News2020-01-29T13:02:29+01:00




Are Revenue Managers the New Risk Managers?

Revenue managers have traditionally worked toward a fairly straightforward goal: maximize revenue. That meant pushing rates when demand was strong, filling rooms when it softened, and staying one step ahead of the competition. But in 2026, that playbook is becoming harder to rely on. From Revenue Growth to Profit Protection Pricing power is weakening as travelers grow more price-sensitive, while operating costs continue to climb. At the same time, demand is becoming less predictable, breaking

The Housekeeping Robots Driving Hospitality Industry Innovation

Housekeeping robots are machines capable of carrying out tasks typically associated with housekeeping departments, such as cleaning, tidying, and moving objects. These machines are used to reduce the workload of housekeeping staff and improve operational efficiency. In this article, you can learn more about housekeeping robots and explore examples of some of the most innovative robots in use right now. Table of Contents: Understanding Robotics in the Hospitality Industry What is a Housekeeping Robot in

AI Agents in the Travel Industry: Use Cases, ROI, and Strategy

AI agents in the travel industry are autonomous software systems that are able to work independently to achieve specific goals. They do not require human intervention and can make decisions and learn from outcomes over time. Within the travel industry, AI agents are useful as the industry currently faces key challenges that they can assist with. These agents can simplify booking processes, meet traveler demands for personalization, and optimize pricing. In this article, you'll learn

How Boutique Hotels Can Compete With Major Chains Using Niche Advertising

Big chain hotels might have big wallets, but boutique and independent hotels have agility and creativity. They have the freedom to easily pivot their marketing strategies, and they are able to build unique, more engaging stories that are harder to tell at scale. They focus on attracting a profitable segment of customers and are exceptionally good at wowing their guests. In this article, you'll learn how boutique hotels can use niche advertising, local value, and

Mountain Biking in Peru: Machu Picchu at Bike Pace

Mountain biking in Peru offers a slower, more physical way to understand the land around Machu Picchu. Instead of passing through the Sacred Valley by train, riders can move through high-altitude routes, rural villages, lagoons, Inca stone paths, and technical descents at their own pace. From easy e-bike rides near Cusco to demanding enduro trails in Lamay and Maras, the journey adds depth, movement and adventure before reaching Peru’s most famous archaeological site. Why Mountain Biking Offers a Different Way to Experience Machu Picchu The train to Machu Picchu crosses part of the Sacred Valley in a few hours. Through

How Digital Travel Authorizations Are Shaping Hotel Stays in 2026

Digital travel authorizations are changing the way you plan international trips. By understanding how these systems interact with hotel operations, you can streamline check-ins, enhance your stay, and reduce last-minute travel stress. This guide explains the impact on hotels and how you can use these insights to improve your experience. How Travel Authorizations Affect Hotel Operations Electronic travel authorizations have become a standard part of international travel. Hotels now encounter guests who arrive with digital

What Would Your Ideal Revenue Management AI Agent Do?

Question for Our Revenue Management Expert Panel If you could design just one AI Agent to support your revenue management projects and workflows, without any restrictions or limitations, what would it do and why? (Question by Michael J. Goldrich.) Our Revenue Management Expert Panel Ric van Holthe tot Echten - Founder & Managing Partner, Revenue Guru Massimiliano Terzulli - International Business Developer, Franco Grasso Revenue Team Dermot

How Personal Branding Can Help Drive Hotel Sales Revenue?

Question for Our Hotel Marketing Expert Panel Why is personal branding essential for hospitality sales professionals to build strong client relationships and drive B2B revenue? (Question by Cory Falter) Our Marketing Expert Panel Cory Falter - Partner, Lure Agency Pablo Torres -

Remote Work Tools For Hotel Teams: Improving Productivity Beyond The Office

Remote work is changing how hotel teams communicate, plan, and complete daily tasks. While hotels still depend on in-person service, many behind-the-scenes activities can now be managed from different locations, departments, or workstations. The right tools help staff share updates, track responsibilities, access documents, and stay connected without slowing operations

Revenue Beyond Rooms: A Guide to Maximize Total Guest Value

Hotel revenue management is no longer limited to pricing rooms and protecting RevPAR. Rising costs, changing guest behavior, and growing demand for experiences are pushing hotels to rethink where revenue comes from and how value is captured. Today, guests spend across multiple touchpoints, both on and off property, creating new

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