Hotel Technology

Is Conversational AI a Good Fit for Guest Communications?

Revfine.com2024-02-26T17:28:47+01:00

The power of Artificial Intelligence (AI) has been making waves in the hospitality industry. Considering rapid developments in AI-based hotel tech solutions, rising expectations of tech-savvy travelers, and challenges the industry faces, let’s explore the fit of conversational AI in guest communications, as well as its role and benefits. Beyond the Hype: Sophistication of Conversational AI Before exploring the answer

Is Conversational AI a Good Fit for Guest Communications?Revfine.com2024-02-26T17:28:47+01:00

Interview with CEO & Co-founder Tiago Araújo of HiJiffy

Revfine.com2024-03-29T14:57:45+01:00

In this article, we interview Tiago Araújo, the CEO & Co-founder of HiJiffy. Araújo launched HiJiffy in 2016 to enhance hotel guest communication. Today, HiJiffy leverages AI-driven technologies for direct bookings, new revenue streams, personalized communication with guests, and more. Can you tell us a bit about yourself? Absolutely. My educational journey began

Interview with CEO & Co-founder Tiago Araújo of HiJiffyRevfine.com2024-03-29T14:57:45+01:00

How Do You Take Your Hotel’s Data Game to the Next Level?

Revfine.com2024-02-12T11:52:53+01:00

So, you are interested in hospitality data? In the current world of hospitality, data has become the cornerstone of strategic and tactical decision-making. This article explores how data and data tools can help transform operations across the hotel, improve communication and efficiency, and drive revenue and profit growth. Uncover the first steps to integrating analytics into your hotel's day-to-day for

How Do You Take Your Hotel’s Data Game to the Next Level?Revfine.com2024-02-12T11:52:53+01:00

How can the Amazon Alexa Echo Speakers Improve Customer Experience

Martijn Barten2024-03-26T20:27:37+01:00

Amazon Alexa Echo Speakers Amazon Alexa Echo speakers are a range of smart speakers developed by Amazon, integrating the Alexa voice-controlled AI assistant. They're important for offering hands-free convenience and a wide array of functionalities, including playing music, providing information, controlling smart home devices, and more, making everyday tasks simpler and more interactive. Key Takeaways Customized Guest Experience: Alexa can

How can the Amazon Alexa Echo Speakers Improve Customer ExperienceMartijn Barten2024-03-26T20:27:37+01:00

Smart Hotel: What Are the Benefits for Hotel Owners and Guests?

Martijn Barten2024-03-24T19:50:58+01:00

Smart Hotel Smart hotel technology integrates advanced systems and services for enhanced guest experiences and operational efficiency. Key to modern hospitality, it offers personalized guest services, efficient energy management, and streamlined operations, making it crucial for meeting contemporary travel demands and sustainability goals. Key Takeaways Sustainable Operations: Smart hotels use IoT technology for energy efficiency, like automatic lighting and temperature

Smart Hotel: What Are the Benefits for Hotel Owners and Guests?Martijn Barten2024-03-24T19:50:58+01:00

Housekeeping Technology; The Latest Tech used in Hotel Housekeeping

Martijn Barten2024-03-24T20:00:10+01:00

Housekeeping Technology Housekeeping technology refers to integrating advanced tools and software in hotel housekeeping operations. It's important for streamlining cleaning processes, managing staff workload, improving room readiness efficiency, and enhancing overall guest satisfaction. These technologies can include automated scheduling systems, real-time room status updates, and mobile applications for task management, significantly improving operational efficiency and service quality in the hospitality

Housekeeping Technology; The Latest Tech used in Hotel HousekeepingMartijn Barten2024-03-24T20:00:10+01:00

11 Hot Digital Trends in the Hotel Industry

Martijn Barten2024-03-24T19:41:32+01:00

Digital Trends in the Hotel Industry Digital trends in the hotel industry refer to adopting technology-driven solutions and innovations in the hospitality industry. These trends are vital for enhancing guest experiences, improving operational efficiency, and staying competitive. Key examples include mobile check-in, smart room features, and personalized guest services through data analytics. Key Takeaways Rise of Virtual Reality: VR technology

11 Hot Digital Trends in the Hotel IndustryMartijn Barten2024-03-24T19:41:32+01:00

Potential Impact of ChatGPT and other LLMs on the Booking Process

Revfine.com2024-02-01T22:11:40+01:00

Question for Our Revenue Management Expert Panel: How might the use of ChatGPT and other Large Language Models (LLM) affect the booking process? What impact might they have on revenue management? (Question by Massimiliano Terzulli) Our Revenue Management Expert Panel Massimiliano Terzulli - Revenue Management Consultant, Franco Grasso Revenue Team Oleksii Kapichin -

Potential Impact of ChatGPT and other LLMs on the Booking ProcessRevfine.com2024-02-01T22:11:40+01:00

7 Ways to Transform a Hotel Room Into a Smart Room

Martijn Barten2024-03-17T11:08:30+01:00

Smart Room A smart room refers to a hotel room equipped with advanced technology, designed to enhance guest comfort and convenience. It includes automated systems for lighting, temperature control, entertainment, and more, operated via smartphones or voice commands. Crucial for modern hospitality, smart rooms personalize guest experiences, improve energy efficiency, and elevate service standards. Key Takeaways Smart Room Controls: IoT

