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Strategies

How Hotel Competitor Analysis Can Improve Your Market Position

2026-05-13T09:22:10+02:00

Hotel competitor analysis is a systematic process where you evaluate rival properties. This allows you to get a clear sense of their strengths, weaknesses, reputation, unique selling proposition, and overall market position. Analyzing competitors is important because it allows you to make more strategic decisions about your own pricing, marketing, and hotel services. It can also help to alert you

How Hotel Competitor Analysis Can Improve Your Market Position2026-05-13T09:22:10+02:00

What Does ChatGPT’s Booking Shift Mean for Hotels

2026-05-13T09:21:53+02:00

AI search is quickly changing how travelers discover, compare, and choose hotels. As ChatGPT moves away from completing transactions inside the platform, hotels have a stronger opportunity to turn AI-driven discovery into direct website traffic. This shift makes Generative Engine Optimization more important than ever. Hotel websites need clear answers, structured content, schema markup, and trusted authority signals to appear

What Does ChatGPT’s Booking Shift Mean for Hotels2026-05-13T09:21:53+02:00

Hotel Room Cleaning Strategies for Better Hotel Performance

2026-05-13T12:43:14+02:00

Hotel room cleaning is the process of preparing, sanitizing, and servicing a room, so it is ready for the next guest. It can involve everything from vacuum cleaning and changing bed sheets to carrying out inspections and wiping surfaces. Cleaning is essential for living up to guest expectations and forms a major component of the housekeeping department's workload. It makes

Hotel Room Cleaning Strategies for Better Hotel Performance2026-05-13T12:43:14+02:00

How to Improve Hotel Profit Margin With Smart Strategies

2026-05-13T13:49:45+02:00

Hotel profit margin calculations are of immense importance within the hospitality industry. Your profit margin is generally defined as the percentage of revenue left after operating expenses have been subtracted. However, you can also adapt the concept to account for individual factors. Understanding your profit margin allows for better resource allocation and growth as you're able to better plan for

How to Improve Hotel Profit Margin With Smart Strategies2026-05-13T13:49:45+02:00

How Personal Branding Can Help Drive Hotel Sales Revenue?

2026-04-27T12:47:33+02:00

Question for Our Hotel Marketing Expert Panel Why is personal branding essential for hospitality sales professionals to build strong client relationships and drive B2B revenue? (Question by Cory Falter) Our Marketing Expert Panel Cory Falter - Partner, Lure Agency Pablo Torres - Hotel Consultant Moriya Rockman - Chief of Marketing, Smiling House

How Personal Branding Can Help Drive Hotel Sales Revenue?2026-04-27T12:47:33+02:00

How Can Hotels Win More Group Bookings Across Channels?

2026-04-15T09:49:34+02:00

Question for Our Hotel Marketing Expert Panel What marketing strategies can hotels use to drive more group bookings, both directly and through 3rd party channels? (Question by Cory Falter) Our Marketing Expert Panel Max Starkov - Adjunct Professor Hospitality Technology, New York University Moriya Rockman - Chief of Marketing, Smiling House Luxury

How Can Hotels Win More Group Bookings Across Channels?2026-04-15T09:49:34+02:00

Hotel Personalization Need Not Be Obsessive for Guests

2026-04-02T11:50:46+02:00

Personalization has become one of the most discussed concepts in hospitality. Hotels are under pressure to deliver tailored guest experiences, yet many struggle to implement personalization effectively. The missing step is often segmentation. Before hotels attempt to personalize every interaction, they must understand who their guests are and which groups matter most to the business. Clear segmentation helps hotels communicate

Hotel Personalization Need Not Be Obsessive for Guests2026-04-02T11:50:46+02:00

How Food and Beverage Management Drives Hotel Profitability

2026-03-26T17:25:29+01:00

Food and beverage (F&B) services are the lifeblood of the hospitality industry. A good meal is one of the cornerstones of the human experience and colors every other element of a guest's day. Food and beverage services help differentiate you from the competition, provide a steady revenue stream, increase guest loyalty, act as a marketing tool, and generally enhance almost

How Food and Beverage Management Drives Hotel Profitability2026-03-26T17:25:29+01:00

Why Hotels Are Choosing Independence Over Brand Affiliation

2026-03-16T11:32:06+01:00

For decades, hotel brands represented stability, scale, and security. Affiliation offered global distribution, loyalty programs, technology systems, and operational guidance that independent owners struggled to replicate. But the hospitality landscape has changed. Access to demand, modern technology, and digital marketing tools is no longer exclusive to brand ecosystems. At the same time, rising fees and tighter margins are forcing owners

Why Hotels Are Choosing Independence Over Brand Affiliation2026-03-16T11:32:06+01:00

AI Agents for Hotels: Benefits, ROI, and Implementation Strategy

2026-03-16T11:32:53+01:00

AI agents for hotels represent the next evolution of artificial intelligence in hospitality. Unlike traditional AI tools or chatbots that respond to prompts, AI agents can analyze data, make decisions, and take action across departments automatically. This will enable hotels to contend with staffing challenges and continue to meet and exceed guest expectations. In this article, you’ll learn what AI

AI Agents for Hotels: Benefits, ROI, and Implementation Strategy2026-03-16T11:32:53+01:00

Is Predictive Personalisation in Hospitality a Risk or Opportunity?

