WhatsApp is one of the world's most popular mobile apps, and the single most popular mobile messaging platform in 128 countries, according to Market Intelligence Insights. Given the fact that hotel guests are rarely far from their smartphones, it is understandable that many want the option to communicate with hotel staff via WhatsApp. Meanwhile, the rise of hotel chatbot technology
Revenue management systems (RMS) are a new way of working for the vast majority of hotels – in fact, for most, this kind of software was not even an option before. But times are changing. Property management systems (PMS) are becoming more user friendly, and such systems can help you to simplify your life, save you time and result in
In recent years, mobile check-in apps for hotels gained in popularity, due to the efficiency for guests and hotels. Since the whole check-in process is contactless and therefore more hygienic, it got an extra boost since the corona pandemic. Not only do these methods cater to the needs of tech-savvy customers, but they are able to enhance the brand reputation
For those in the hotel industry, online reviews are extremely important, as they help to shape your wider reputation. It is precisely for this reason that many hotel owners and marketing leaders are coming to appreciate the benefits of hotel reputation management software. In this article, you will find out more about how these solutions can help. Quick menu: What
Simply put, if you want your property to be found on the internet, having a good online presence is critical. A large proportion of business and leisure travel is now researched and booked online, and thus hotel owners can no longer ignore the need for an integrated online booking engine. 7 Reasons Why is an Integrated Online Booking System is
Hotels often prioritise direct bookings, because they tend to result in wider profit margins and greater overall control. Therefore, many hotel owners are keen to explore new ways to encourage guests to book directly and chatbots are emerging as one of the best options. In this article, you will find out how a chatbot can increase your direct bookings. The
Hotel management software is increasingly important for those in the hotel industry, offering more efficient, cost-effective ways to take care of many tasks and operations. In this article, you will learn about the various hotel management software solutions that are available, as well as the key benefits hotel software can actually provide. What is Hotel Management Software? Put simply, hotel
Revenue management is an important concept for those in the hotel industry, and a revenue management system (RMS system) can go a long way towards ensuring you are making informed decisions, based on evidence and data. In this article, you will find out more about RMS software, and the most important features to look out for. What is Revenue Management?
Property management software, or PMS software, is widely utilised within the hospitality industry, helping owners to manage many of their daily operations from a single location. However, it is also important for your PMS system to offer integration with other software solutions, which may be more specialised. In this article, you will find out more about the most important integration
Hotel software helps hotels streamline their processes resulting in increasing revenue, cost reductions and improved guest experiences. But which hotel software solutions does a hotel need? In this article, you will learn about the most useful hotel management software systems that will help ease your day-to-day operations. What is Hotel Software? Hotel software allows hotel owners or managers to streamline