A visitor's weekend involves multiple hospitality touchpoints: hotel check-in, conference attendance, group dining, entertainment, and departure coordination. Each transition creates potential friction or an opportunity for excellence. The difference? Strategic logistics management that connects these experiences into one cohesive journey.

Guest experience does not begin at check-in or end at checkout. For executive travelers, mobility is part of the stay, shaping how smoothly business trips unfold and how hotels are remembered afterward. In cities like Los Angeles, where distance, traffic,

A luxury traveler lands at JFK after an overnight flight. The hotel room will be beautiful. The reservations are confirmed. The city is waiting. Yet in New York, the stay is often judged long before the guest reaches the lobby.