Loading...

Hotel & Hospitality Tips

Home/Hotel & Hospitality Tips

4 New OTA Trends That Hotel Properties Need to Know About

2022-09-19T18:07:56+02:00

Online travel agencies (OTAs) have become a pivotal part of the hospitality industry, impacting the way properties market online and travelers do their research. It’s predicted that, on average, travelers make 25 website visits before booking. Therefore, properties need to boost visibility across the internet on OTAs, metasearch sites, social media, and their direct website to draw in as many

4 New OTA Trends That Hotel Properties Need to Know About2022-09-19T18:07:56+02:00

Hotel Operations Success: Save Time & Money with Housekeeping SOPs

2022-09-19T18:24:28+02:00

Housekeeping SOPs ⁠(standard operating procedures⁠) and digital checklists are not there to help managers guarantee consistency, accuracy, and quality. Their value lies in saving you time and money by ensuring your housekeeping team is full of hardworking, detail-oriented members. Learn how to unlock the true potential of housekeeping SOPs and download the essential checklists to launch your hotel to success.

Hotel Operations Success: Save Time & Money with Housekeeping SOPs2022-09-19T18:24:28+02:00

10 Tips in Building a Business Case for an RMS

2022-09-19T18:38:07+02:00

When you're trying to get your team on board to purchase a revenue management system (RMS), there are a few key things you'll need to keep in mind. Of course, you already know the benefits of utilizing an RMS. Your company will earn more revenue, become more efficient, free up time, and make better-informed decisions. You're already on board. Now

10 Tips in Building a Business Case for an RMS2022-09-19T18:38:07+02:00

Hotel Events: The Best 10 International Events to Inspire Hoteliers

2022-09-19T20:19:48+02:00

Hotel events are a chance for hoteliers to network, learn, and get inspired. It's easy to fall into a routine as a hotelier and become stagnant. Hospitality conferences, expos and conventions allow you to discuss the challenges and lessons of recent years, picking up valuable information and fresh ideas. Here are 10 of the biggest and best hotel industry events

Hotel Events: The Best 10 International Events to Inspire Hoteliers2022-09-19T20:19:48+02:00

7 Smart Ways to Generate Non-room Revenue & Encourage Loyalty

2022-09-06T15:51:27+02:00

Generating revenue and nurturing loyalty is about finding new ways to connect with your guests. This means looking beyond room rates to get people excited about your property’s amenities, dining, and other ancillary programs. To help get you started, our checklist below covers a variety of tactics designed to keep guests coming back again and again – even if they

7 Smart Ways to Generate Non-room Revenue & Encourage Loyalty2022-09-06T15:51:27+02:00

Boost Hotel Revenue by Understanding Post-Covid Guest Booking Behavior

2022-09-06T15:51:38+02:00

The most challenging period the global hospitality industry has faced to date is finally over in most regions. Lockdowns and travel restrictions are largely a thing of the past, and people are comfortable traveling again. But guest booking behavior has shifted. In this article, you’ll learn about 4 data-driven insights that help you to boost your hotel revenue. Times are

Boost Hotel Revenue by Understanding Post-Covid Guest Booking Behavior2022-09-06T15:51:38+02:00

What to Include in Your Hotel’s Brand Guidelines?

2022-09-06T15:51:46+02:00

When potential guests interact with your hotel's brand for the first time, they develop an impression within seven seconds or less. Your brand identity is the personality that defines your hotel in your guest's eyes. This includes your visual design, unique selling point, brand values, value propositions, and how your brand interacts with customers. Crafting a solid brand identity builds

What to Include in Your Hotel’s Brand Guidelines?2022-09-06T15:51:46+02:00

Different Types of Hotel Guests and Tips on How to Appeal to Them

2022-09-06T13:45:41+02:00

Hotel guests have different circumstances and priorities, so hotels need to understand that there is no ‘one size fits all’ solution to attracting them. In this article, we will break down the main types of guests, provide tips for appealing to each guest type, and offer more general advice for exceeding customer expectations during their stay. Quick Menu What is

Different Types of Hotel Guests and Tips on How to Appeal to Them2022-09-06T13:45:41+02:00

Upselling’s Role in Hotel Net Operating Income (NOI) Growth

2022-08-22T10:41:22+02:00

The hotel business is unique in many ways, as exemplified by the unique KPIs we use, from revenue per available room (RevPAR), to average daily rate (ADR), occupancy, and everything in between. We can thank the advent of yield and revenue management that came to our industry in the 1980s for much of these metrics. But another metric that more

Upselling’s Role in Hotel Net Operating Income (NOI) Growth2022-08-22T10:41:22+02:00

Role of a Revenue Manager is Shifting Thanks to Automation

2022-09-16T20:55:55+02:00

Like much of our world today, the hospitality industry is constantly changing and evolving beyond what revenue managers and leaders of the past could have imagined. During unprecedented change, automation and new technology have become essential to successfully navigating the post-COVID hospitality landscape. Revenue Managers Becoming Strategists But with any change, comes reservation and distrust. As the industry continues to

Role of a Revenue Manager is Shifting Thanks to Automation2022-09-16T20:55:55+02:00

Discover Why These Hotels Enjoy a 15%-40% Higher Revenue Than 2019!

