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Travel Industry

Guest Experience Trends Shaping 2025 and Beyond

2025-07-01T16:28:46+02:00

The hospitality industry made a remarkable recovery in 2024, contributing a record-high $11.1 trillion to global GDP. But beyond financial success, what is truly driving this transformation? Guest expectations are evolving, and AI-driven insights, along with online reputation management, are reshaping the industry. Understanding these trends is crucial for hoteliers aiming to stay ahead in 2025 and beyond. 8 Guest

Guest Experience Trends Shaping 2025 and Beyond2025-07-01T16:28:46+02:00

Why River Cruises Are the Next Frontier in Sustainable Luxury Travel

2025-06-26T14:27:12+02:00

River cruises represent the next frontier in sustainable luxury travel. These ships glide quietly along scenic waterways, offering intimate experiences without the carbon footprint of mega‑liners. Their smaller size means lower energy use and emissions, while hybrid engines and solar panels ensure quieter, cleaner journeys. A Natural Fit for Sustainability River cruises are commonly smaller than ocean liners. They carry

Why River Cruises Are the Next Frontier in Sustainable Luxury Travel2025-06-26T14:27:12+02:00

6 Tips on How You Can Break Into The Travel Industry

2025-07-02T14:21:42+02:00

How can you break into the travel industry? If you have decided that this is an industry that you are interested in getting into, then you’ve got a few different ways in. We understand that you might have come up with your own ideas already, and that’s absolutely fine. This article is geared towards those who need a little bit

6 Tips on How You Can Break Into The Travel Industry2025-07-02T14:21:42+02:00

A Guide to Marketing Hotel Sustainability

2025-06-16T10:57:58+02:00

Today’s travelers aren’t just better-educated and better-informed, they’re more concerned than ever about adopting responsible practices around their journeys. The upshot is that these savvy travelers actively seek experiences and accommodations that align with their values — especially concerning environmental and sustainability practices. Reasons Behind the Popularity of Sustainable Travel There are compelling reasons behind this trend. First, heightened awareness

A Guide to Marketing Hotel Sustainability2025-06-16T10:57:58+02:00

21 Key Technology Trends Emerging in the Travel Industry in 2025

2025-06-19T11:39:07+02:00

Technology is crucial to the tourism and travel industry, helping businesses with day-to-day operations while improving the customer experience. For this reason, hotels, airlines, restaurants, and other companies must keep up with the latest technology trends within the travel industry. In this article, you can learn more about the new travel tech trends of 2025. Table of Contents: What is

21 Key Technology Trends Emerging in the Travel Industry in 20252025-06-19T11:39:07+02:00

Tourism Industry: Everything You Need to Know About Tourism

2025-06-03T09:55:06+02:00

The tourism industry, also known as the travel industry, is linked to people traveling to other locations, either domestically or internationally, for leisure, social, or business purposes. It is closely connected to the hotel industry, the hospitality industry, and the transport industry. Much of it is based on keeping tourists happy, occupied, and equipped with the things they need during

Tourism Industry: Everything You Need to Know About Tourism2025-06-03T09:55:06+02:00

Training AI Agents to Improve Personalisation and Boost Conversion

2025-05-13T13:23:16+02:00

Question for Our Hotel Marketing Expert Panel How can AI agents be trained to anticipate hotel guest needs? How might this impact the personalisation of sales interactions and overall conversion rates? (Question proposed by Michael J. Goldrich) Our Marketing Expert Panel Michael J. Goldrich - Founder & Chief Advisor, Vivander Moriya Rockman

Training AI Agents to Improve Personalisation and Boost Conversion2025-05-13T13:23:16+02:00

Inbound Tour Operators: Strategic Alliance for Hotel Growth

2025-05-06T18:37:48+02:00

Inbound tour operators are key players in the international travel and hospitality industry. Tourists use these services to make sure their international trips live up to their dreams. Meanwhile, the hospitality sector ensures the same by working with inbound tour operators, expanding their base into the international sector at the same time. In this article, you'll learn how inbound tour

Inbound Tour Operators: Strategic Alliance for Hotel Growth2025-05-06T18:37:48+02:00

How to Segment Your Guests: 5 Basic Tips to Boost Conversions

2025-03-24T14:33:37+01:00

Understanding your guests is key to standing out as a hotel. But with diverse demographics and travel styles, a one-size-fits-all approach simply won't cut it. This is where guest segmentation comes in, a powerful strategy that allows you to personalize your offerings and communication to resonate with each guest on a deeper level. This article explores the power of guest

How to Segment Your Guests: 5 Basic Tips to Boost Conversions2025-03-24T14:33:37+01:00

