Data Collection Tips for Delivering Personalised Guest Experiences
Question for Our Hotel Marketing Expert Panel What are the top tips and best practices for hotels to collect data in order to deliver personalised guest experiences? How can hotels handle data privacy? (Question by Michael J. Goldrich) Our Marketing Expert Panel Michael J. Goldrich - Founder & Chief Advisor, Vivander Luminita Mardale - Director Of Marketing And Business Development, Vienna House Nicole Sideris - Founder & Principal Consultant, X Hospitality Max Starkov - Adjunct Professor Hospitality Technology, New York University Tamie Matthews - Revenue, Sales & Marketing Consultant, RevenYou Reshan Jayamanne -
Which Matters Most for Winning Guests – Price or Loyalty?
Regardless of who you are, competition in the hospitality industry is increasingly fierce, and winning new customers is a major challenge even for experienced hoteliers. So, what makes the most significant difference in getting guests to stay at your hotel versus the one down the street? Is it the price? Is it the chance to benefit from a personalized loyalty program? The answer—perhaps somewhat unsurprisingly—is neither, or rather, both. It Isn't About Focusing Heavily on
Hotel Restaurant Management: Tips to Maximize Revenue for Your Hotel
Hotel restaurant management presents some unique challenges. As well as providing food, your hotel's restaurant is an intrinsic part of a guest's experience. An excellent restaurant can help make staying at your hotel memorable. If your hotel restaurant is open to the general public, it can also be an important additional revenue source. In this article, you'll discover valuable tips for maximizing hotel restaurant revenue. Table of Contents: What Is the Hotel Industry? What Is
Tips to Find Your Next Hotel Manager Job!
The role of a hotel manager is challenging and rewarding, requiring you to understand various hotel strategies and management techniques. However, to find your next hotel manager job, you will need to understand the nature of the role, ensure you meet the minimum requirements, and know where to look. Here,
What is Hospitality? The Unrivaled Guide To Hospitality!
What is hospitality? In many people's minds, hospitality is strongly connected with leisure. The sector is far broader than this, however. For many organisations, day-to-day operations would be impossible without the support of some element of the hospitality sector. Whether you're booking a hotel for your summer holiday, a conference
List of The Most Important Channels for Finding Hotel Management Jobs
Many people working in the hospitality industry aspire to hold hotel management jobs, but actually finding the right job can be challenging, especially given the competition that is out there. To maximize your chances, you need to utilize various channels. Here, you will find a list of the best channels