2026-02-24T16:32:51+01:00

Question for Our Revenue Management Expert Panel: Does predictive personalisation in hospitality truly enhance the guest experience, or does it risk limiting spontaneity and the thrill of discovery? (Question proposed by Nikolas Hall) Our Revenue Management Expert Panel Tamie Matthews - Revenue, Sales & Marketing Consultant, RevenYou Massimiliano Terzulli - Revenue Management Consultant,

Is Predictive Personalisation in Hospitality a Risk or Opportunity?2026-02-24T16:32:51+01:00

How Hotels Integrate Music and Art for Memorable Guest Experiences

2026-02-13T13:45:11+01:00

Question for Our Hotel Marketing Expert Panel How have hotels innovatively integrated music and art to enrich the guest experience, and how can these experiences be marketed to maximum advantage? (Question proposed by Moriya Rockman.) Our Marketing Expert Panel Moriya Rockman - Chief of Marketing, Smiling House Luxury Global Pablo Torres - Hotel

How Hotels Integrate Music and Art for Memorable Guest Experiences2026-02-13T13:45:11+01:00

Five AI Shifts Reshaping the Hotel Guest Journey

2026-02-09T12:21:36+01:00

Artificial intelligence is entering a new phase in hospitality, where its impact depends on how well it supports continuity across the guest experience. Travelers increasingly expect seamless interactions from discovery through departure, regardless of channel or touchpoint. As AI becomes embedded in how guests search, decide, and engage, hotels must think beyond isolated tools and toward connected systems that guide

Five AI Shifts Reshaping the Hotel Guest Journey2026-02-09T12:21:36+01:00

Shared Data Language for More Effective Hotel Team Collaboration

2026-04-02T12:08:49+02:00

Hotel teams are surrounded by data, yet alignment often feels harder than ever. Revenue, sales, marketing, finance, and operations all look at performance through different lenses. This article shows how a shared data language helps you collaborate better, reduce friction, and move from debate to confident decisions faster, without adding more reports or meetings. What Is a Shared Data Language

Shared Data Language for More Effective Hotel Team Collaboration2026-04-02T12:08:49+02:00

AI Agents Are Now Booking Hotel Rooms – Is Your Property Ready?

2026-01-20T13:28:38+01:00

AI is moving fast. Really fast. Every day seems to bring a new breakthrough: an image generator that goes viral, a smarter chatbot, a more powerful time-saving tool. Some innovations will fizzle out or quickly be supplanted. Others will fundamentally change how we live and work. And one of the latest to watch for revenue managers? OpenAI’s Operator. Operator has

AI Agents Are Now Booking Hotel Rooms – Is Your Property Ready?2026-01-20T13:28:38+01:00

Enabling AI-Driven Impact for Hotels: A Three-Pronged Approach

2025-12-01T12:48:35+01:00

AI adoption is happening in hotels, and hoteliers are confident about the future role of AI in hospitality. While there are barriers and challenges as businesses come to understand AI adoption, there are positive ways in which AI is being applied. This article outlines the three foundational areas shaping the future of AI-powered Find, Book, and Grow strategies in hospitality.

Enabling AI-Driven Impact for Hotels: A Three-Pronged Approach2025-12-01T12:48:35+01:00

Beyond Bookings: How Hotel Marketing Drives Revenue Beyond the Reservation

2026-01-21T12:02:22+01:00

Today, marketing is no longer an optional extra for any business, and the hospitality industry is no exception. While some might view marketing as simply crafting social media posts and eye-catching visuals, the truth is that there are many other aspects to marketing, and all of them are crucial for your brand to succeed. Unlocking Revenue Growth Through Smart Marketing

Beyond Bookings: How Hotel Marketing Drives Revenue Beyond the Reservation2026-01-21T12:02:22+01:00

Hotel Marketing Checklist and Tips for Pre-Opening Success

2025-11-12T11:29:20+01:00

Question for Our Hotel Marketing Expert Panel To ensure a successful launch, what key actions should be on a hotel’s marketing checklist in the months leading up to a new opening? (Question proposed by Kamila Zawadzka.) Our Marketing Expert Panel Kamila Zawadzka - Marketing Lead, The Orange Studio Michael J. Goldrich - Founder

Hotel Marketing Checklist and Tips for Pre-Opening Success2025-11-12T11:29:20+01:00
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