7 Ways to Transform a Hotel Room Into a Smart RoomMartijn Barten2024-03-17T11:08:30+01:00

Embracing Revenue Management Technologies in 2024: A Guide for Progressive Hoteliers

Revfine.com2024-01-28T17:37:12+01:00

As we navigate through 2024, the hospitality sector is undergoing a transformative phase, heavily influenced by the integration of cutting-edge technologies and innovative strategies. These changes are pivotal in not only enhancing guest experiences but also in driving revenue maximization. One noteworthy trend is the increasing adoption of revenue management technologies in the hotel industry, a movement gaining momentum in

Embracing Revenue Management Technologies in 2024: A Guide for Progressive HoteliersRevfine.com2024-01-28T17:37:12+01:00

Smart Hotel Room; What Are the Benefits for Hotel Owners and Guests

Martijn Barten2024-03-24T19:53:21+01:00

Smart Hotel Room A smart hotel room is a technologically advanced room equipped with devices that offer automated, personalized guest experiences. These rooms typically include features like voice-controlled systems, smart lighting, temperature control, and entertainment systems that can be customized to individual preferences. They are important for enhancing guest comfort and convenience, providing a modern, efficient, and interactive stay, and

Smart Hotel Room; What Are the Benefits for Hotel Owners and GuestsMartijn Barten2024-03-24T19:53:21+01:00

Front Office Technology: The Latest Tech for the Reception in 2024

Martijn Barten2024-03-24T20:16:32+01:00

Front Office Technology Front office technology in the hospitality industry encompasses advanced software and tools used at the hotel's front desk. This technology streamlines check-in and check-out processes, manages reservations, and enhances guest services. Improving operational efficiency, offering personalized guest experiences, and providing real-time data and insights for better decision-making is important. Modern front office technology is crucial for optimizing

Front Office Technology: The Latest Tech for the Reception in 2024Martijn Barten2024-03-24T20:16:32+01:00

Smart Hotel Technology; 7 Technologies to Smart Up Your Hotel

Martijn Barten2024-03-24T19:48:47+01:00

Smart Hotel Technology Smart hotel technology trends involve integrating advanced technologies like IoT, AI, and automation in the hospitality sector to enhance guest experiences and operational efficiency. These trends are important for offering personalized services, improving energy management, increasing security, and streamlining hotel operations. They cater to the modern traveler's expectations for convenience, customization, and technology-driven solutions, thereby boosting guest

Smart Hotel Technology; 7 Technologies to Smart Up Your HotelMartijn Barten2024-03-24T19:48:47+01:00

Harnessing the Power of Generative AI in Guest Communications

Revfine.com2023-12-29T16:31:16+01:00

The industry’s adoption of Artificial Intelligence (AI) keeps pushing the boundaries of personalization and efficiency of guest communications. The emergence of generative AI models, like ChatGPT, is yet another revolution in that area. While it enhances the already existing benefits of platforms and tools powered by conversational AI, it also poses some challenges hoteliers need to consider before deciding on

Harnessing the Power of Generative AI in Guest CommunicationsRevfine.com2023-12-29T16:31:16+01:00

Best AI Use Cases and Strategies in Hotel Revenue Management

Suzanne2023-12-11T10:28:07+01:00

Question for Our Revenue Management Expert Panel: What are the most beneficial use cases and practical applications of AI in hotel revenue management? Where do you think the opportunities and pitfalls may lie? (Question by Alenka McMahon) Our Revenue Management Expert Panel Alenka McMahon - Managing Director, Hotel Revenue Services Limited Tanya Hadwick

Best AI Use Cases and Strategies in Hotel Revenue ManagementSuzanne2023-12-11T10:28:07+01:00

Hotel Innovations; Different Ways to Revolutionize Your Hotel Business

Martijn Barten2024-03-24T18:38:20+01:00

Hotel Innovations Hotel innovations refer to adopting new technologies, services, and practices in the hospitality industry to enhance guest experience and operational efficiency. These innovations are important as they keep hotels competitive, increase guest satisfaction, and drive the industry forward with cutting-edge solutions in a rapidly evolving market. Key Takeaways Mobile Check-In and Check-Out: Streamlines guest arrival/departure, enhancing convenience and

Hotel Innovations; Different Ways to Revolutionize Your Hotel BusinessMartijn Barten2024-03-24T18:38:20+01:00

Hotel Energy Solution: Save Money and The Planet

Martijn Barten2024-03-19T19:12:39+01:00

Hotel Energy Hotel energy solutions refer to systems and practices designed to reduce hotel energy consumption. They are important because they help cut operational costs, reduce environmental impact, and improve sustainability. By implementing energy-efficient technologies and strategies, hotels can achieve significant savings while also meeting the growing demand for eco-friendly accommodations. Key Takeaways Install LED Lighting: With long-lasting light solutions,

Hotel Energy Solution: Save Money and The PlanetMartijn Barten2024-03-19T19:12:39+01:00

How AI Can Make a Difference to Hotels Today

Revfine.com2023-12-06T10:55:05+01:00

At first glance, AI and hospitality might not seem like the most natural fit. What makes hospitality unique is its human touch – the provision of experiences that are unique and special to the individual traveler. But AI doesn’t stop that. In fact, it can enhance it. Personalizing Stays and Streamlining Operations There are two ways in which AI enhances

How AI Can Make a Difference to Hotels TodayRevfine.com2023-12-06T10:55:05+01:00