos e bebidas durante os per\u00edodos de baixa temporada, quando a receita dos quartos \u00e9 menor.<\/li>\n<li>Colabora\u00e7\u00e3o com opera\u00e7\u00f5es hoteleiras para atingir objetivos de neg\u00f3cios m\u00fatuos, como gera\u00e7\u00e3o de receita, manuten\u00e7\u00e3o de um alto n\u00edvel de hospitalidade, competi\u00e7\u00e3o com alugu\u00e9is por temporada e aumento do reconhecimento da marca.<\/li>\n<\/ul>\n<p>Ent\u00e3o, vamos pular para as 10 principais dicas para ajud\u00e1-lo a aumentar a efici\u00eancia e melhorar a experi\u00eancia do h\u00f3spede no restaurante do seu hotel.<\/p>\n<p><div class='ai-viewports ai-viewport-1 ai-viewport-2 ai-insert-7-69922642' style='padding: 10px 5px 20px 5px;' data-insertion-position='prepend' data-selector='.ai-insert-7-69922642' data-insertion-no-dbg data-code='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' data-block='7'><\/div>\n<script>\n  ai_run_928101252213 = function(){ai_insert_viewport_code ('ai-insert-7-69922642');};\n  if (document.readyState === 'complete' || (document.readyState !== 'loading' && !document.documentElement.doScroll)) ai_run_928101252213 (); 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else document.addEventListener ('DOMContentLoaded', ai_run_968379323938);\n<\/script>\n<\/p>\n<h2>10 sugest\u00f5es f\u00e1ceis de gerenciamento de restaurantes de hot\u00e9is para ajud\u00e1-lo a alcan\u00e7ar o sucesso<\/h2>\n<p>As equipes de gest\u00e3o de hospitalidade e restaurantes est\u00e3o sobrecarregadas. Essas sugest\u00f5es podem ajud\u00e1-lo a simplificar as opera\u00e7\u00f5es, converter h\u00f3spedes em fi\u00e9is \u00e0 marca e aumentar a receita.<\/p>\n<h3>1. Trate os h\u00f3spedes do hotel como VIPs<\/h3>\n<p>Embora todos os h\u00f3spedes do restaurante do hotel devam ser tratados com a mesma cortesia, voc\u00ea deve fazer com que se sintam VIPs, pois j\u00e1 gastaram uma quantia significativa de dinheiro na propriedade. Saber quais h\u00f3spedes do restaurante tamb\u00e9m s\u00e3o h\u00f3spedes do hotel \u00e9 o primeiro passo para oferecer o tratamento de estrela. Voc\u00ea pode fazer isso facilmente com um sistema revolucion\u00e1rio de gerenciamento de tabelas como, <span style=\"text-decoration: underline;\"><a href=\"https:\/\/restaurant.eatapp.co\/blog\/eat-app-integration-with-property-management-system\" target=\"_blank\" rel=\"noopener\">Aplicativo Comer<\/a><\/span> que se integra convenientemente ao seu software Property Management System (PMS).<\/p>\n<p>Quando os h\u00f3spedes do hotel fazem check-in para uma mesa no restaurante, esta poderosa ferramenta ajudar\u00e1 voc\u00ea e sua equipe a reconhec\u00ea-los como tal. Sua equipe pode agradec\u00ea-los por ficarem no hotel, conhecer suas prefer\u00eancias gastron\u00f4micas e, literalmente, estender o tapete vermelho.<\/p>\n<h3>2. D\u00ea aos clientes regulares, clientes e VIPs, tratamento preferencial preferencial<\/h3>\n<p>Aqui, o mesmo sistema de gest\u00e3o de restaurantes de hotel ajuda voc\u00ea a identificar e antecipar as necessidades de seus h\u00f3spedes mais leais e importantes, como frequentadores locais e celebridades.<\/p>\n<p>Os perfis dos h\u00f3spedes exibem prefer\u00eancias (como mesa preferida e restri\u00e7\u00f5es alimentares), hist\u00f3rico de gastos e outras informa\u00e7\u00f5es para que cada funcion\u00e1rio possa acomodar \u2013 sem ser solicitado. Esta ferramenta tamb\u00e9m pode notificar os principais membros da equipe em seus smartphones ou outros dispositivos quando um VIP chega, permitindo-lhes tomar medidas imediatas.<\/p>\n<p>Quando os habitantes locais recebem tratamento preferencial, eles retornar\u00e3o com mais frequ\u00eancia, acompanhar\u00e3o voc\u00ea nas \u00e9pocas mais dif\u00edceis e ter\u00e3o maior probabilidade de serem leais \u00e0 sua marca quando viajarem.<\/p>\n<h3>3. Forne\u00e7a uma experi\u00eancia uniforme para os usu\u00e1rios<\/h3>\n<p>Oferecer uma experi\u00eancia consistente em propriedades e pontos de venda de alimentos e bebidas \u00e9 importante para a gest\u00e3o de restaurantes de hot\u00e9is. O n\u00edvel de servi\u00e7o de alimenta\u00e7\u00e3o do seu restaurante deve ser compar\u00e1vel ao do hotel.