4 Expert Tips to Select the Right Chatbot for Your Hotel
From a look and feel-perspective, all chatbots look similar. However, some will deliver excellent service to your guests; others will generate frustration. If you want to make the right choice for your hotel or group, look for these essential decision criteria. This article provides four tips to help you choose the right chatbot to achieve your hotel(s) strategic goals. 4 Tips to Select a Chatbot Below are tips that help you select the right chatbot
Hotel Channel Manager: No. 1 Guide to Hotel Channel Management!
Most hotels use a combination of different distribution channels in order to sell their hotel rooms. However, while a wider spread can assist you in optimising demand, it can also complicate managing these different channels. This is why investing in a hotel channel manager is important and in this article, you will learn more about the value of these software solutions, including what they do and what their main features are. Table of Contents: What
Hotel Success Story: How Upsell Expands Guest Satisfaction & Revenue
While hoteliers, in general, are becoming well-versed in the multiple benefits of digital upselling, it’s interesting to note how individual hotels find unique ways of using upselling to boost their business. In this article, Hotel Van der Valk explains what the benefit is of digital upselling and you can download the full performance report with all results. Digital Upselling Gives Guests More Freedom to Design Their Stay Whether their focus is on boosting ancillary revenue
Tips for Reconsidering Your OTA & Direct Booking Strategy in 2021
When engaging with online travel agencies (OTAs) in this era of uncertainty, hoteliers must properly understand the value and costs associated with all distribution channels. Any relationship weighted in favour of an OTA to the detriment of a hotel’s bottom line needs to be reviewed, and steps should be taken to maximise your direct bookings. Capture More Direct Bookings For many hoteliers, OTAs are an accepted distribution strategy due to their marketing power and high
Booking Insights: Level-up Your Data Game with Leadtime Analytics
Among the data and metrics available to you, Leadtime Analytics stands out as a powerful tool in Revenue Management and Marketing. When you understand at a detailed level the period between when a booking is made and the guests check in across all the different dimensions such as Segment, Channel, Country, Promotion, and more, you can develop more effective pricing strategies, improve forecasting accuracy and also the overall performance of the hotel. What is Leadtime Analytics Leadtime, or the booking window, is the number of days between when a guest makes a reservation and their arrival date at the hotel.
The Development of Revenue Management in the Hospitality Industry
In recent years, the hospitality industry has navigated unique challenges. As we forge ahead into 2023 and 2024, the landscape of revenue management within this sector is undergoing transformative changes. These changes, crucial for adapting to new market conditions, enhancing efficiency, and aligning with customer preferences, notably accelerate technological integration. Revenue Management Trends in the Hospitality Industry This article delves into the emerging trends in revenue management for the next two years, emphasizing the growing
18 Restaurant Trends You Must Know As a Restaurateur in 2025
Keeping pace with the latest restaurant trends is essential for effective management because it enables you to meet and exceed the expectations of your customers and your employees while ensuring you remain competitive and maximize revenue and profit margins. In this article, you can learn about some of the most vital technology, marketing, and food trends for 2025 that will impact the industry in the months and years to come. Table of Contents: What is
Travel Jobs: The Best Travel Industry Job Boards for Your Career
For anyone interested in finding the best travel jobs, industry job boards are often some of the best places to look. These platforms are used by various employers across the different travel sectors and allow you to identify ideal roles and apply for them online. In this article, you will
Hotel Business: Factors to Consider When Starting a Hotel Business
Starting a hotel business is an exciting prospect. You'll be entering the hotel industry, an economically and socially important sector offering various opportunities at all skill levels. Before you jump in, though, some essential factors must be considered. In this article, you'll learn everything you need to know as you
4 New OTA Trends That Hotel Properties Need to Know About
Online travel agencies (OTAs) have become a pivotal part of the hospitality industry, impacting the way properties market online and travelers do their research. It’s predicted that, on average, travelers make 25 website visits before booking. Therefore, properties need to boost visibility across the internet on OTAs, metasearch sites, social