In-stay Upselling: Why You Should Use It and How to Maximize Deals
In addition to pre-stay upselling, in-stay upselling allows hoteliers to unlock another dimension that leads to enhanced revenue and guest satisfaction. In-stay upselling reminds guests of services they might have missed when booking their room and allows them to book these deals throughout their stay. What Are the Benefits of In-stay Upselling? Below you will find 3 benefits of in-stay upselling. 1. Make The Most Out of Your Hotel's Upselling Potential The reality is that
Have Lodging Businesses Outgrown The Original PMS Concept?
The property management system (PMS) is the most important part of a lodging business’s technology stack – no matter the property type or size. A PMS is used on a daily basis across teams to streamline operations and manage data. But are lodging businesses starting to outgrow the PMS? The Original PMS Has Been Slow to Evolve The hotel PMS was initially designed to include core functionality for managing workflows for front and back-office operations.
How Have Guest Behaviour Trends Changed in 2022?
Question for Our Revenue Management Expert Panel: What top changes in guest behaviour trends have Revenue Managers observed in 2022? How have they evolved during the year? (Question proposed by Chaya Kowal)Â Our Revenue Management Expert Panel Tanya Hadwick - Group Revenue & Yield Leader, SunSwept Resorts Sandra Gannon - Commercial Consultant, Revenue Puzzle Pablo Torres - Director of Sales & Marketing, Alannia Resorts Nikolas Hall - Owner,
Revenue Management System: The Ultimate Accelerator for Your Hospitality Business
Whether you're balancing a full plate of work priorities, searching for ways to maximize your revenue, or looking to gain better control over the fluctuating demands of the hospitality industry, a revenue management system (RMS) offers a comprehensive solution. Revenue Management is a Rapidly Growing & Changing Field More than anything, an RMS helps you manage times of uncertainty. And with labor shortages and inflation complicating the hospitality industry further, it is more crucial than
Discover The Latest Business Travel Trends Business Travelers Desire
Business travel is growing. As a result, hotels and others in the travel industry are looking to attract more business travelers, but to do so effectively, you need to know what those travelers are looking for. In this article, you will learn more about the latest trends influencing modern business travel decisions. Table of Contents: What is Business Travel? Business Travel is Growing 15 of the Latest Business Travel Trends 1. Bleisure Travel 2. Personalization 3. Sustainable Business Travel 4. The Internet of Things (IoT) 5. Sharing Economy 6. Customer Experience 7. Virtual Reality 8. Healthy Options 9. Workspaces With
Hotel Organizational Structure: A Full Guide to Hotel Organization
Hotel organizational structure is the hierarchy through which decisions and actions are made within hotels. It can be thought of as a continual flow of communication within a strict hierarchal system that ensures message coherency. Hotel organization is an important element of the hospitality system in large part due to the industry's complexity. A hotel needs to accommodate the needs of many fast-paced interactions within a constantly changing customer base. In this article, you'll learn
Interview with Founder and CEO Kristian Valk of Hotelchamp
In this article, we interview Kristian Valk, the founder and CEO of Hotelchamp. Through Hotelchamp, Valk has combined multiple science-based methods to improve the guest experience and drive increased direct revenue for hoteliers. Can you tell us a bit about yourself? I was born and raised in the Netherlands, near Amsterdam. I'm the proud father of two kids, a boy and a girl. Sports are a real passion
Tourism Management: All You Need to Know About Tourism
The tourism industry is rapidly growing, and jobs in tourism management are becoming highly sought after. Working in this sector will offer many interesting roles, such as meeting new people and the opportunity to travel. If you have a passion for all things travel-related and are a people person, this
13 Travel Business Opportunities: Become a Part of the Travel Industry!
A travel business can be described as any business that falls within the travel industry. This includes hotels, restaurants, aviation, travel agencies, and much more. In this article, you can explore some of the best travel business opportunities and learn how to begin a new career in the travel industry.
Interview with CEO & Co-Founder Adam Harris of Cloudbeds
In this article, we'll interview Adam Harris, the CEO and co-founder of Cloudbeds. Adam has vastly simplified the typically complicated world of OTAs, payments, reservations, and reporting so hoteliers can spend time on their most important job - taking care of their guests.