<\/p>\n<p>Portanto, se o seu CRM compartilha dados em vez de silos, voc\u00ea pode saber instantaneamente o status de fidelidade de algu\u00e9m que visitou sua propriedade em Nova York e agora est\u00e1 visitando voc\u00ea em Las Vegas. Quando o seu CRM de alimentos e bebidas se integra ao CRM do seu hotel, o compartilhamento de dados pode ajudar o servi\u00e7o de limpeza a garantir que as comodidades do quarto, por exemplo, n\u00e3o incluam nozes se o h\u00f3spede tiver alergia a nozes, e a antecipar outras necessidades.<\/p>\n<h3>4. Fa\u00e7a uso de reservas diretas diretas<\/h3>\n<p>As reservas diretas s\u00e3o excelentes para restaurantes, assim como para hot\u00e9is.<\/p>\n<p>Ao usar uma plataforma de reservas diretas, voc\u00ea pode coletar dados dos h\u00f3spedes para que possa controlar seu relacionamento com os h\u00f3spedes e comercializ\u00e1-los diretamente aos clientes. Al\u00e9m disso, como as ferramentas de reserva direta n\u00e3o cobram comiss\u00e3o, os seus custos ser\u00e3o mais previs\u00edveis do que se utilizar um agente de viagens online.<\/p>\n<h3>5. Tome decis\u00f5es de neg\u00f3cios baseadas em dados<\/h3>\n<p>Quando a gest\u00e3o hoteleira pode acessar dados de todos os fluxos de receita, incluindo quartos e lojas de alimentos e bebidas, relat\u00f3rios poderosos podem ser desbloqueados, permitindo que voc\u00ea tome a decis\u00e3o de neg\u00f3cios certa com mais rapidez.<\/p>\n<p>Procure um CRM de alimentos e bebidas que permita acessar seus dados facilmente e se integre ao restante da pilha de tecnologia do hotel, como PDV, CRM de hotel e PMS.<\/p>\n<h3>6. Economize tempo mantendo a hospitalidade<\/h3>\n<p>Devido \u00e0 escassez de m\u00e3o-de-obra na ind\u00fastria da restaura\u00e7\u00e3o, \u00e9 necess\u00e1rio fazer mais com menos. Procure oportunidades para automatizar tarefas manuais.<\/p>\n<p>Os h\u00f3spedes podem pedir comida e bebidas de qualquer lugar da propriedade usando a tecnologia m\u00f3vel de pedido e pagamento, eliminando a necessidade de um servidor para abord\u00e1-los. Voc\u00ea pode aumentar a receita sem aumentar os custos trabalhistas usando esta ferramenta.<\/p>\n<p>Al\u00e9m disso, as tags autom\u00e1ticas nos perfis dos h\u00f3spedes permitem que voc\u00ea aprenda mais sobre os h\u00f3spedes sem exigir que a equipe insira os dados manualmente.<\/p>\n<h3>7. Ou\u00e7a realmente o feedback dos convidados<\/h3>\n<p>A alta administra\u00e7\u00e3o n\u00e3o pode visitar todas as mesas durante cada turno para perguntar como seus convidados desfrutaram de suas refei\u00e7\u00f5es. Pesquisas de feedback p\u00f3s-visita e ferramentas de agrega\u00e7\u00e3o de avalia\u00e7\u00f5es on-line permitem monitorar o sentimento dos h\u00f3spedes sem dedicar todo o seu tempo.<\/p>\n<p>Eles enviam resumos di\u00e1rios e vinculam feedback aos perfis dos h\u00f3spedes, permitindo que voc\u00ea identifique os f\u00e3s quando eles entram ou fazem as pazes com um convidado insatisfeito.<\/p>\n<h3>8. Procure maneiras adicionais de ampliar sua hospitalidade<\/h3>\n<p>A demanda e as experi\u00eancias complementares ampliam sua hospitalidade, ao mesmo tempo que oferecem oportunidades para gerar receitas adicionais. Upsells, complementos e experi\u00eancias devem ser inclu\u00eddos no processo de reserva.<\/p>\n<p>Por exemplo, voc\u00ea pode vender ingressos para uma festa de Ano Novo no restaurante do hotel ou permitir que os h\u00f3spedes encomendem antecipadamente um bolo para uma festa de anivers\u00e1rio.<\/p>\n<p><div class='ai-viewports ai-viewport-1 ai-viewport-2 ai-insert-4-81747330' style='padding: 10px 5px 20px 5px;' data-insertion-position='prepend' data-selector='.ai-insert-4-81747330' data-insertion-no-dbg data-code='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' data-block='4'><\/div>\n<script>\n  ai_run_207461231859 = function(){ai_insert_viewport_code ('ai-insert-4-81747330');};\n  if (document.readyState === 'complete' || (document.readyState !