News2020-01-29T13:02:29+01:00




Tips on Managing Hotel Staff During Times of Crisis

Strong leadership has always been the base for building team engagement, but it plays an even bigger role during a crisis. Straightforward? Yes, but especially when navigating through uncertain times, it can be challenging to keep your team engaged and dedicated to a common goal. In this article, three experts share their top tips on team engagement with you. How to Manage Hotel Staff During Times of Crisis and Unemployment? Jones Liew, an experienced corporate

Contactless Payments Are Becoming More Important Within Hospitality

Contactless payment methods are becoming increasingly popular throughout the hospitality sector and for good reason. They embrace some of the most cutting-edge technology while providing guests with a more user-friendly experience. It is important to take a look at this concept in greater detail. Table of Contents: What is a Contactless Payment? How Do Contactless Payments Work Within the Hospitality Sector? 4 Reasons Why Contactless Payments are Getting Popular in the Hospitality Industry 1. A

4 Important Hotel Metrics to Measure Your Guest Experience

Most hotels tend to ignore that data is essential for their business or think that data gathering and reporting is reserved for big multinational hotel chains like Accor or Marriott. Yet, the contrary is true: vital hotel metrics can benefit each hotel. In this article, you will find why having accurate metrics in your hotel could boost your revenue and success. Hotel Metrics Essential for Each Hotel The most common scenario would be to find

10 Reasons Why Upgrading Your PMS is a Must in 2025

The hospitality industry isn’t slowing down, and outdated property management system (PMS) solutions are dragging hotels behind. Clunky, slow, and vulnerable to cyber threats, legacy systems can no longer keep up. If your property still relies on an aging PMS, here’s why 2025 is the year to upgrade—ranked from most to least urgent. 10 Key Reasons to Upgrade Your Property Management System Below you find 10 reasons to upgrade your property management system. 1. Cybersecurity Threats Are Real and Costly Hackers love hotels. Guest data—credit card numbers, passport details, and personal preferences—fetches a high price on the dark web. A

Marketing Strategy for Restaurants: How to Succeed

The right marketing strategy for restaurants can make or break a business. No matter how successful your restaurant business may be, a great strategy can build it further. In this article, you'll learn how to create an effective and dynamic marketing strategy for your restaurant business, whether a single location or a chain. Table of Contents: What Is the Restaurant Industry? What Is a Marketing Strategy for Restaurants? Important Steps to for a Successful Marketing

6 Ways Your Hotel Might be Missing Revenue Opportunities

You'll probably agree that seizing revenue opportunities is more important now than ever - especially with costs increasing in every area of hotel operations and demand only recovering. Otherwise, your property's profitability could take a severe hit, and its long-term business success may be at risk. Luckily, there are many

Considering a New Hospitality RMS? Watch Out for These 4 Myths

So, you’re thinking about upgrading to a more effective revenue management system (RMS) for your hospitality organization, but you have some doubts. Maybe you’re thinking: It’s too costly to install a different RM Learning a new system will take too much of my staff’s bandwidth My new system will take

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