Housekeeping Duties: 8 Main Responsibilities of a Room Attendant
Hotel housekeeping is a vital part of any hotel business's operation; therefore, knowing the housekeeping duties is essential. The housekeeping department ensures guests can enjoy a clean, sanitary, and aesthetically appealing space when they come to stay. In this article, you'll learn all about the functions and duties of the hotel housekeeping department, what jobs are part of housekeeping, and how you can run your housekeeping department more effectively. Table of Contents: What Is Hotel
Is the Metaverse the Future for the Hospitality Industry?
The Metaverse is regarded as the next step of the internet. Many have heard about the Metaverse, but you might think this is irrelevant to the hospitality industry and see it as a far-off fantasy that is not relatable to real life. In this article, opportunities for the hospitality industry in Metaverse are discussed, as well as what your hotel avatar can do for your hotel and the role of data in accommodating the Metaverse.
Travel Meaning: What You Need to Know About the Travel Industry
It is important that those working in the industry deeply understand travel as a concept. This means being equipped with a basic travel meaning or definition, as well as an understanding of the history of travel. In this article, you can obtain this information and access an overview of the different types of travel. Table of Contents: Travel Meaning: A Working Travel Definition A Brief History of the Travel Industry The Meaning of Different Travel
How can Hotels Best Manage Reputation and Net Promoter Scores?
Question for Our Hotel Marketing Expert Panel Good reviews are essential in the hospitality industry. What are your best practices for maintaining a great Net Promoter Score & successful reputation management? (Question proposed by Adele Gutman) Our Marketing Expert Panel Adele Gutman - Culture and Guest Experience Expert, Hospitality Reputation Marketing Podcast Susanne Williams - Performance and Revenue Director, Journey Hospitality Tamie Matthews - Revenue, Sales & Marketing
What is ARPA?
The average revenue per account, or ARPA, is a KPI used in the hotel industry for revenue management. The metric tells hotel owners the amount of revenue generated, on average, per customer account. As a result, it is a good indicator of business performance. The metric is sometimes known as average revenue per user. Table of Contents: What Does ARPA Stand for? Why ARPA Is Important for Hotel Profitability? How Do You Calculate ARPA? Essential ARPA Implementation Components 5 Strategic Benefits of Implementing ARPA 1. Enhanced Profit Visibility and Decision-Making 2. Optimized Pricing Strategies Beyond Basic Revenue 3. Improved Cost
The European Accessibility Act: What Hoteliers Need to Know
As the hospitality industry continues to evolve, it is crucial for hospitality businesses to stay ahead of the latest legislation impacting their operations. One critical law that all hoteliers should be aware of is the European Accessibility Act (EAA). The EAA is a landmark EU directive that establishes common accessibility requirements for a wide range of products and services. With full enforcement coming in 2025, now is the time for hoteliers to understand the EAA's
Interview with Founder Franco Grasso of Revenue Team by Franco Grasso
In this interview, we're speaking to Revenue Team by Franco Grasso's founder and CEO, Franco Grasso. Under Grasso's guidance, the company has grown into Europe's largest hotel revenue management consulting and outsourcing entity. His company assists hoteliers in maximizing revenue through optimized sales of hotel rooms while promoting efficiency and quality. Can you tell us a bit about yourself? I've always had a deep passion for tourism. I
13 Travel Business Opportunities: Become a Part of the Travel Industry!
A travel business can be described as any business that falls within the travel industry. This includes hotels, restaurants, aviation, travel agencies, and much more. In this article, you can explore some of the best travel business opportunities and learn how to begin a new career in the travel industry.
Interview with CEO & Co-Founder Adam Harris of Cloudbeds
In this article, we'll interview Adam Harris, the CEO and co-founder of Cloudbeds. Adam has vastly simplified the typically complicated world of OTAs, payments, reservations, and reporting so hoteliers can spend time on their most important job - taking care of their guests.
Tour Companies: 9 Benefits of Partnering for Hoteliers
Partnering with tour companies can have many advantages for hotel owners. It can increase occupancy rates, help connect you and your guests with local attractions, streamline hotel operations, and take the pressure off your busy marketing team. In this article, you'll discover the top eight benefits of partnering with tour