News2020-01-29T13:02:29+01:00




8 Ways to Improve Customer Experience in the Travel Industry

Hotels, airlines, car rental companies, and others in the travel industry prioritize the customer experience as one of the most effective competitive differentiators. Indeed, companies that deliver in this area are more likely to generate customer loyalty and build positive reputations. In this article, you will find eight of the most effective ways for those in the tourism industry to improve customer experience. Table of Contents: 8 Ways to Improve Your Customer Experience 1. Smart Rooms 2. Chatbots & Artificial Intelligence 3. Personalization Marketing 4. Virtual Reality 5. Augmented Reality 6. The Internet of Things 7. Robots More Related Articles

Discover Why These Hotels Enjoy a 15%-40% Higher Revenue Than 2019!

When you review your hotel's mid-year numbers, what do you see? Are your occupancy rates up? Is revenue up? Is your hotel enjoying a revenue boost from 2019? A sample of over 400 revenue-managed hotels found they're on track to close 2022 with a 15%-40% revenue boost from 2019. A Decrease in RevPar for European Hotels A review of May STR reports found hotels in many European capitals reported an occupancy rate between 85 and

Orion Span: Information About Orion Span Space Hotel

Orion Span is a space tourism company best known for its planned space hotel, the Aurora Space Station. It is one of several private companies aiming to provide commercial space travel in the near future. It has one of the most exciting propositions of all, offering the opportunity to enjoy

AI Chatbot: What Are the Advantages for the Travel Industry?

Those operating within the travel industry succeed or fail based on the experience they provide for customers. AI chatbots represent one of the most exciting new technologies that can help improve this experience. In this article, you will learn more about AI chatbot technology and how it can benefit travel

What is And Why Should Hotels Use a GDS System?

For hotel industry business leaders, a global distribution system (GDS) is one of the main distribution channels, allowing travel agents to sell hotel rooms to their clients on your behalf. This can potentially increase the total number of room bookings generated and improve financial results. Here, you will learn more

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