News2020-01-29T13:02:29+01:00




Hotel Check-in Timing and Process Explained

Hotel check-in timing refers to when guests can check into a room or check out after their stay. It's often best to consider it as a window where staff and guests can align their needs. The timing is important to guests because it can limit or control their schedule. At the same time, it's important to hoteliers as it allows for housekeeping, guest satisfaction, and overall management of a property. In this article, you'll learn about the various hidden depths of check-in times. This includes getting the most from it. Table of Contents: What is Hotel Check-in? What Time is

Onboarding for Different Revenue Management Team Levels

Question for Our Revenue Management Expert Panel: How Does the Onboarding Process of Revenue Management Teams Differ According to Level? Which Topics Should Be Emphasized for Each Level? (Question by Daniel Feitosa) Our Revenue Management Expert Panel Heiko Rieder - Vice President Business Development, Hirmer Hospitality and Travel Charme Hotels Alenka McMahon - Managing Director, HOTEL REVENUE SERVICES LIMITED Patrick Wimble - Founder & Managing Director, Lightbulb Consulting

Online Restaurant Ordering System: Must-Have Functionalities

An online restaurant ordering system can broaden your horizons and allow you to reach a wider customer base, but you need to make sure you select the right system. In this article, you can explore the most important features and functions to look for when choosing your ordering system, so you can maximize your restaurant's potential. Table of Contents: Defining Restaurants and the Restaurant Industry What is an Online Restaurant Ordering System? Why is Your

How Hotel Automation Increases Early Check-in & Late Checkout Revenue

When you hear the word automation, it may conjure up images of a future where artificial intelligence and robots take over jobs. The reality, however, is much more nuanced. The notion of automation generally remains ossified in this physical, machine-replace-labour frame and is perceived as another step toward automation-led obsolescence.

Creating a Tech-Powered Operation & Guest Journey at Hotel Made in Louise

The Brussels-based boutique hotel Made in Louise had a major leg up on many competitors during the pandemic thanks to its advanced tech stack. This helped them get through the coronavirus crisis and make the most of the beginning recovery phase. Martin Duchateau, General Manager and owner of the 48-key

How the Internet of Things (IoT) can Benefit the Travel Industry

For those in the travel industry, one of the most essential and powerful emerging technology trends that need to be understood and explored is the Internet of Things or IoT. It has the potential to fundamentally change how many tourism companies operate, improve their revenue management, and enhance the customer

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