{"id":33371,"date":"2024-11-18T09:00:01","date_gmt":"2024-11-18T08:00:01","guid":{"rendered":"https:\/\/www.revfine.com\/?p=33371"},"modified":"2026-01-14T15:36:52","modified_gmt":"2026-01-14T14:36:52","slug":"microservice-hotel-pms-architecture","status":"publish","type":"post","link":"https:\/\/www.revfine.com\/pt\/microservice-hotel-pms-architecture\/","title":{"rendered":"Por que a arquitetura PMS de microsservi\u00e7os para hot\u00e9is \u00e9 o futuro"},"content":{"rendered":"<p><em>A arquitetura cliente-servidor tem sido a base da TI na hotelaria por muito tempo, mas limita a escalabilidade e a agilidade. Um PMS baseado em microsservi\u00e7os oferece uma solu\u00e7\u00e3o que permite inova\u00e7\u00e3o r\u00e1pida e flexibilidade, essenciais para as necessidades tecnol\u00f3gicas em constante evolu\u00e7\u00e3o dos hot\u00e9is. Neste artigo, voc\u00ea explorar\u00e1 o mundo da arquitetura de PMS para hot\u00e9is baseada em microsservi\u00e7os e por que ela representa o futuro da arquitetura tecnol\u00f3gica hoteleira.\u00a0<\/em><\/p>\n<h2>Da arquitetura tradicional de PMS \u00e0 arquitetura de microsservi\u00e7os de ponta.<\/h2>\n<p>Nas \u00faltimas d\u00e9cadas, a arquitetura cliente-servidor foi o padr\u00e3o de TI na \u00e1rea de tecnologia da hotelaria em todo o mundo. Embora esse m\u00e9todo tenha atendido \u00e0s necessidades b\u00e1sicas do setor por muitos anos, tamb\u00e9m foi respons\u00e1vel por sistemas ineficientes e de dif\u00edcil escalabilidade, que careciam da agilidade exigida no ambiente din\u00e2mico da hotelaria atual. Gigantes da tecnologia como Google, Amazon e Netflix abriram caminho para sistemas modernos e escal\u00e1veis ao adotarem uma arquitetura baseada em microsservi\u00e7os, o que lhes permite inovar rapidamente, garantindo estabilidade e escalabilidade.<\/p>\n<p>Em contrapartida, o setor hoteleiro tem se baseado amplamente na arquitetura tradicional cliente-servidor para alimentar seus Sistemas de Gest\u00e3o de Propriedades (PMS). Essa forma tradicional de arquitetura \u00e9 conhecida como <em>\u201c&quot;monol\u00edtico&quot;\u201d<\/em> arquitetura. Felizmente, existe um caminho a seguir: <em>\u201cmicrosservi\u00e7o\u201d<\/em> Arquitetura de sistemas de gest\u00e3o hoteleira (PMS).<\/p>\n<p><div class='ai-viewports ai-viewport-1 ai-viewport-2 ai-insert-7-97532795' style='padding: 10px 5px 20px 5px;' data-insertion-position='prepend' data-selector='.ai-insert-7-97532795' data-insertion-no-dbg data-code='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' data-block='7'><\/div>\n<script>\n  ai_run_290462862838 = function(){ai_insert_viewport_code ('ai-insert-7-97532795');};\n  if (document.readyState === 'complete' || (document.readyState !== 'loading' && !document.documentElement.doScroll)) ai_run_290462862838 (); 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else document.addEventListener ('DOMContentLoaded', ai_run_439327934064);\n<\/script>\n<\/p>\n<h2>O que \u00e9 arquitetura cliente-servidor?<\/h2>\n<p>Estima-se que mais de 901 mil hot\u00e9is ainda possuam infraestruturas de aplica\u00e7\u00f5es legadas. Isso significa que 9 em cada 10 propriedades utilizam sistemas constru\u00eddos e concebidos nas d\u00e9cadas de 80 e 90, baseados no padr\u00e3o da \u00e9poca: a arquitetura Cliente-Servidor. Os hot\u00e9is continuam a utilizar a arquitetura Cliente-Servidor porque ela ainda funciona para o prop\u00f3sito original. Al\u00e9m disso, a migra\u00e7\u00e3o para novas tecnologias pode ser complexa e, durante muito tempo, n\u00e3o havia muitas alternativas.