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Hotel & Hospitality Tips

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Hotel Robots: An Overview of Different Robots Used in Hotels

2020-07-29T17:14:01+02:00

Hotel robots represent some of the most effective forms of hospitality technology, and their presence will help the ensure superior levels of guest satisfaction. As a growing number of properties are employing these autonomous "smart" services, it only stands to reason that we examine these robots in greater detail. Benefits can your property expect to enjoy? Quick menu: What are

Hotel Robots: An Overview of Different Robots Used in Hotels2020-07-29T17:14:01+02:00

Why is Rate Parity Vital for Hotels? & Tips to Win the Parity Game

2020-07-29T18:38:53+02:00

Hotels want the best price for their room. Therefore, the same price is set throughout all digital distribution channels.  But what if a distribution channel uses lower prices? In this article, you can learn about rate parity and how hotels can prevent distribution channels from undercutting the direct price. What is Rate Parity? In simple words, rate parity is a

Why is Rate Parity Vital for Hotels? & Tips to Win the Parity Game2020-07-29T18:38:53+02:00

Tips to Boost Your Hotels Upsell Conversion With Powerful Visuals

2020-07-28T14:27:56+02:00

Images can prompt strong emotions and move people to take action. Since you probably know this already, you use beautiful photos on your website to convince site visitors to make a reservation. But have you ever thought of applying this to pre-arrival upselling and cross-selling to increase your conversions? Read on to learn how you can leverage the power of

Tips to Boost Your Hotels Upsell Conversion With Powerful Visuals2020-07-28T14:27:56+02:00

4 WhatsApp Tips for Hotels to Improve Guest Satisfaction

2020-07-22T14:24:19+02:00

WhatsApp is one of the world's most popular mobile apps, and the single most popular mobile messaging platform in 128 countries, according to Market Intelligence Insights. Given the fact that hotel guests are rarely far from their smartphones, it is understandable that many want the option to communicate with hotel staff via WhatsApp. Meanwhile, the rise of hotel chatbot technology

4 WhatsApp Tips for Hotels to Improve Guest Satisfaction2020-07-22T14:24:19+02:00

Let’s Get Digital: Creating a Smart Guest Journey for Your Hotel

2020-07-21T16:12:34+02:00

Coronavirus threw a lot of well-established routines and best practices overboard without warning. Within only a few months, almost every aspect of hotel operations had to be re-examined and updated in ways nobody would have predicted at the start of 2020. To help you navigate this transition, this article sums up actionable tips on how you can adapt your guest

Let’s Get Digital: Creating a Smart Guest Journey for Your Hotel2020-07-21T16:12:34+02:00

20 Hotel Website Mistakes To Fix To Avoid a Low Conversion Rate

2020-07-07T14:46:09+02:00

The hospitality industry has strong competition and the rivalry for guests is going to be even more fierce these days. Hotels compete online for guests not only with other hotels but with other players, such as OTAs and Search Engines Hotel Markets. Therefore, hotels should ensure that their website attracts customers. In this article, you’ll find the 20 most common

20 Hotel Website Mistakes To Fix To Avoid a Low Conversion Rate2020-07-07T14:46:09+02:00

Tips for Hotels to Optimize Their Contactless Guest Journey

2020-06-30T19:13:21+02:00

Due to Covid-19, social distancing has advanced the prominence of contactless payments and with it the delivery of digital services. Consumer behavior highlights the growing acceptance and expectation of contactless services, requiring all businesses to adapt to existence. As the hotel industry prepares for the return of travelers, the industry must recognize the new consumer touchpoints to digitalize processes to

Tips for Hotels to Optimize Their Contactless Guest Journey2020-06-30T19:13:21+02:00

Hospitality Industry: The No. 1 Hospitality Information Guide!

2020-06-20T13:24:48+02:00

The hospitality industry is generally recognised as a section of the wider service industry, with a focus on leisure, rather than more basic needs. In this article, you will learn more about the nature of the hospitality industry, the various sectors contained within it, and its connections to the hotel industry and travel industry. Quick menu: What is the Hospitality

Hospitality Industry: The No. 1 Hospitality Information Guide!2020-06-20T13:24:48+02:00

Tips for Choosing a Revenue Management System for Your Hotel

2020-06-20T13:21:17+02:00

Revenue management systems (RMS) are a new way of working for the vast majority of hotels – in fact, for most, this kind of software was not even an option before. But times are changing. Property management systems (PMS) are becoming more user friendly, and such systems can help you to simplify your life, save you time and result in

Tips for Choosing a Revenue Management System for Your Hotel2020-06-20T13:21:17+02:00

How to Use Guest Messaging to Improve the Digital Experience?

2020-06-20T13:21:48+02:00

Nowadays, guests are demanding smoother, easier, faster experiences. How a user (customer, partner or employee) interacts with an organization via digital technologies, is what we refer to as digital experience. To manage the digital experience of users, companies need to make sure the interaction with customers at every touchpoint is seamless. The smartest companies are already moving toward digital experience

How to Use Guest Messaging to Improve the Digital Experience?2020-06-20T13:21:48+02:00
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