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Hotel Robots: An Overview of Different Robots Used in Hotels

2021-11-09T10:52:10+01:00

Hotel robots represent some of the most effective forms of hospitality technology, and their presence will help the ensure superior levels of guest satisfaction. As a growing number of properties are employing these autonomous "smart" services, it only stands to reason that we examine these robots in greater detail. Benefits can your property expect to enjoy? Quick menu: What are

Hotel Robots: An Overview of Different Robots Used in Hotels2021-11-09T10:52:10+01:00

4 Ways Hotels can Leverage AI & Big Data to Boost Direct Sales

2021-09-24T20:58:29+02:00

AI and big data unlock opportunities for hotels to boost their direct revenue and operational efficiency while offering instant and personalized guest experiences. This article will focus on 4 ways hotels can leverage AI and Big Data to engage customers in the hotel direct booking process and drive their direct sales. 1) Deliver Instant Service With Conversational AI Conversational AI,

4 Ways Hotels can Leverage AI & Big Data to Boost Direct Sales2021-09-24T20:58:29+02:00

How Hotel Automation Increases Early Check-in & Late Checkout Revenue

2021-08-20T18:06:32+02:00

When you hear the word automation, it may conjure up images of a future where artificial intelligence and robots take over jobs. The reality, however, is much more nuanced. The notion of automation generally remains ossified in this physical, machine-replace-labour frame and is perceived as another step toward automation-led obsolescence. Automation in Everyday Life Discussions about automation all too often

How Hotel Automation Increases Early Check-in & Late Checkout Revenue2021-08-20T18:06:32+02:00

Creating a Tech-Powered Operation & Guest Journey at Hotel Made in Louise

2021-08-20T18:06:43+02:00

The Brussels-based boutique hotel Made in Louise had a major leg up on many competitors during the pandemic thanks to its advanced tech stack. This helped them get through the corona crisis and make the most of the beginning recovery phase. Martin Duchateau, General Manager and owner of the 48-key Made in Louise hotel, shares how he navigated the pandemic

Creating a Tech-Powered Operation & Guest Journey at Hotel Made in Louise2021-08-20T18:06:43+02:00

Time To Value: A Key Metric to Help You Identify The Best Tech for Your Hotel

2021-03-23T09:40:31+01:00

Technology is becoming more and more ingrained into the daily operations of today’s hoteliers, with hotel technology itself evolving in leaps and bounds. As hotel tech platforms and tools become more advanced and marketing-savvy, it becomes increasingly difficult for hoteliers to sift through the noise to find the best tools to meet their specific needs. In this article, you'll learn

Time To Value: A Key Metric to Help You Identify The Best Tech for Your Hotel2021-03-23T09:40:31+01:00

How AI Increases The Profitability of a Hotel’s Front Office

2021-02-22T09:29:41+01:00

Hotel front offices are often regarded as cost centres, when they should be seen as profit centres. Artificial Intelligence (AI) can filter and solve customer requests and FAQ so that that staff can focus their attention only on high-value customer requests. Innovation is Not About Replacing Humans With Machines Complacency is the main obstacle to hotel front office modernization. Hoteliers

How AI Increases The Profitability of a Hotel’s Front Office2021-02-22T09:29:41+01:00

4 Expert Tips to Select the Right Chatbot for Your Hotel

2021-01-22T11:37:43+01:00

From a look and feel perspective all chatbots look similar. However, some will deliver excellent service to your guests, others will generate frustration. If you want to make the right choice for your hotel or group make sure to look for these essential decision criteria. This article provides you with 4 tips that will help you to choose the right

4 Expert Tips to Select the Right Chatbot for Your Hotel2021-01-22T11:37:43+01:00

The Latest Technology Trends in the Hospitality Industry

2021-09-03T14:18:04+02:00

It is critical to not only keep track of the latest technology trends in the hospitality industry, but to move with the times, because the industry is highly competitive and those who do not adapt are left behind. Keeping your finger on the pulse is especially essential within the context of COVID, because customer expectations and requirements are continually shifting.

