News2020-01-29T13:02:29+01:00




Hospitality Podcasts: 22 Great Podcasts for Hospitality Experts

Hospitality podcasts are a great way to keep your finger on the pulse of the industry. Podcasts are an ideal way to stay up to date with the latest industry news and explore relevant topics in depth. Because they're an audio medium, they easily fit into your busy day. In this article, you'll discover 23 excellent hospitality podcasts to enjoy. Table of Contents: What Is the Hospitality Industry? What Is a Hospitality Podcast? Why Is

Expedia Partner Central Login Tips For More Revenue

Your Expedia Partner Central login can be the gateway to boosting revenue on your hotel properties. Whether you're an independent owner with a single establishment or a chain of hotels, knowing how to use Expedia Partner Central effectively can dramatically improve your revenue by attracting more guests and encouraging purchases. In this article, you'll learn Expedia can work for you. Table of Contents: What Are Online Travel Agents? What Is Expedia? Expedia TAAP Tips Understanding

Why is a Chatbot not Enough for Your Hotel Anymore?

When chatbots first appeared, they soon became part of many industries, and hospitality was no exception. They became a great tool to help hotel staffs deal with their high workload and the repetitive questions they must reply to daily. To provide guests with quick and instant answers in a fast way, instead of leaving them waiting for 24 hours. And during a few years, that was enough to create a great guest experience. However, the

Maximizing Revenue for Extended Stay Accommodations: Challenges and Opportunities

Extended stay accommodations and serviced apartments represent a small but fast-growing portion of the European hospitality sector, with the market projected to grow (1) at CAGR of 12.3% from 2024 to 2030. The segment’s relatively rapid growth should come as no surprise as more travelers are booking trips that blend both work and play, major hotspots crack down on short-term rentals like AirBnb, and their relatively lean operating models fuel an influx of investment and development across Europe. Key Challenges for Effective Serviced Apartment Revenue Management When it comes to the marketing, operations, and revenue management of serviced apartment properties,

5 Revenue Management Tips for Beach, City, Mountain, or Countryside Hotels

As a hotelier, you know your hotel faces unique revenue management challenges. Your location, primary types of travelers, and the season of the year all play into profitable pricing strategies. This article addresses specific ways to improve your revenue and profitability, regardless of location or seasonality. Revenue Management Tips for Beach, City, Mountain, or Countryside Hotels Some of these tips are essential to savvy revenue management practices regardless of location or seasonality. For instance, the

5 Ways Technology Can Enhance the Guest Experience at Your Hotel

With 40% of Americans traveling more in 2024 (1), the hospitality industry has seen a significant surge in demand. This uptick in travel presents a golden opportunity for hotels to increase revenue — but to capitalize, they must differentiate themselves in a crowded market. In this article, you’ll learn how hotels can use technology to offer a better guest experience. From personalized offers to multi-channel communications, these strategies will help you create unforgettable stays, foster guest

Learn How Breakfast Service Can Be a Profit Center for Your Hotel

OTAs show "breakfast included" as a primary search filter for hotel guests. It's not surprising that guests want to maximize their time and energy by enjoying breakfast within the hotel. It's one less decision they need to make. In this article, you'll see how thinking of breakfast as a profit

4 Tips for a Smart Overbooking Approach

While data certainly supports the practice under the right circumstances, overbooking is a subject that can easily put hotel staff on edge without careful implementation. No one is thrilled by the prospect of needing to relocate or “walk” a guest to another property because a statistically likely cancellation never materialized.

Harnessing the Power of Generative AI in Guest Communications

The industry’s adoption of Artificial Intelligence (AI) keeps pushing the boundaries of personalization and efficiency of guest communications. The emergence of generative AI models, like ChatGPT, is yet another revolution in that area. While it enhances the already existing benefits of platforms and tools powered by conversational AI, it also

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