<\/p>\n<p>Na arquitetura Cliente-Servidor, de um lado, temos o armazenamento de dados em um banco de dados central localizado em um servidor f\u00edsico e, do outro, m\u00faltiplas aplica\u00e7\u00f5es com interface gr\u00e1fica, baseadas em Windows\/DOS, comunicando-se com o servidor. O principal problema dessa arquitetura \u00e9 que a l\u00f3gica de neg\u00f3cios fica dispersa entre os dois locais. No banco de dados, por exemplo, \u00e9 comum encontrar n\u00e3o apenas o armazenamento de dados, mas tamb\u00e9m parte do c\u00f3digo. At\u00e9 o final da d\u00e9cada de 90, os servidores eram respons\u00e1veis tanto pelo armazenamento do banco de dados quanto pela execu\u00e7\u00e3o de parte da l\u00f3gica de neg\u00f3cios, o que acarretava diversas consequ\u00eancias negativas.<\/p>\n<h2>Novas plataformas, arquitetura antiga<\/h2>\n<p>Durante anos, o software foi escrito e desenvolvido com base na infraestrutura Cliente-Servidor, mas no in\u00edcio dos anos 2000, gra\u00e7as ao advento da internet e ao aumento das expectativas dos clientes e das empresas, a press\u00e3o para encontrar uma solu\u00e7\u00e3o melhor come\u00e7ou a crescer.<\/p>\n<p>Com o aumento da conectividade \u00e0 internet e do n\u00famero de usu\u00e1rios, ser\u00e1 que o mundo do desenvolvimento percebeu que os aplicativos estavam se tornando t\u00e3o grandes (em termos de quantidade de dados) que a arquitetura cliente-servidor n\u00e3o conseguia mais lidar com eles? Al\u00e9m disso, a prolifera\u00e7\u00e3o de novos e diferentes navegadores e dispositivos, cada um com especifica\u00e7\u00f5es distintas, fez com que os desenvolvedores percebessem que precisavam lidar n\u00e3o com uma, mas com uma infinidade de interfaces.<\/p>\n<p>L\u00edderes do setor como Google, Amazon e Netflix rapidamente compreenderam a mudan\u00e7a e, para manter a estabilidade e a escalabilidade, come\u00e7aram a analisar todo o processo de como os dados eram processados, usados e gerenciados, garantindo que suas camadas de apresenta\u00e7\u00e3o e l\u00f3gicas de neg\u00f3cios estivessem claramente separadas umas das outras \u2013 uma das muitas medidas vision\u00e1rias que posicionaram essas empresas para o sucesso.<\/p>\n<h2>Arquitetura de tr\u00eas camadas versus arquitetura cliente-servidor<\/h2>\n<p>As solu\u00e7\u00f5es do Google e de outros l\u00edderes do setor eram simples, por\u00e9m brilhantes. Consistiam em, primeiro, diminuir a responsabilidade dos servidores para que se concentrassem exclusivamente no armazenamento de dados; em seguida, aumentar a capacidade de processamento de dados dos servidores (para coletar e analisar, praticamente em tempo real, terabytes de dados); e, finalmente, reduzir as responsabilidades dos servidores em rela\u00e7\u00e3o \u00e0 l\u00f3gica de neg\u00f3cios.<\/p>\n<p>Esse novo conceito marcou o nascimento do que hoje conhecemos como arquitetura de tr\u00eas n\u00edveis, composta por tr\u00eas partes independentes:<\/p>\n<ol>\n<li>Um sistema completo de armazenamento e recupera\u00e7\u00e3o de dados follow-end (transparente, r\u00e1pido e est\u00e1vel).<\/li>\n<li>Uma l\u00f3gica de neg\u00f3cios (expondo suas funcionalidades por meio de APIs espec\u00edficas)<\/li>\n<li>Uma camada de apresenta\u00e7\u00e3o (a interface de usu\u00e1rio front-end)<\/li>\n<\/ol>\n<p>Construir e manter software como m\u00f3dulos independentes em\u00a0<a href=\"https:\/\/insights.shijigroup.com\/what-is-a-data-platform-and-how-does-it-work-in-hospitality\/\" target=\"_blank\" rel=\"noopener\">plataformas separadas<\/a>\u00a0Foi um conceito revolucion\u00e1rio, por\u00e9m necess\u00e1rio, a anos-luz da arquitetura padr\u00e3o das d\u00e9cadas de 80 e 90. Dividir todas as funcionalidades de um sistema em m\u00faltiplos pacotes com funcionalidades compostas torna o desenvolvimento de software escal\u00e1vel e f\u00e1cil de manter, em vez de ter tudo desenvolvido em uma \u00fanica plataforma grande e complexa.