The Latest Technology Trends in the Hospitality Industry2021-09-03T14:18:04+02:00

How Hotels Leverage AI Chatbots to Adapt to COVID-related Market Conditions

2020-12-17T10:19:42+01:00

Hospitality professionals must revisit their business model to create resilient long-term strategies to keep afloat in these challenging times. Artificial Intelligence (AI) is an essential asset to reduce costs and keep delivering premium guest service. In this article, you will learn how hotels use AI Chatbots to adapt to COVID related market conditions. Hotels Face Challenges Due to COVID The

How Hotels Leverage AI Chatbots to Adapt to COVID-related Market Conditions2020-12-17T10:19:42+01:00

Contactless Payments Are Becoming More Important Within Hospitality

2020-12-17T10:41:07+01:00

Contactless payment methods are becoming increasingly popular throughout the hospitality sector, and for good reason. They embrace some of the most cutting-edge technology while providing your guests with a more user-friendly experience. It is important to take a look at this concept in greater detail. Quick menu: What is a Contactless Payment? How Do Contactless Payments Work Within the Hospitality

Contactless Payments Are Becoming More Important Within Hospitality2020-12-17T10:41:07+01:00

Mobile Check-In App for Hotels: What Are The Benefits?

2020-12-17T12:14:08+01:00

In recent years, mobile check-in apps for hotels gained in popularity, due to the efficiency for guests and hotels. Since the whole check-in process is contactless and therefore more hygienic, it got an extra boost since the corona pandemic. Not only do these methods cater to the needs of tech-savvy customers, but they are able to enhance the brand reputation

Mobile Check-In App for Hotels: What Are The Benefits?2020-12-17T12:14:08+01:00

7 Tips to Choose The Right Hotel Technology For Your Property

2021-05-13T15:45:40+02:00

The ever-evolving technology has been changing the working style, guest experiences, and travellers’ expectations in the industry. Therefore it is wise to assess the right technology and partner for your business. But, how can you make this decision process simple and find the right partner? Let’s find out. Why Hotel Technology is Important for Your Property Let’s start with an

7 Tips to Choose The Right Hotel Technology For Your Property2021-05-13T15:45:40+02:00

6 Reasons Why Every Hotel Should Have a Virtual Reality Video

2020-12-17T12:22:43+01:00

The use of interactive virtual reality video technology within the hospitality industry can provide a competitive advantage and allow customers to experience what a hotel is really like before committing to a booking. However, there are also other advantages to utilising this particular marketing method as well. In this article, you will learn more about six of the key reasons

6 Reasons Why Every Hotel Should Have a Virtual Reality Video2020-12-17T12:22:43+01:00

How Can a Chatbot Increase Your Direct Bookings?

2020-12-17T12:26:24+01:00

Hotels often prioritise direct bookings, because they tend to result in wider profit margins and greater overall control. Therefore, many hotel owners are keen to explore new ways to encourage guests to book directly and chatbots are emerging as one of the best options. In this article, you will find out how a chatbot can increase your direct bookings. The

How Can a Chatbot Increase Your Direct Bookings?2020-12-17T12:26:24+01:00

Hotel App: Optimise Your Guest Communication, Experience & Revenue

2020-12-22T13:59:44+01:00

The use of mobile apps for performing everyday activities has become more commonplace and this has led to the rise of hotel apps. These hotel apps can then allow users to access a range of services, or to perform a range of different actions. In this article, you will learn more about hotel apps, the benefits of them, and the

Hotel App: Optimise Your Guest Communication, Experience & Revenue2020-12-22T13:59:44+01:00

10 Amazing Examples of 360 Video Hotel Tours

2021-03-25T12:06:46+01:00

For hotel owners, it is important to keep up with the latest video marketing trends, and the 360 video hotel tour is one of the most significant trends of recent times. In this article, you will learn more about 360 movie technology, the ways it differs from the VR hotel offerings, and 10 of the best examples of its use

10 Amazing Examples of 360 Video Hotel Tours2021-03-25T12:06:46+01:00

Reasons Why Mobile Payments Getting More Popular in Hospitality

2020-12-22T14:01:12+01:00

Mobile payments are becoming a mainstay within the hospitality sector. These methods offer a host of guest benefits while simultaneously presenting the property in a more amenable light. Let us take a quick look at some of the advantages associated with this cutting-edge technology in order to better appreciate why these methods should be implemented. Quick menu: A Quick Look

Reasons Why Mobile Payments Getting More Popular in Hospitality2020-12-22T14:01:12+01:00

Smart Hotel Technology; 7 Technologies to Smart Up Your Hotel

2020-12-22T14:01:21+01:00

None of us want to leave the comfort of our own home and down-grade our lives. We live in a world of smart technology, and we fully expect to holiday in a smart hotel technology world too. We can expect our hotels to lift our experiences up from our everyday lives. The hotels should and could be shining examples of

Smart Hotel Technology; 7 Technologies to Smart Up Your Hotel2020-12-22T14:01:21+01:00