Mews

Five AI Shifts Reshaping the Hotel Guest Journey

2026-02-09T12:21:36+01:00

Artificial intelligence is entering a new phase in hospitality, where its impact depends on how well it supports continuity across the guest experience. Travelers increasingly expect seamless interactions from discovery through departure, regardless of channel or touchpoint. As AI becomes embedded in how guests search, decide, and engage, hotels must think beyond isolated tools and toward connected systems that guide

Five AI Shifts Reshaping the Hotel Guest Journey2026-02-09T12:21:36+01:00

AI Agents Are Now Booking Hotel Rooms – Is Your Property Ready?

2026-01-20T13:28:38+01:00

AI is moving fast. Really fast. Every day seems to bring a new breakthrough: an image generator that goes viral, a smarter chatbot, a more powerful time-saving tool. Some innovations will fizzle out or quickly be supplanted. Others will fundamentally change how we live and work. And one of the latest to watch for revenue managers? OpenAI’s Operator. Operator has

AI Agents Are Now Booking Hotel Rooms – Is Your Property Ready?2026-01-20T13:28:38+01:00

Hospitality in 2026: How Tech is Powering the Future of Hotels

2026-01-20T13:30:29+01:00

For a long time, hotel technology was a means to an end. A simple efficiency tool that often caused more headaches than it intended to solve. Not anymore. A property management system (PMS) is no longer just the chunky digital filing cabinet in the back office. It is the engine driving real innovation and outstanding experiences across the entire hotel.

Hospitality in 2026: How Tech is Powering the Future of Hotels2026-01-20T13:30:29+01:00

7 Top Takeaways for Revenue Managers from the Unfold 2025 Event

2025-05-20T09:21:53+02:00

At Mews Unfold 2025, hoteliers from across the globe gathered to share insights, celebrate successes and shape the future of our industry. Among the many topics covered, one powerful idea pervaded almost every conversation: hospitality is no longer just about rooms – it’s about moments. It’s not just what you offer, but how you make people feel. 7 Top Takeaways

7 Top Takeaways for Revenue Managers from the Unfold 2025 Event2025-05-20T09:21:53+02:00

The Five Building Blocks of Hotel Revenue Maximization

2026-01-20T13:35:44+01:00

Revenue is the lifeblood of any hotel. The more effectively you generate, capture, and optimize it, the more successful your property will be. But too many revenue managers still rely on outdated revenue strategies, legacy metrics and clunky technology that hold them back. The result? Missed opportunities and money left on the table. Modern revenue management isn’t about following the

The Five Building Blocks of Hotel Revenue Maximization2026-01-20T13:35:44+01:00

4 Important Trends for Revenue Managers in 2025

2026-01-20T15:44:22+01:00

Hospitality is always changing. However, the current pace of change feels faster than ever, which throws up both challenges and opportunities for those within the industry. For revenue managers, the real question isn’t just about managing change – it’s about how to harness that change to drive profitability and long-term growth. 4 Trends for Revenue Managers in 2025 Revenue optimization

4 Important Trends for Revenue Managers in 20252026-01-20T15:44:22+01:00

The Metrics Every General Manager Should Track

2026-01-20T15:47:39+01:00

Starbucks used to track average transaction value as its flagship metric for success. If the number went up, it meant customers were spending more and business was good. Except, they knew it wasn’t that simple, and they were missing out on key insights into spending habits, loyalty, and long-term value. Tracking Metrics That Drive Success in Hospitality They embraced new

The Metrics Every General Manager Should Track2026-01-20T15:47:39+01:00

An Overview of Metrics Every Revenue Manager Should Track

2026-01-23T20:17:07+01:00

Navigating the complexities of hotel revenue management isn't easy. From demand forecasting and rate negotiations to inventory management and competitor analysis, there are plenty of challenges to keep revenue managers on their toes. But technology is changing the game. Today's revenue managers have powerful tools at their disposal that can help them streamline operations and focus on strategic optimization. The

An Overview of Metrics Every Revenue Manager Should Track2026-01-23T20:17:07+01:00

The Importance of Benchmarking in Hotel Management

2026-01-23T20:21:26+01:00

In the dynamic world of hotel management, every day is different. It can feel difficult to find the time to take stock of your property's performance, which can be a problem in such a competitive industry where staying ahead of the game is crucial. When navigating the industry's complexities, benchmarking is the unsung hero for hoteliers. Let's dive into the

The Importance of Benchmarking in Hotel Management2026-01-23T20:21:26+01:00

Embracing Hybrid Hospitality: A Blueprint for Boosting Hotel Revenue

2026-01-23T20:25:16+01:00

In the ever-evolving landscape of the hospitality industry, it can feel hard to stay ahead of the curve – or even in the middle of it. However, changing habits, attitudes, and trends sends a clear message: the status quo is no longer sufficient to meet the complex needs of modern guests. The solution? Embrace a flexible tech stack and adopt

Embracing Hybrid Hospitality: A Blueprint for Boosting Hotel Revenue2026-01-23T20:25:16+01:00

Interview with CEO Matthijs Welle of Mews

2023-12-06T19:23:56+01:00

In this article, we interview Matthijs Welle of Mews. Matthijs is revolutionizing property management and hotelier experiences with high-tech solutions. Mews provides hoteliers with powerful, cutting-edge functionality that will allow them to focus on the guest experience rather than tedious administration. Can you tell us a bit about yourself? Although I've been CEO

Interview with CEO Matthijs Welle of Mews2023-12-06T19:23:56+01:00

How AI Can Make a Difference to Hotels Today

2026-01-23T20:27:58+01:00

At first glance, AI and hospitality might not seem like the most natural fit. What makes hospitality unique is its human touch – the provision of experiences that are unique and special to the individual traveler. But AI doesn’t stop that. In fact, it can enhance it. Personalizing Stays and Streamlining Operations There are two ways in which AI enhances

How AI Can Make a Difference to Hotels Today2026-01-23T20:27:58+01:00

How the Right Hotel Data Can Transform Your Property

2026-01-23T20:29:47+01:00

Hospitality is awash with data. From pricing analysis to targeted marketing, from occupancy rates to guest engagement, every hotelier knows that metrics are important – but how do you sort the interesting from the invaluable? What to Do with the Hotel Data? The sheer amount of data can be daunting because it typically requires several platforms to access and interpret

How the Right Hotel Data Can Transform Your Property2026-01-23T20:29:47+01:00
Go to Top