<\/p>\n<p>Essa nova maneira de fazer as coisas \u00e9 conhecida como \u201c<em>arquitetura de microsservi\u00e7os,<\/em>\u201denquanto o m\u00e9todo antigo \u00e9 conhecido como \u201c<em>arquitetura monol\u00edtica<\/em>.O principal problema da arquitetura monol\u00edtica \u00e9 que ela \u00e9 praticamente imposs\u00edvel de escalar, tanto para fornecedores de tecnologia quanto para usu\u00e1rios finais. Adicionar um novo recurso simples a um aplicativo existente pode, na pior das hip\u00f3teses, causar a falha de todo o sistema ou, na melhor das hip\u00f3teses, consumir muito tempo de desenvolvimento, resultando em custos mais altos para todas as partes envolvidas.<\/p>\n<h2>Da arquitetura monol\u00edtica \u00e0 arquitetura de microsservi\u00e7os<\/h2>\n<p>Os h\u00f3spedes de hot\u00e9is t\u00eam certas expectativas. Podem querer fazer o check-in pelo celular ou pedir o jantar por um aplicativo. E os hot\u00e9is adorariam oferecer esses servi\u00e7os, j\u00e1 que a satisfa\u00e7\u00e3o do cliente \u00e9 fundamental para a hotelaria. No entanto, muitas vezes, os hot\u00e9is n\u00e3o conseguem atender adequadamente seus h\u00f3spedes simplesmente porque seus sistemas obsoletos n\u00e3o t\u00eam capacidade para integrar novos recursos, pois cada camada extra de personaliza\u00e7\u00e3o precisaria ser codificada diretamente no banco de dados ou no aplicativo do cliente.<\/p>\n<p>A maioria dos softwares para hot\u00e9is \u00e9 composta por um grande e complexo bloco de c\u00f3digo, onde cada linha \u00e9 t\u00e3o interdependente da outra que se torna quase imposs\u00edvel inovar sem comprometer todo o sistema, da\u00ed a incapacidade do setor de se adaptar \u00e0s novas necessidades do mercado. No entanto, algumas empresas de tecnologia para hot\u00e9is, como, <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.shijigroup.com\/?utm_source=revfine&amp;utm_medium=cpc&amp;utm_content=second-content-piece\" target=\"_blank\" rel=\"noopener\">Grupo Shiji<\/a><\/span>, s\u00e3o plataformas pioneiras baseadas em microsservi\u00e7os que permitem integra\u00e7\u00e3o perfeita e flexibilidade.<\/p>\n<p>Com a abordagem de microsservi\u00e7os, em contraste, voc\u00ea tem m\u00faltiplos pequenos programas que s\u00e3o completamente independentes uns dos outros, mas interligados por regras escritas nas APIs. Portanto, desde que as regras da API sejam seguidas, um sistema baseado em microsservi\u00e7os pode ser mantido e aprimorado indefinidamente, sem o risco de comprometer todo o sistema a cada atualiza\u00e7\u00e3o.<\/p>\n<p>Operacionalmente falando, o risco de um efeito domin\u00f3 causado por um bug \u00e9 contido pela pr\u00f3pria descentraliza\u00e7\u00e3o da arquitetura de microsservi\u00e7os \u2013 se um aplicativo recebe uma atualiza\u00e7\u00e3o ou apresenta problemas, isso n\u00e3o afeta toda a estrutura. Todo o ecossistema se torna resiliente e \u00e9 muito mais f\u00e1cil isolar erros e se recuperar de falhas do sistema.<\/p>\n<p><img decoding=\"async\" class=\"alignnone size-full wp-image-33373\" src=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2024\/11\/Why-Microservice-Hotel-PMS-Architecture-is-the-Future.png\" alt=\"Por que a arquitetura PMS de microsservi\u00e7os para hot\u00e9is \u00e9 o futuro\" width=\"786\" height=\"705\" srcset=\"https:\/\/www.revfine.com\/wp-content\/uploads\/2024\/11\/Why-Microservice-Hotel-PMS-Architecture-is-the-Future-300x269.png 300w, https:\/\/www.revfine.com\/wp-content\/uploads\/2024\/11\/Why-Microservice-Hotel-PMS-Architecture-is-the-Future.png 786w\" sizes=\"(max-width: 786px) 100vw, 786px\" \/><\/p>\n<h2>O papel das APIs<\/h2>\n<p>O aumento na ado\u00e7\u00e3o de APIs na ind\u00fastria hoteleira desempenhou um papel crucial na transi\u00e7\u00e3o de arquiteturas monol\u00edticas para arquiteturas de microsservi\u00e7os em sistemas de gest\u00e3o hoteleira (PMS). As APIs s\u00e3o essenciais para essa abordagem mais flex\u00edvel e descentralizada, pois simplificam a programa\u00e7\u00e3o e aumentam a possibilidade de interconectividade.