News2020-01-29T13:02:29+01:00




Hotel Front Office: Learn About Tasks, Responsibilities, Roles & More

Front office hotel staff are among the most important employees in any modern property, as they are guests' regular contact points. In this article, you will learn about the front office department, its definition, the key tasks and responsibilities, and how technology can help the department. Table of Contents: What is the Front Office Department in a Hotel? The Importance of the Front Office in a Hotel What Are the Duties of a Front Office

Tourism Marketing: Brand New Marketing Tips to Boost Your Results in 2025

Adopting the right tourism marketing strategies can be vital to maximizing revenue, building brand awareness, and managing your company's reputation. In this article, you will find the latest tourism marketing tips for 2025, which you can use to optimize results and achieve your business objectives. Table of Contents: What is Tourism Marketing? Why is Tourism Marketing Important? 18 Tourism Marketing Strategies to Boost Your Results 1. Prioritize Hygiene and Safety Via Marketing Communication 2. Embrace

Hotel Amenities: Meet and Exceed Your Hotel Guests’ Expectations

Hotel amenities are the additional items, services and offerings in a hotel, beyond the provision of a guest room. Some of the main examples of amenities in hotels include toiletries, internet access, and a complimentary breakfast. Amenities help to enhance the guest experience, providing comfort, entertainment, support and convenience. They also serve as a major competitive differentiator in the industry, allowing hotels to stand out from rival properties. In this article, you'll learn all about

Housekeeping Job Description: Key Duties and Skills Required

Housekeeping jobs are some of the most vital positions within any business in the hotel industry, but there is sometimes some confusion about what these jobs entail and the skills needed. In this article, you will be able to read a detailed housekeeping job description so that you understand the role itself and the qualities required for success. Table of Contents: The Hotel Industry: An Overview What is Hotel Housekeeping? Why is Hotel Housekeeping Important?

Important Restaurant Marketing Trends to Follow in 2025

Restaurant marketing is the main way that you will be able to reach new people, showcase your offerings, and attract more customers, but you will need to stay up-to-date with the latest restaurant marketing trends, too. This article teaches you about emerging marketing techniques and strategies in 2025 to remain fully competitive. Table of Contents: What is the Restaurant Industry? Why is it Important to Follow Restaurant Marketing Trends? 16 Popular Restaurant Marketing Trends of 2025 1. Guest Lifetime Value 2. Personalization 3. Google My Business 4. Playful Restaurant Experiences 5. Your Website & SEO 6. Email Marketing 7. Restaurant

Booking Insights: Level-up Your Data Game with Leadtime Analytics

Among the data and metrics available to you, Leadtime Analytics stands out as a powerful tool in Revenue Management and Marketing. When you understand at a detailed level the period between when a booking is made and the guests check in across all the different dimensions such as Segment, Channel, Country, Promotion, and more, you can develop more effective pricing strategies, improve forecasting accuracy and also the overall performance of the hotel. What is Leadtime

How to Write a Hotel Welcome Letter for Guests + 8 Free Templates

A hotel welcome letter is a message that guests receive upon arrival at the property. The letter may be placed in the room before the guest's arrival, sent to their room after arrival, or delivered via email or SMS. Creating a high-quality hotel welcome letter is important, because it sets the tone for the stay and allows your hotel to demonstrate a commitment to great service. The best welcome letters also provide useful information to

4 Ways Facial Recognition Can Be Used in the Travel Industry

Until recently, facial recognition technology was a concept most commonly associated with science fiction. However, the technology has now advanced to the point where it is mainstream, compatible with smartphones, and used by social media sites. The travel industry is another area where facial recognition is being introduced more frequently.

How Can Voice Control Benefit the Travel Industry?

Voice control is one of the most exciting technology trends that has emerged in recent years. Thanks to home hubs and smartphones, it has become a part of many consumers' everyday lives. For tourism companies, it is important to respond to this, embrace new approaches, and capitalize on the technology's

How Blockchain Technology is Transforming the Travel Industry

Over recent years, blockchain technology has generated significant excitement within many industries and fields. This is largely because it has the potential to dramatically change how information or data is stored and used, enhancing transparency and security while also improving transactions. Here, we take a more detailed look at the

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