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Hotel Industry

Avoid These 3 Benchmarking Errors for Hotel Revenue Success

2024-05-09T13:17:29+02:00

As a revenue manager, you're undoubtedly aware of the importance of gauging your hotel's performance to maintain a competitive edge in your market. Yet, how can you be certain that you're genuinely on par with, or preferably ahead of, your competitors? Enter benchmarking for hotel revenue management. Benchmarking for Hotel Revenue Management: 3 Cardinal Errors Benchmarking offers the essential context

Avoid These 3 Benchmarking Errors for Hotel Revenue Success2024-05-09T13:17:29+02:00

Boost Hotel Revenue with CRM and Digital Marketing Integration

2024-05-07T13:01:42+02:00

Your hotel CRM isn’t only the hub for your guest-facing operations. It can also supercharge your hotel’s digital marketing by leveraging real-time guest data to shape your strategy. However, hotels cannot rely on their CRM’s guest profiles alone – they need to utilize that data to enhance and personalize their digital marketing campaigns. Maximizing Hotel Profitability with Integrated CRM and

Boost Hotel Revenue with CRM and Digital Marketing Integration2024-05-07T13:01:42+02:00

Mastering the Art of Multi-Property Management

2024-05-07T13:02:30+02:00

This article explores the nuances of managing multiple hotel properties. It emphasizes the importance of creating a unified guest experience, utilizing advanced technology to enhance operational efficiency, and incorporating local cultures into service delivery. You find three topics that discuss increasing guest loyalty, optimizing revenue, and maintaining competitiveness in the hospitality industry. Introduction to the Dynamics of Managing Multiple Properties

Mastering the Art of Multi-Property Management2024-05-07T13:02:30+02:00

Why Revenue Management Systems Will Never Replace Human Revenue Managers

2025-02-23T11:53:12+01:00

When the desktop computer came along, it needed human input. It’s no different with an RMS (revenue management system.) Even an AI-enabled RMS can’t think independently (and that’s a good thing!) You’ve probably heard plenty about AI (artificial intelligence) chatbots that learn from biased human language and “deep fakes,” which are the 21st c. version of Photoshop. These are just

Why Revenue Management Systems Will Never Replace Human Revenue Managers2025-02-23T11:53:12+01:00

Interview with CEO and Founder Uli Pillau of Apaleo

2024-05-22T14:29:10+02:00

In this interview, we'll be talking with Uli Pillau. Pillau founded Apaleo, the world's first API-driven property management platform for the hotel industry, based upon an API-first architecture. This has created a full development hub for the industry as a whole. Can you tell us a bit about yourself? I'm a start-up entrepreneur

Interview with CEO and Founder Uli Pillau of Apaleo2024-05-22T14:29:10+02:00

Check Out Hotel Processes: Tips to Optimize Guest Check Outs

2024-10-18T16:45:14+02:00

A check out hotel process is the procedure a hotel requires guests to go through when departing at the end of their stay. This is typically the stage where the customer settles the bill and returns their room key. The hotel check-out process is important because customers want a smooth, swift exit. It is a final chance for your hotel

Check Out Hotel Processes: Tips to Optimize Guest Check Outs2024-10-18T16:45:14+02:00

Exploring Hotel Revenue Trends for 2024: Insights & Real-World Examples

2024-04-21T13:46:06+02:00

The year 2023 has brought about significant changes in the hotel industry, with revenue management practices and trends evolving rapidly. As these trends continue to take shape, their impact will undoubtedly shape strategies and operations well into 2024. This article provides valuable insights into the key factors influencing the financial landscape of the hotel industry, offering practical examples from hotels

Exploring Hotel Revenue Trends for 2024: Insights & Real-World Examples2024-04-21T13:46:06+02:00

Unlocking Insights and Revenue Potential with Room-Type Analytics

2024-04-22T11:30:15+02:00

In a hotel, understanding the dynamics of room types and leveraging this understanding can significantly impact revenue, profit, and guest satisfaction. Room-type analytics is a vital component of any hospitality Business Intelligence platform and offers hotels a deeper insight into their inventory’s performance. Data-driven decisions based on Room-Type Analytics enhance profitability and guest experience. This article dives into Room-Type Analytics,

