Hotel News2020-01-29T16:12:03+01:00

Differences Between a Hotel and a Motel Clearly Explained

Differences between a hotel and a motel are typically seen within the spheres of target demographics, their provided services, and overall design. However, you'll also see considerable variation in these categories, ranging from utilitarian overnight services to luxury accommodation. These distinctions help to inform travelers and guide management or expansions. In this article, you'll discover their fundamental differences and characteristics, along with the business strategies that leverage their unique qualities. Table of Contents: Understanding Hotels and Motels Why Understanding Hotel and Motel Differences Matters Key Differences in Hotel and Motel Operations Location and Design Features Service Levels and Amenities Target

From Zero to Hero: 4 Ways a Hotel CRM Can Level up Your Marketing Efforts

As a hotel marketer, you know that managing multiple communication channels to reach out to potential guests can be an overwhelming task. With the ever-evolving digital landscape, it's becoming increasingly difficult to keep up with the latest trends and ensure consistent brand messaging across all channels. To make matters worse, gathering insights from guest data is often time-consuming, and manual processes are prone to errors. What Is Customer Relationship Management Software for the Hospitality Industry?

Unleashing AI and ChatGPT’s Potential in Your Hotel

Everywhere you turn – whether it's the news, social media, or industry publications – the buzz surrounding AI and ChatGPT is inescapable. And for good reason. These two innovations are game changers, already making significant waves in the hotel and travel industry. They're revolutionizing everything from guest communication to marketing and revenue management. In this article, we'll delve into the profound impact of AI and ChatGPT on the hospitality sector and explore how you can

Will the Appetite for Upselling Opportunities Continue Post-Pandemic?

Question for Our Revenue Management Expert Panel: With rising trends of staycations & workcations, is there a greater appetite amongst guests for upselling (e.g., room upgrades) post-pandemic to maintain physical distancing or to “treat” themselves? Our Revenue Management Expert Panel Patrick Wimble -

Optimising Extended-Stay Hotel Revenue

Pricing of extended-stay hotels and serviced apartments, also known as ‘aparthotels,’ has traditionally been a challenge for revenue managers as rates can vary drastically depending on the length of stay a guest seeks. However, it is vital that hotel groups enhance their approach to pricing for this sector, given the

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