Hotels often prioritise direct bookings, because they tend to result in wider profit margins and greater overall control. Therefore, many hotel owners are keen to explore new ways to encourage guests to book directly and chatbots are emerging as one of the best options. In this article, you will find out how a chatbot can increase your direct bookings. The
For those in the travel industry, one of the most important and powerful emerging technology trends, which needs to be understood and explored, is the Internet of Things, or IoT for short. It has the potential to fundamentally change how many tourism companies operate, improve their revenue management, and enhance the customer experience. In this article, you will learn more
Hotel management software is increasingly important for those in the hotel industry, offering more efficient, cost-effective ways to take care of many tasks and operations. In this article, you will learn about the various hotel management software solutions that are available, as well as the key benefits hotel software can actually provide. What is Hotel Management Software? Put simply, hotel
Revenue management is an important concept for those in the hotel industry, and a revenue management system (RMS system) can go a long way towards ensuring you are making informed decisions, based on evidence and data. In this article, you will find out more about RMS software, and the most important features to look out for. What is Revenue Management?
Property management software, or PMS software, is widely utilised within the hospitality industry, helping owners to manage many of their daily operations from a single location. However, it is also important for your PMS system to offer integration with other software solutions, which may be more specialised. In this article, you will find out more about the most important integration
Hotel software helps hotels streamline their processes resulting in increasing revenue, cost reductions and improved guest experiences. But which hotel software solutions does a hotel need? In this article, you will learn about the most useful hotel management software systems that will help ease your day-to-day operations. What is Hotel Software? Hotel software allows hotel owners or managers to streamline
A property management system, or PMS system for short, is an increasingly useful tool within modern hotels, assisting owners and other staff with various tasks. However, with more PMS software on the market than ever before, it is also essential to know which features are most important, so that you can make the right decision. What is a PMS System?
Virtual reality is experienced through sights and sounds in an artificial environment provided by a computer. The travel and tourism industry has started adopting this tool to enhance customer experience and maximise engagements. If you want to use this innovative tool to promote your travel business, take a look at this overview of virtual reality marketing (Also known as VR
Successful leaders in the hospitality management understand the importance of embracing new technology, especially when it has the capacity to improve the customer experience. One example of a technology trend that has seen increased adoption rates in recent times is voice control technology, and it can be of great benefit to hotel owners. In this post, you will learn more
Much like the properties themselves, hotel technology has advanced in leaps and bounds during recent years. Not only are "smart" systems entirely prevalent, but guests can expect to enjoy more interactive experiences than ever before. Let us briefly highlight eleven amazing hotel technology trends and what these might signify for the industry as a whole. Why is Hotel Technology Becoming