Guest Experience Trends Shaping 2025 and Beyond
The hospitality industry made a remarkable recovery in 2024, contributing a record-high $11.1 trillion to global GDP. But beyond financial success, what is truly driving this transformation? Guest expectations are evolving, and AI-driven insights, along with online reputation management, are reshaping the industry. Understanding these trends is crucial for hoteliers aiming to stay ahead in 2025 and beyond. 8 Guest Experience Trends Shaping 2025 and Beyond Here are eight guest experience trends that will shape
Why River Cruises Are the Next Frontier in Sustainable Luxury Travel
River cruises represent the next frontier in sustainable luxury travel. These ships glide quietly along scenic waterways, offering intimate experiences without the carbon footprint of mega‑liners. Their smaller size means lower energy use and emissions, while hybrid engines and solar panels ensure quieter, cleaner journeys. A Natural Fit for Sustainability River cruises are commonly smaller than ocean liners. They carry fewer guests. Engines are less powerful. That means lower energy use and emissions than big
Hotel Websites Where Hoteliers Can Sell Packages (Including Examples)
Hotel rooms don't sell themselves. Hoteliers need to embrace a wide range of tactics to ensure optimum occupancy. Package deals are a great way to entice guests to book at your hotel. Advertising packages online is a good idea to ensure that your package deals get the best visibility. Here are some of the top websites where you can market your hotel packages. Table of Contents: What Is the Hotel Industry? What Is a Hotel
6 Tips on How You Can Break Into The Travel Industry
How can you break into the travel industry? If you have decided that this is an industry that you are interested in getting into, then you’ve got a few different ways in. We understand that you might have come up with your own ideas already, and that’s absolutely fine. This article is geared towards those who need a little bit of help with getting into the travel industry! There are a lot of different ways
Why Hoteliers Trust AI-Powered Pricing Over Guesswork
Are your room rates helping your hotel grow, or quietly holding it back? Pricing decisions directly affect occupancy, revenue, and competitiveness, yet today's hotel market moves too fast for guesswork. Demand shifts suddenly due to events, weather, and changing traveler behavior, making manual pricing increasingly risky. This is why more hoteliers are turning to AI-powered revenue management systems. These tools analyze real-time data, predict demand, and adjust prices continuously. In this article, you'll learn why AI-driven pricing outperforms traditional methods and how modern hotels use it to stay profitable. The Core Pricing Challenge Hotels Face Today Are your room rates
8 Beautiful Destinations in Antarctica for a Wildlife Holiday
Antarctica feels like another planet, yet it is closer to your travel dreams than you think. Vast ice fields, blue glaciers, and extraordinary wildlife make every moment feel rare and rewarding. Whether you are a photographer, birder, or first-time polar explorer, you will find unforgettable encounters on sea and shore. With careful planning and the right operator, you can cruise among icebergs, step onto remote beaches, and watch penguins, seals, and whales in their element.
Is Room Standardisation Helping or Harming Hotel Profitability?
Question for Our Revenue Management Expert Panel: Is standardising room categories boosting bookings but diluting hotel individuality, or limiting a property’s ability to stand out and stay profitable? (Question by Nikolas Hall) Our Revenue Management Expert Panel Massimiliano Terzulli - Revenue Management Consultant, Franco Grasso Revenue Team Tamie Matthews - Revenue, Sales & Marketing Consultant, RevenYou Pablo Torres - Hotel Consultant Mariska van Heemskerk - Owner, Revenue
Food and Beverage Analytics Driving Hotel Profitability Growth
In lifestyle and full-service hotels, Food and Beverage (F&B) can generate 40–50% of total revenue. Sustaining profitability means attracting and retaining high-value guests, boosting in-house spending, ensuring satisfaction, and controlling costs. Yet data silos make this difficult, with PMS, POS, and finance systems often disconnected. While hotels focus on room
AI in Hospitality: New Trends in Booking Behavior and Distribution
What did you think when ChatGPT first came out? Maybe you were in the “nice, but useless gadget” camp. Or did you immediately see it as a powerful tool that will shake up our industry? The latter has proven true. Artificial intelligence (AI) tools have only been available for a
How to Optimize Your Hotel Email Database: Quality Over Quantity
Email marketing is one of the most powerful tools hotels can use to stay connected with guests and drive bookings. But having a huge list of email addresses isn’t always a good thing. In this article, we’ll explore why quality matters more than quantity, how poor list hygiene can hurt