2022-07-18T10:37:02+02:00

When you review your hotel's mid-year numbers, what do you see? Are your occupancy rates up? Is revenue up? Is your hotel enjoying a revenue boost from 2019? A sample of over 400 revenue-managed hotels found they're on track to close 2022 with a 15%-40% revenue boost from 2019. A Decrease in RevPar for European Hotels A review of May

Discover Why These Hotels Enjoy a 15%-40% Higher Revenue Than 2019!2022-07-18T10:37:02+02:00

7 Hotel Marketing Techniques to Boost Direct Bookings in 2022

2022-07-18T10:37:16+02:00

Digital marketing is essential if you want to drive bookings and especially if you're after more direct business for your hotel. But with the countless available tools and strategies, it can be hard to decide which ones to implement. The following article highlights seven hotel marketing techniques to concentrate on to make your direct booking soar. 1. Optimise Your Website

7 Hotel Marketing Techniques to Boost Direct Bookings in 20222022-07-18T10:37:16+02:00

How to Solve Staffing Shortages in the Hospitality Industry with Technology

2022-07-18T10:37:58+02:00

Staffing shortages within the hospitality industry can have a negative impact on the quality of a business, and the experience that customers or guests receive. However, the consequences of staffing issues can be greatly reduced through intelligent investment in technology. In this article, you can find out more about the various ways that technology can be deployed to solve staffing

How to Solve Staffing Shortages in the Hospitality Industry with Technology2022-07-18T10:37:58+02:00

Open Pricing: Why Is It the Next Hotel Revenue Management Strategy

2022-07-18T10:38:11+02:00

Open pricing is an increasingly important strategy for increasing hotel revenue. It allows hotels to target a range of customers across different budgets, maximising revenue and raising levels of occupation all year round. With open pricing, rates and services can be pitched at the optimal level to ensure maximum uptake without compromising quality. In this article, you'll learn how this

Open Pricing: Why Is It the Next Hotel Revenue Management Strategy2022-07-18T10:38:11+02:00

Tips to Take Advantage of Changing Booking Behavior Before Your Competition

2022-07-18T10:38:44+02:00

While the Omicron variant slowed market recovery in 2021, STR's data reveals a strong positive trend for the hospitality industry for 2022 and beyond. In this article, you'll learn how to stay ahead of the competition by understanding the three data pillars of a forward-looking revenue strategy. Global Occupancy Increased It shows that the net propensity to travel has increased

Tips to Take Advantage of Changing Booking Behavior Before Your Competition2022-07-18T10:38:44+02:00

Hotel Owners: Understanding the Role of a Hotel Owner

2022-08-12T16:26:43+02:00

Hotel owners have an important role to play, as they are ultimately responsible for the business and for ensuring the right employees are working in the right areas. In this article, you will be able to learn all about the role of a hotel owner, find out about hotel management companies, and explore different hotel management structures. Quick Menu What

Hotel Owners: Understanding the Role of a Hotel Owner2022-08-12T16:26:43+02:00

Night Auditor: Learn About the Job Role & Responsibilities

2022-09-08T20:40:53+02:00

A night auditor's role is to help guests during the night hours and to balance the day's accounts. Guests arriving at night may be checked in by the night auditor, who will also take reservations and see any requests that might arise. The night auditor's duties involve processing the hotel's invoices, reconciling accounts, and processing staff pay cheques. Quick Menu

Night Auditor: Learn About the Job Role & Responsibilities2022-09-08T20:40:53+02:00

5-Star Hotel: Overview and Features of Five-Star Hotels

2022-08-08T20:29:45+02:00

5-star hotels are establishments tailored to a very discerning guest. To obtain a five-star designation, a hotel needs to offer not just lavish accommodation but a large number of different amenities -- gyms, spas, gourmet restaurants, and more. Five-star hotels also provide a very high standard of service, personalised to each guest's specific needs. In this article, you'll learn what

5-Star Hotel: Overview and Features of Five-Star Hotels2022-08-08T20:29:45+02:00