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Technology

Hotel Technology Trends: 26 Upcoming Innovations You Must Know for 2026

2025-10-31T08:05:06+01:00

Modern hotels appeal to customers in several ways, including the quality of customer service, the facilities on offer, the property's design, and hotel technology. This technology is often used to deliver a superior customer experience. It is especially important to do so in the post-COVID era, when those customer expectations have changed, and people need more reassurance to travel. In

Hotel Technology Trends: 26 Upcoming Innovations You Must Know for 20262025-10-31T08:05:06+01:00

Redefining Revenue Strategy: When AI and Human Expertise Work Together

2026-01-20T06:55:47+01:00

In a world defined by uncertainty, data gaps, and increasingly complex demand patterns, one truth stands out: automation alone isn’t enough — nor is relying solely on manual processes. The future lies in a Hybrid Revenue Management Strategy, where intelligent systems handle the heavy lifting while human insight fine-tunes the results. Incorporating Local Knowledge Into the Algorithm: The Role of

Redefining Revenue Strategy: When AI and Human Expertise Work Together2026-01-20T06:55:47+01:00

Training AI Agents to Improve Personalisation and Boost Conversion

2025-05-13T13:23:16+02:00

Question for Our Hotel Marketing Expert Panel How can AI agents be trained to anticipate hotel guest needs? How might this impact the personalisation of sales interactions and overall conversion rates? (Question proposed by Michael J. Goldrich) Our Marketing Expert Panel Michael J. Goldrich - Founder & Chief Advisor, Vivander Moriya Rockman

Training AI Agents to Improve Personalisation and Boost Conversion2025-05-13T13:23:16+02:00

Hostelworld Inbox: Essential Communication Tool for Hospitality Professionals

2025-05-20T12:29:09+02:00

Hostelworld Inbox is a central hub for managing bookings and communicating with guests via the Hostelworld platform. Hostelworld itself is a global distribution channel for hostels and similar accommodation businesses. For those in the industry, Hostelworld Inbox provides a valuable way to manage bookings made through the platform. It allows you to communicate with guests, set expectations and enhance the

Hostelworld Inbox: Essential Communication Tool for Hospitality Professionals2025-05-20T12:29:09+02:00

AI Marketing Tips: Best Practices & Insights from Hospitality Experts

2025-03-28T10:20:04+01:00

Question for Our Hotel Marketing Expert Panel What are your top suggestions and best practices for using AI in hotel marketing activities (e.g., communication, data analysis, etc.)? (Question proposed by Michael J. Goldrich.) Our Marketing Expert Panel Michael J. Goldrich - Founder & Chief Advisor, Vivander Dr. Betsy Stringam-Bender - Professor of

AI Marketing Tips: Best Practices & Insights from Hospitality Experts2025-03-28T10:20:04+01:00

20 Hot Digital Trends in the Hotel Industry

2025-02-17T16:00:44+01:00

With digital technology continuously evolving, it should come as little surprise that its applications within the hotel industry evolve, too. Indeed, over the past few years, several notable digital trends have taken the industry by storm, and the year ahead promises to be no different. Crucially, the businesses that benefit most from using digital technology are those with the foresight

20 Hot Digital Trends in the Hotel Industry2025-02-17T16:00:44+01:00

Hotel Check-in Timing and Process Explained

2024-12-07T15:28:26+01:00

Hotel check-in timing refers to when guests can check into a room or check out after their stay. It's often best to consider it as a window where staff and guests can align their needs. The timing is important to guests because it can limit or control their schedule. At the same time, it's important to hoteliers as it allows

Hotel Check-in Timing and Process Explained2024-12-07T15:28:26+01:00

5 Reasons to Choose a Hospitality-Focused BI Solution for Your Hotel

2026-01-20T13:00:12+01:00

As a hotelier, making sense of your data is not a simple task. It often involves consolidating information across multiple systems to understand guest preferences, improve the financial health of your business, and proactively plan for the future. Hospitality-Focused BI Tools vs. Generic Options Business intelligence (BI) software has become an indispensable tool for hoteliers looking to make informed decisions

5 Reasons to Choose a Hospitality-Focused BI Solution for Your Hotel2026-01-20T13:00:12+01:00

How Has Artificial Intelligence Impacted Revenue Management Roles and Systems So Far?

2024-10-14T14:12:47+02:00

Question for Our Revenue Management Expert Panel: Some roles are shrinking due to Artificial Intelligence. How have revenue management roles and systems been affected to date? (Question by Oleksii Kapichin) Our Revenue Management Expert Panel Niko Krauseneck - Founder, RevenueRebel Tamie Matthews - Sales & Marketing Consultant, RevenYou Nikolas Hall - Owner, N.

