How to Write a Hotel Welcome Letter for Guests + 8 Free Templates
A hotel welcome letter is a message that guests receive upon arrival at the property. The letter may be placed in the room before the guest's arrival, sent to their room after arrival, or delivered via email or SMS. Creating a high-quality hotel welcome letter is important, because it sets the tone for the stay and allows your hotel to demonstrate a commitment to great service. The best welcome letters also provide useful information to help guests. In this article, you will learn how to write a great hotel welcome letter, complete with eight free templates. Table of Content: What
In-stay Upselling: Why You Should Use It and How to Maximize Deals
In addition to pre-stay upselling, in-stay upselling allows hoteliers to unlock another dimension that leads to enhanced revenue and guest satisfaction. In-stay upselling reminds guests of services they might have missed when booking their room and allows them to book these deals throughout their stay. What Are the Benefits of In-stay Upselling? Below you will find 3 benefits of in-stay upselling. 1. Make The Most Out of Your Hotel's Upselling Potential The reality is that
Have Lodging Businesses Outgrown The Original PMS Concept?
The property management system (PMS) is the most important part of a lodging business’s technology stack – no matter the property type or size. A PMS is used on a daily basis across teams to streamline operations and manage data. But are lodging businesses starting to outgrow the PMS? The Original PMS Has Been Slow to Evolve The hotel PMS was initially designed to include core functionality for managing workflows for front and back-office operations.
Voice Search: How the Hospitality Industry Can Benefit From It!
The increased use of voice search in the hospitality industry has been one of the major technology trends in recent times. Yet, reliable voice search is still relatively new, and many hotels and restaurants have started recognizing its potential. In this article, you will learn more about voice search and
Space Industry: The No. 1 Guide into Space!
The space industry is a diverse and growing industry, encompassing not only the various manufacturing and service roles within the space economy but also the emerging field of space tourism. In this article, you will learn about what the space industry encompasses, its history, and the main organizations to be
Hotel Course: A List of Courses & Hotel Educators
The hotel industry has various jobs on offer, from reception and housekeeping positions right the way up to senior management roles. Some of the jobs within a hotel require very specific skills and knowledge, and a hotel course can help with this. Read on to learn all about the various