Unlocking Insights and Revenue Potential with Room-Type Analytics2024-04-22T11:30:15+02:00

Ten Steps to Successfully Introduce AI to Your Hotel Teams

2024-12-20T15:06:50+01:00

If you plan to roll out a new smart technology or artificial intelligence tool at your hotel, you need to design a thorough team onboarding process. Getting your hotel staff on board with a new solution is key to successful adoption and operational efficiency, but it can also positively impact employee morale and retention. Many hoteliers miss out on this

Ten Steps to Successfully Introduce AI to Your Hotel Teams2024-12-20T15:06:50+01:00

An Overview of Metrics Every Revenue Manager Should Track

2024-04-08T16:28:00+02:00

Navigating the complexities of hotel revenue management isn't easy. From demand forecasting and rate negotiations to inventory management and competitor analysis, there are plenty of challenges to keep revenue managers on their toes. But technology is changing the game. Today's revenue managers have powerful tools at their disposal that can help them streamline operations and focus on strategic optimization. The

An Overview of Metrics Every Revenue Manager Should Track2024-04-08T16:28:00+02:00

3 Key Strategies for Mastering Revenue Management with PMS Data

2024-04-10T16:57:06+02:00

Data fuels the commercial operation of a property and empowers hotel Revenue Managers to make informed decisions, outpace rivals, and ultimately boost profits. When discussing data, there's no resource more crucial than your Property Management System (PMS). How to Master Revenue Management with PMS Data: The 3 Strategies Your PMS is the core of your hotel's daily operations, monitoring everything

3 Key Strategies for Mastering Revenue Management with PMS Data2024-04-10T16:57:06+02:00

8 Signals Your Hotel Pricing Needs Adjustment

2024-04-08T16:30:08+02:00

Recent studies reveal that prices perceived as unfair trigger discomfort in consumers, leading to reduced purchases, complaints, and negative reviews. Conversely, fair prices activate pleasure centers, enhancing customer satisfaction.[1] This underscores the importance of finding the sweet spot for your hotel's room prices: the perfect balance between attracting (happy) guests and maximizing revenue. Build a Foundation for Effective Hotel Pricing

8 Signals Your Hotel Pricing Needs Adjustment2024-04-08T16:30:08+02:00

5 Star Hotel Organizational Chart: Creating 5 Star Hotel Hierarchy

2024-12-07T13:54:50+01:00

5 star hotel organizational chart design is an exciting part of the industry as a whole for a number of reasons. It's essentially a design methodology that can keep hotels focused on five star ratings. It's an important subject because charts take much of the subjectivity out of the rating system. People often stress over how various elements might feel,

5 Star Hotel Organizational Chart: Creating 5 Star Hotel Hierarchy2024-12-07T13:54:50+01:00

Hotel Organizational Structure: A Full Guide to Hotel Organization

2024-10-18T17:12:52+02:00

Hotel organizational structure is the hierarchy through which decisions and actions are made within hotels. It can be thought of as a continual flow of communication within a strict hierarchal system that ensures message coherency. Hotel organization is an important element of the hospitality system in large part due to the industry's complexity. A hotel needs to accommodate the needs

Hotel Organizational Structure: A Full Guide to Hotel Organization2024-10-18T17:12:52+02:00

Interview with Founder and CEO Kristian Valk of Hotelchamp

2024-04-02T10:49:12+02:00

In this article, we interview Kristian Valk, the founder and CEO of Hotelchamp. Through Hotelchamp, Valk has combined multiple science-based methods to improve the guest experience and drive increased direct revenue for hoteliers. Can you tell us a bit about yourself? I was born and raised in the Netherlands, near Amsterdam. I'm the

Interview with Founder and CEO Kristian Valk of Hotelchamp2024-04-02T10:49:12+02:00

What Is an Occupancy Rate?

2024-06-04T21:51:38+02:00

Occupancy rate is a KPI used by those within the hotel industry to assess a hotel's performance. As a metric, it is concerned with the percentage of a hotel occupied, and can be used alongside other KPIs, such as ADR (average daily rate) and RevPAR (revenue per available room), as part of a revenue management strategy. Table of Contents: What

What Is an Occupancy Rate?2024-06-04T21:51:38+02:00
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