<\/p>\n<p>Essa independ\u00eancia concede aos desenvolvedores a liberdade de programar sem a necessidade de compreender completamente a linguagem de programa\u00e7\u00e3o usada no sistema principal. Programadores que trabalham na integra\u00e7\u00e3o de uma funcionalidade espec\u00edfica de um aplicativo de terceiros, por exemplo, n\u00e3o precisam entender todo o sistema de arquivos, a estrutura de programa\u00e7\u00e3o e a linguagem, podendo simplesmente se concentrar em obter informa\u00e7\u00f5es espec\u00edficas para resolver um problema espec\u00edfico. Microsservi\u00e7os compartimentalizam funcionalidades, enquanto sistemas monol\u00edticos as centralizam. Em outras palavras, microsservi\u00e7os compartimentalizam problemas potenciais, enquanto sistemas monol\u00edticos os centralizam.<\/p>\n<h2>Arquitetura de microsservi\u00e7os para sistemas de gest\u00e3o hoteleira (PMS) e prote\u00e7\u00e3o de dados.<\/h2>\n<p>Quase n\u00e3o passa um dia sem que haja not\u00edcias sobre viola\u00e7\u00f5es de dados. O setor hoteleiro sempre foi vulner\u00e1vel a esse tipo de viola\u00e7\u00e3o, principalmente porque (ao contr\u00e1rio da maioria dos setores) para funcionar adequadamente, precisa coletar uma enorme quantidade de informa\u00e7\u00f5es sobre os clientes, e o valor desses dados est\u00e1 diretamente relacionado \u00e0 capacidade do hotel de atend\u00ea-los.<\/p>\n<p>No mercado negro, informa\u00e7\u00f5es de identifica\u00e7\u00e3o pessoal s\u00e3o vendidas por cerca de $1 cada, mas, de acordo com o CEO da CashShield, Justin Lie, seu valor \u201c<em>Multiplica-se por 5 a cada informa\u00e7\u00e3o associada adicionada.<\/em>\u201dAdicione um n\u00famero de celular, um endere\u00e7o de e-mail pessoal e uma data de nascimento aos dados roubados originais, e seu valor dispara para $125.<\/p>\n<p>A principal dificuldade reside no fato de que, como a estrutura central da maioria dos softwares de hot\u00e9is foi codificada d\u00e9cadas antes do surgimento da internet, eles simplesmente n\u00e3o est\u00e3o preparados para se defender de ataques cibern\u00e9ticos online. O fil\u00f3sofo franc\u00eas Paul Virilio disse certa vez:\u201c<em>Ao inventar o navio, voc\u00ea tamb\u00e9m inventa o naufr\u00e1gio.<\/em>\u201d&quot;Nos anos 80 e durante boa parte dos anos 90, sem praticamente nenhuma conex\u00e3o com a internet, o conceito de invas\u00e3o de sites simplesmente n\u00e3o era considerado, e \u00e9 por isso que tantos sistemas de software de hot\u00e9is s\u00e3o t\u00e3o vulner\u00e1veis quando se trata de vazamento de dados.&quot;.<\/p>\n<p>Hoje, gra\u00e7as \u00e0 arquitetura de microsservi\u00e7os para sistemas de gest\u00e3o hoteleira (PMS), os desenvolvedores podem separar dados pessoais de n\u00e3o pessoais e optar por projetar o sistema em torno de um ou outro conjunto de dados, dependendo da tarefa espec\u00edfica a ser executada. Essa flexibilidade para construir, sempre que poss\u00edvel, apenas com base em dados n\u00e3o pessoais oferece uma vantagem inestim\u00e1vel ao software de microsservi\u00e7os, especialmente quando se trata de restri\u00e7\u00f5es de armazenamento de dados em determinados pa\u00edses que exigem que as informa\u00e7\u00f5es de seus cidad\u00e3os sejam armazenadas localmente. Em arquiteturas monol\u00edticas, os dados geralmente ficam dispersos, o que significa que os dados pessoais de clientes russos devem ser legalmente armazenados em seu pa\u00eds.<\/p>\n<h2>O crescimento da arquitetura de microsservi\u00e7os em sistemas de gest\u00e3o hoteleira (PMS).<\/h2>\n<p>N\u00e3o \u00e9 nenhuma surpresa que, nos \u00faltimos anos, empresas de sucesso como Netflix, Google e Amazon tenham abandonado a arquitetura monol\u00edtica em favor de microsservi\u00e7os. Hoje, com novas leis de privacidade, requisitos variados, tecnologias mais r\u00e1pidas, sistemas de pagamento disruptivos e sistemas de distribui\u00e7\u00e3o cada vez mais abrangentes, fica evidente que a abordagem monol\u00edtica n\u00e3o conseguir\u00e1 acompanhar o ritmo.