How Has Artificial Intelligence Impacted Revenue Management Roles and Systems So Far?2024-10-14T14:12:47+02:00

The Digital Concierge: How Technology Helps Hotels Add a Human Touch

2025-09-17T20:55:24+02:00

For modern hotels, balancing digital tools and human interaction is key to delivering exceptional guest experiences. In this article, you’ll explore how automation frees staff to make meaningful connections, while powering personalized offers that drive guest satisfaction and ancillary revenue. You’ll learn how to use technology to boost efficiency, build stronger relationships, and turn every guest interaction into an opportunity

The Digital Concierge: How Technology Helps Hotels Add a Human Touch2025-09-17T20:55:24+02:00

The Power of Modern Technology: Future-Proofing Your Hotel for Enhanced Guest Experiences

2026-01-20T07:16:14+01:00

In an industry where guest expectations are continually evolving, the adoption of modern technology is no longer just an option—it's a necessity. For hotels, building a future-proof tech stack is essential to ensure that operations are not only smooth and efficient but also capable of delivering personalized services that create memorable guest experiences. By leveraging technology, hotel staff can focus

The Power of Modern Technology: Future-Proofing Your Hotel for Enhanced Guest Experiences2026-01-20T07:16:14+01:00

How AI is Advancing Digital Marketing Strategies for Hotels

2026-01-21T15:54:27+01:00

AI is infiltrating every aspect of life and business. With so much buzz around AI, it can be hard to identify where to most effectively use the technology and where to start implementing it in your hotel. Leveraging AI for Personalized Hotel Marketing and Revenue Growth AI has the ability to process vast amounts of data - and from a

How AI is Advancing Digital Marketing Strategies for Hotels2026-01-21T15:54:27+01:00

Embracing Revenue Management Technologies in 2024: A Guide for Progressive Hoteliers

2026-01-20T07:18:04+01:00

As we navigate through 2024, the hospitality sector is undergoing a transformative phase, heavily influenced by the integration of cutting-edge technologies and innovative strategies. These changes are pivotal in not only enhancing guest experiences but also in driving revenue maximization. One noteworthy trend is the increasing adoption of revenue management technologies in the hotel industry, a movement gaining momentum in

Embracing Revenue Management Technologies in 2024: A Guide for Progressive Hoteliers2026-01-20T07:18:04+01:00

5 Ways Technology Can Enhance the Guest Experience at Your Hotel

2025-09-17T20:55:20+02:00

With 40% of Americans traveling more in 2024 (1), the hospitality industry has seen a significant surge in demand. This uptick in travel presents a golden opportunity for hotels to increase revenue — but to capitalize, they must differentiate themselves in a crowded market. In this article, you’ll learn how hotels can use technology to offer a better guest experience. From

5 Ways Technology Can Enhance the Guest Experience at Your Hotel2025-09-17T20:55:20+02:00

Is AI the Answer to These Common Pain Points in Hospitality?

2025-09-17T20:17:27+02:00

The hospitality industry, defined by its dynamic nature and customer-centric operations, faces complex challenges that range from operational efficiency to enhancing guest experiences. Hotel teams need to excel at repetitive, mundane tasks as well as those requiring sublime care and creativity. As technology evolves, artificial intelligence (AI) stands out as a transformative tool, offering solutions that address these challenges while

Is AI the Answer to These Common Pain Points in Hospitality?2025-09-17T20:17:27+02:00

Hospitality TV: Key Benefits and How They Differ From Domestic TVs

2024-10-18T16:05:28+02:00

Hospitality TV is the name given to the televisions found in hotels and similar businesses. These commercial televisions provide hoteliers with options like welcome messages, customization and enhanced data security. Acquiring a hospitality TV is important because the needs of customers in a hotel are different from the needs of individuals in their own homes. A hospitality TV allows you

Hospitality TV: Key Benefits and How They Differ From Domestic TVs2024-10-18T16:05:28+02:00

Getting Started with AI: A Step-by-Step Guide for Hoteliers

2025-09-17T20:17:24+02:00

Adopting smart technology and artificial intelligence (AI) in the hotel industry has been a growing trend in the last few years, accelerated by the COVID-19 pandemic and subsequent staff shortages. Tools that enhance operational efficiency and appeal to guests are becoming increasingly popular - but how do you start choosing one that suits your hotel brand best? Catch up with

Getting Started with AI: A Step-by-Step Guide for Hoteliers2025-09-17T20:17:24+02:00
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