== 'loading' && !document.documentElement.doScroll)) ai_run_207461231859 (); 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else document.addEventListener ('DOMContentLoaded', ai_run_117224256147);\n<\/script>\n<\/p>\n<h3>9. Distribua as promo\u00e7\u00f5es apropriadas para as pessoas apropriadas no momento apropriado<\/h3>\n<p>O marketing \u00e9 um aspecto importante da gest\u00e3o da hospitalidade. Afinal, \u00e9 preciso manter o restaurante e o hotel na mente dos visitantes e dos moradores locais. Direcionar clientes de restaurantes locais e h\u00f3spedes de hot\u00e9is com ofertas diferentes \u00e9 fundamental, mas fazer isso manualmente pode ser dif\u00edcil.<\/p>\n<p>As ferramentas de automa\u00e7\u00e3o de marketing podem segmentar esses clientes e usar IA para enviar a oferta certa no momento certo. Poderia, por exemplo, enviar um <em>&quot;que saudades de voc\u00ea&quot;<\/em> e-mail para um restaurante local dois meses ap\u00f3s sua \u00faltima visita. Alternativamente, poderia enviar a um cliente de fora da cidade uma oferta de cr\u00e9dito de comida e bebida para sua pr\u00f3xima estadia em hotel.<\/p>\n<p>Ao possuir as informa\u00e7\u00f5es dos seus clientes, voc\u00ea pode us\u00e1-las para gerar visitas repetidas a todas as propriedades do seu portf\u00f3lio por meio de marketing automatizado.<\/p>\n<h3>10. Estabele\u00e7a uma identidade \u00fanica para o restaurante<\/h3>\n<p>Um restaurante com o mesmo nome do hotel, ou pior, sem nome algum, ser\u00e1 sempre considerado um <em>&quot;papel&quot;<\/em> disso.<\/p>\n<p>Ent\u00e3o voc\u00ea tem duas op\u00e7\u00f5es:<\/p>\n<ul>\n<li>Se o seu neg\u00f3cio j\u00e1 \u00e9 conhecido, n\u00e3o h\u00e1 necessidade de mudar completamente o nome. Um qualificador dedicado pode ser suficiente.<\/li>\n<li>Crie uma nova marca para o restaurante. Tal como no grupo de barreiras que criou <a href=\"https:\/\/www.hotelsbarriere.com\/en\/collection-fouquets\/paris\/restaurants-and-bars\/fouquets.html\" target=\"_blank\" rel=\"noopener\">o Fouquet<\/a> marca. Hoje, muitas pessoas que n\u00e3o s\u00e3o h\u00f3spedes do hotel almo\u00e7am no Fouquet&#039;s.<\/li>\n<\/ul>\n<div class=\"first-sentence-half\">\n<div class=\"first-sentence-half\">\n<div class='code-block code-block-1' style='margin: 8px 0; clear: both;'>\n<h3>Mais dicas para expandir seus neg\u00f3cios<\/h3>\n<strong>Revfine.com<\/strong> \u00e9 a plataforma de conhecimento l\u00edder para a ind\u00fastria de hospitalidade e viagens. Profissionais usam nossos insights, estrat\u00e9gias e dicas pr\u00e1ticas para se inspirar, otimizar receita, inovar processos e melhorar a experi\u00eancia do cliente.<br><br>\n\nExplore conselhos de especialistas sobre gest\u00e3o, marketing, revenue management, opera\u00e7\u00f5es, software e tecnologia em nosso dedicado <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.revfine.com\/pt\/category\/blog-do-hotel\/\">Hotel<\/a><\/span>, <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.revfine.com\/pt\/category\/hospitalidade\/\">Hospitalidade<\/a><\/span>, e <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.revfine.com\/pt\/category\/viajar-por\/\">Viagem de Turismo<\/a><\/span> categorias.<\/div>\n\n<\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>Quando voc\u00ea est\u00e1 olhando de fora, administrar um restaurante de hotel parece muito semelhante a administrar um neg\u00f3cio separado de servi\u00e7os de alimenta\u00e7\u00e3o. Al\u00e9m disso, ambas as empresas s\u00e3o restaurantes especializados em gastronomia e hospitalidade. Mas, a verdade \u00e9 que a gest\u00e3o de hot\u00e9is e restaurantes, por outro lado, \u00e9 uma forma de arte por si s\u00f3. Uma receita para alcan\u00e7ar a gest\u00e3o de restaurantes de hot\u00e9is<\/p>","protected":false},"author":1,"featured_media":23215,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[786,754],"tags":[706],"class_list":["post-23214","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-restaurant-explainers","category-hotel-operations-management","tag-eat-app"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>10 Hotel Restaurant Management Tips to Impress Guests<\/title>\n<meta name=\"description\" content=\"In this article, you will read about 10 hotel restaurant management tips that will help you impress guests and increase efficiency.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link 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