Informe de tendencias STR: cómo se adapta la industria a la dinámica cambiante del mercado
Un Informe de Tendencias STR es una herramienta útil para comprender la dinámica del mercado en la industria hotelera. En este artículo, aprenderá más sobre qué es un Informe de Tendencias STR, cómo funciona, por qué es tan popular en la industria y cómo puede utilizarse para comprender y adaptarse a las condiciones y realidades cambiantes del mercado. Índice: La industria hotelera: Una visión general ¿Qué es un Informe de Tendencias STR? ¿Por qué un STR [...]
Los mejores casos de uso y estrategias de IA en la gestión de ingresos hoteleros
Question for Our Revenue Management Expert Panel: What are the most beneficial use cases and practical applications of AI in hotel revenue management? Where do you think the opportunities and pitfalls may lie? (Question by Alenka McMahon) Our Revenue Management Expert Panel Alenka McMahon - Managing Director, Hotel Revenue Services Limited Tanya Hadwick - Group Revenue & Yield Leader, SunSwept Resorts Diego Fernández Pérez De Ponga - Director [...]
Una descripción completa de todas las posiciones del hotel
Hotels offer a number of different career paths, thanks to the sheer range of hotel positions that exist. In order to find the best job for your skills, qualifications, and preferences, it is beneficial to have a rounded understanding of these different roles. In this article, you will find a comprehensive overview of the positions within a typical hotel. Table of Contents: Hotel Industry Overview Overview of All Hotel Positions Food & Beverage Front Office [...]
Departamentos de hotel: aprenda sobre las 7 secciones de un hotel
Hotel departments are the different sections that make up a hotel or resort business. A hotel is a complex system, requiring several departments to function and work together to create a cohesive whole. In this article, you'll learn all about the different departments required to run a hotel, from the front desk to accounts and credits. Table of Contents: What Is the Hotel Industry? What Are Successful Hotel Operations? What Are the Different Hotel Departments? [...]
Saludo en el hotel: Guía esencial para recibir a los huéspedes con éxito
A hotel greeting describes the entire process of welcoming a new guest to a hotel. It can include reception staff personally greeting new arrivals, as well as the provision of welcome gifts, letters or cards within guest rooms. Greeting hotel guests is an important part of customer service, helping to create a positive first impression. These initial interactions set the tone of a guest's stay and can also help to manage expectations. In this guide, you can take a deep dive into the role that welcoming and greeting guests can play, learn some best practices, explore the role of modern [...]
Estrategias para el check-out tardío en hoteles: una guía completa para hoteleros
Late check-out hotel strategies are based on allowing guests to extend their stay beyond the standard check-out time. Hotels will often charge guests extra for the option of checking out late. These strategies are important for the guest experience because they add an extra level of convenience. In addition, late check-out can be important for hotels because it provides an extra revenue stream and can boost positive feedback. In this article, you can read all [...]
Entrevista con Vassilis Syropoulos, fundador y director ejecutivo de Juyo Analytics
In this article, we're interviewing Vassilis Syropoulos. Vassilis is the founder and CEO of Juyo Analytics. He founded the company to provide a consolidated analytics solution for the hospitality industry. One which makes it easy to work with complex data using an easy-to-understand interface. Can you tell us a bit about yourself? It's all right there in my name. I'm Greek and grew up in a small village [...]
¿Es realista centrarse en la rentabilidad por encima de los ingresos?
Pregunta para nuestro Panel de Expertos en Gestión de Ingresos: ¿Es realista priorizar la rentabilidad sobre los ingresos? ¿Cómo deberían los equipos de revenue management gestionar las expectativas de las partes interesadas? ¿Dónde podrían surgir desafíos? (Pregunta de Diego Fernández Pérez de Ponga) Nuestro Panel de Expertos en Gestión de Ingresos Diego Fernández [...]
8 consejos para mejorar las tasas de conversión de OTA
In the highly competitive world of online hospitality, mastering the art of OTA listings is not just an advantage—it's a necessity. With most travelers making their accommodation decisions based on OTA rankings and reviews, understanding how to climb these ranks and convert interest into bookings is the key to success. [...]
Datos de alquiler a corto plazo: una nueva técnica para pronosticar la demanda en su hotel
El sector hotelero ha subestimado durante mucho tiempo la influencia de los alquileres vacacionales en sus operaciones, considerándolos un tipo de alojamiento especializado que no afectaría las reservas hoteleras convencionales. Sin embargo, la rápida expansión de los alquileres vacacionales, liderada por organizaciones como Airbnb y VRBO, ha dejado una huella innegable en el sector hotelero [...]