The Five Building Blocks of Hotel Revenue Maximization

2025-03-24T14:34:10+01:00

Revenue is the lifeblood of any hotel. The more effectively you generate, capture, and optimize it, the more successful your property will be. But too many revenue managers still rely on outdated revenue strategies, legacy metrics and clunky technology that hold them back. The result? Missed opportunities and money left on the table. Modern revenue management isn’t about following the

The Five Building Blocks of Hotel Revenue Maximization2025-03-24T14:34:10+01:00

AI Marketing Tips: Best Practices & Insights from Hospitality Experts

2025-03-28T10:20:04+01:00

Question for Our Hotel Marketing Expert Panel What are your top suggestions and best practices for using AI in hotel marketing activities (e.g., communication, data analysis, etc.)? (Question proposed by Michael J. Goldrich.) Our Marketing Expert Panel Michael J. Goldrich - Founder & Chief Advisor, Vivander Dr. Betsy Stringam-Bender - Professor of

AI Marketing Tips: Best Practices & Insights from Hospitality Experts2025-03-28T10:20:04+01:00

How Artificial Intelligence is Changing the Travel Industry

2025-04-09T09:54:03+02:00

Artificial intelligence is constantly improving, making it more reliable and attractive as a business solution. In particular, businesses in the travel industry are taking advantage of AI to perform various administrative and customer service tasks. Here, you will learn the uses and benefits of artificial intelligence and explain how it is changing how travel companies operate. Table of Contents: Understanding

How Artificial Intelligence is Changing the Travel Industry2025-04-09T09:54:03+02:00

Hotel Greeting: Essential Guide to Welcome Guests Successfully

2025-04-01T21:43:02+02:00

A hotel greeting describes the entire process of welcoming a new guest to a hotel. It can include reception staff personally greeting new arrivals, as well as the provision of welcome gifts, letters or cards within guest rooms. Greeting hotel guests is an important part of customer service, helping to create a positive first impression. These initial interactions set the

Hotel Greeting: Essential Guide to Welcome Guests Successfully2025-04-01T21:43:02+02:00

Tips for Inspiring and Maintaining B2C Guest Loyalty in Hospitality

2025-03-25T12:41:41+01:00

Question for Our Hotel Marketing Expert Panel How can hotels successfully inspire and maintain guest loyalty in a B2C context? What are the best practices and tips for delivering results? (Question proposed by Adele Gutman) Our Marketing Expert Panel Thom de Graaf - Online Marketing Specialist, Orange Hotel Marketing Michael J. Goldrich -

Tips for Inspiring and Maintaining B2C Guest Loyalty in Hospitality2025-03-25T12:41:41+01:00

Using Financial Data to Take Your Hotel’s Profit Game to the Next Level

2025-02-24T14:02:46+01:00

In hospitality, revenue is only half the story: profitability is what truly matters. And to maximize profitability, finance analytics is the game-changer. Understanding the flow of revenue, cost structures, and operational efficiencies allows hoteliers to make smarter, data-driven decisions. With fixed costs dominating the industry, tracking the right financial metrics (like flow-through and GOPPAR) can mean the difference between thriving

Using Financial Data to Take Your Hotel’s Profit Game to the Next Level2025-02-24T14:02:46+01:00

Meeting the Moment: Capitalizing on Emerging Hospitality & Travel Trends

2025-02-24T14:03:24+01:00

The year ahead is sure to be shaped by a host of macro- and micro-trends in hospitality and travel. Hoteliers across the globe are grappling with generational change, rising expectations for personalized experiences, and how to maximize revenues when faced with a mixed bag of market conditions.  So what can you do to make the most of these shifts? We’ve

Meeting the Moment: Capitalizing on Emerging Hospitality & Travel Trends2025-02-24T14:03:24+01:00

Advice We Would Give To Our Younger Hospitality Selves

2025-02-21T10:42:00+01:00

Question for Our Revenue Management Expert Panel: Knowing what you know now (experience in hospitality, revenue management, life & skills, etc.), what advice would you give to your younger self on entering the workforce for the first time? Our Revenue Management Expert Panel Pablo Torres - Hotel Consultant Dermot Herlihy - Owner, Dynamic

Advice We Would Give To Our Younger Hospitality Selves2025-02-21T10:42:00+01:00

Travel Trends: 26 Opportunities for the Travel Industry in 2025

2025-03-11T12:34:44+01:00

Travel trends are the various behaviors, preferences, strategies and technologies that shape the travel industry. These trends can be the result of innovations, lifestyle factors and local or global events. For businesses operating in the travel industry, it's essential to stay up-to-date with the latest travel trends, because this assists with efforts to either meet or exceed customer expectations. Additionally,

Travel Trends: 26 Opportunities for the Travel Industry in 20252025-03-11T12:34:44+01:00
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