<\/p>\n<p>As in\u00fameras implica\u00e7\u00f5es da ado\u00e7\u00e3o de sistemas de gest\u00e3o hoteleira (PMS) baseados em microsservi\u00e7os e outras arquiteturas de TI podem parecer complexas para alguns, mas, eventualmente, toda empresa, independentemente do tamanho, dever\u00e1 ser capaz de escolher qualquer ferramenta dispon\u00edvel no mercado e conect\u00e1-la facilmente a outras ferramentas, assim como instala aplicativos em seus smartphones pessoais.<\/p>\n<p><strong>A tecnologia deve facilitar a gest\u00e3o de um hotel e o atendimento aos h\u00f3spedes. As estrat\u00e9gias nunca devem ser determinadas pelas limita\u00e7\u00f5es da infraestrutura de TI subjacente, mas sim aprimoradas por sua flexibilidade. Chegou a hora de o setor hoteleiro abra\u00e7ar a inova\u00e7\u00e3o, a sustentabilidade e a escalabilidade. Chegou a hora de o setor hoteleiro adotar a arquitetura de microsservi\u00e7os!\u00a0<\/strong><\/p>\n<p><div class='ai-viewports ai-viewport-1 ai-viewport-2 ai-insert-4-35575964' style='padding: 10px 5px 20px 5px;' data-insertion-position='prepend' data-selector='.ai-insert-4-35575964' data-insertion-no-dbg data-code='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' data-block='4'><\/div>\n<script>\n  ai_run_825531862195 = function(){ai_insert_viewport_code ('ai-insert-4-35575964');};\n  if (document.readyState === 'complete' || (document.readyState !== 'loading' && !document.documentElement.doScroll)) ai_run_825531862195 (); 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else document.addEventListener ('DOMContentLoaded', ai_run_302678136095);\n<\/script>\n<\/p>\n<div class=\"first-sentence-half\">\n<div class='code-block code-block-1' style='margin: 8px 0; clear: both;'>\n<h3>Mais dicas para expandir seus neg\u00f3cios<\/h3>\n<strong>Revfine.com<\/strong> \u00e9 a plataforma de conhecimento l\u00edder para a ind\u00fastria de hospitalidade e viagens. Profissionais usam nossos insights, estrat\u00e9gias e dicas pr\u00e1ticas para se inspirar, otimizar receita, inovar processos e melhorar a experi\u00eancia do cliente.<br><br>\n\nExplore conselhos de especialistas sobre gest\u00e3o, marketing, revenue management, opera\u00e7\u00f5es, software e tecnologia em nosso dedicado <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.revfine.com\/pt\/category\/blog-do-hotel\/\">Hotel<\/a><\/span>, <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.revfine.com\/pt\/category\/hospitalidade\/\">Hospitalidade<\/a><\/span>, e <span style=\"text-decoration: underline;\"><a href=\"https:\/\/www.revfine.com\/pt\/category\/viajar-por\/\">Viagem de Turismo<\/a><\/span> categorias.<\/div>\n\n<\/div>","protected":false},"excerpt":{"rendered":"<p>A arquitetura cliente-servidor tem sido a base da TI na hotelaria por muito tempo, mas limita a escalabilidade e a agilidade. Um PMS baseado em microsservi\u00e7os oferece uma solu\u00e7\u00e3o que permite inova\u00e7\u00e3o r\u00e1pida e flexibilidade, essenciais para as necessidades tecnol\u00f3gicas em constante evolu\u00e7\u00e3o dos hot\u00e9is. Neste artigo, voc\u00ea explorar\u00e1 o mundo da arquitetura de PMS baseada em microsservi\u00e7os e por que ela representa o futuro da arquitetura tecnol\u00f3gica hoteleira. Da arquitetura tradicional de PMS \u00e0 arquitetura de microsservi\u00e7os de ponta.<\/p>","protected":false},"author":1,"featured_media":33372,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[752,803,199],"tags":[828],"class_list":["post-33371","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-front-office","category-hotel-property-management-software","category-software","tag-shiji"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Why Microservice Hotel PMS Architecture is the Future<\/title>\n<meta name=\"description\" content=\"Explore why microservice hotel PMS is the future - scalable, agile, and innovative compared to traditional client-server systems.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, 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