In the fast-paced world of hospitality, hoteliers often find themselves juggling multiple responsibilities. One way to streamline marketing efforts and improve overall efficiency is by automating some of your touchpoints with guests. The good news is that this is not difficult to do. By setting up intelligent triggers that automate specific actions, hotel managers, front desk, or marketing teams can
Data fuels the commercial operation of a property and empowers hotel Revenue Managers to make informed decisions, outpace rivals, and ultimately boost profits. When discussing data, there's no resource more crucial than your Property Management System (PMS). How to Master Revenue Management with PMS Data: The 3 Strategies Your PMS is the core of your hotel's daily operations, monitoring everything
Hotel Management Software Solutions Hotel management software solutions are specialized tools designed to streamline operations in the hospitality industry. These solutions are crucial as they manage various aspects like reservations, room assignments, billing, and customer data. They enhance operational efficiency, improve guest experiences, and provide valuable insights for better decision-making in hotel management. Key Takeaways Property Management System (PMS): Centralizes
Property Management System A Property Management System (PMS) is a software application used in the hospitality industry to manage daily operations such as room bookings, check-ins/check-outs, billing, and staff management. It's important because it streamlines administrative tasks, improves overall efficiency, enhances guest experience, and provides valuable insights for better decision-making in hotel management. Key Takeaways Centralized Operations Management: A Property
Hotel Distribution Channel Manager A hotel distribution channel manager is a vital tool for hotels to manage and distribute their room inventory across various online booking platforms efficiently. It synchronizes data like rates and availability, reducing overbookings and discrepancies. This system is crucial for maximizing online visibility and revenue, making it an essential component in modern hotel management. Key Takeaways
In this article, we interview Tiago Araújo, the CEO & Co-founder of HiJiffy. Araújo launched HiJiffy in 2016 to enhance hotel guest communication. Today, HiJiffy leverages AI-driven technologies for direct bookings, new revenue streams, personalized communication with guests, and more. Can you tell us a bit about yourself? Absolutely. My educational journey began
Restaurant Management Systems Restaurant management systems are comprehensive software tools designed to streamline operations in the restaurant industry. They include order management, inventory tracking, staff scheduling, and customer relationship management. These systems are crucial for improving efficiency, enhancing customer service, and providing data-driven insights for business decision-making, thereby playing a key role in the successful operation of modern restaurants. Key
Revenue Management System (RMS) A Revenue Management System (RMS) is a software solution hotels and other businesses use to optimize their financial performance. It analyzes data to forecast demand, adjust pricing strategies, and maximize revenue. RMS is important because it aids in making informed decisions, enhances efficiency, and responds dynamically to market changes, thus increasing profitability in a competitive landscape.
In this article, we interview Matthijs Welle of Mews. Matthijs is revolutionizing property management and hotelier experiences with high-tech solutions. Mews provides hoteliers with powerful, cutting-edge functionality that will allow them to focus on the guest experience rather than tedious administration. Can you tell us a bit about yourself? Although I've been CEO
Food Ordering System A food ordering system is a digital platform enabling customers to order meals online from restaurants. It is important because it streamlines the ordering process, increases restaurant efficiency, and enhances customer convenience. By providing a seamless interface, it supports business growth and meets the rising demand for quick and easy access to various foods. Key Takeaways Simplifying
Online Food Ordering System An online food ordering system is a digital application that allows customers to order food from restaurants via the internet. It's important as it provides convenience, expands customer reach for restaurants, increases efficiency, and enhances customer satisfaction by simplifying the ordering process and providing a range of options at their fingertips. Key Takeaways Ability to Create
Revenue management systems (RMS) are a new way of working for the vast majority of hotels – in fact, for most, this kind of software was not even an option before. But times are changing. Property management systems (PMS) are becoming more user-friendly, and such systems can help you simplify your life, save you time, and result in more revenue.
Question for Our Hotel Marketing Expert Panel What Practices Make a Hotel Booking Process Effective? (Question by Thomas Dieben) Our Marketing Expert Panel Thomas Dieben - Founder, Becurious Tamie Matthews - Revenue, Sales & Marketing Consultant, RevenYou Jacopo Focaroli - CEO & Founder, The Host Kaylie Holley - Hospitality and Tourism Marketing Professional
As a hotel marketer, you know that managing multiple communication channels to reach out to potential guests can be an overwhelming task. With the ever-evolving digital landscape, it's becoming increasingly difficult to keep up with the latest trends and ensure consistent brand messaging across all channels. To make matters worse, gathering insights from guest data is often time-consuming, and manual
Question for Our Revenue Management Expert Panel: What advice would you offer to hotels choosing their tech-stack? For example, best practices, features, potential pitfalls, and how to "future-proof". Our Revenue Management Expert Panel Dermot Herlihy - Commercial Director, DUKES LONDON Mariska van Heemskerk - Owner, Revenue Management Works Diego Fernández Pérez De Ponga -
Question for Our Hotel Marketing Expert Panel What would you tell hotel personnel choosing a tech stack? Our Marketing Expert Panel Peter Ricci - Clinical Professor and Director of Hospitality & Tourism Management Program at Florida Atlantic University (FAU) Max Starkov - Adjunct Professor Hospitality Technology, New York University Kaylie Holley - Hospitality
Hotel Front Desk Software Hotel front desk software is a digital platform that streamlines the management of guest check-ins, check-outs, reservations, and communication. It is crucial for improving operational efficiency, enhancing guest satisfaction, and reducing wait times. This software is vital for maintaining organized records and delivering personalized guest services in the hospitality industry. Key Takeaways Increase Efficiency: Streamlines operations
Hotel Automation Hotel automation involves integrating technology to streamline operations and enhance guest experiences. It's crucial as it improves efficiency, reduces costs, and personalizes guest services. Automation in hotels leads to increased satisfaction and operational excellence and allows staff to focus on hospitality rather than routine tasks, significantly boosting the hotel's profitability and reputation. Key Takeaways Robotic Concierge: Enhances guest