News2020-01-29T13:02:29+01:00




Quantifying the Benefit of Using Revenue Management Software

When potential clients reach out to Revenue Management Software (RMS) companies, they often have the same question: “How much extra revenue will I make?”. To which the only honest answer is “We don’t know, exactly”. You may come across companies promising 30% or 50% more than you are receiving now. But, in reality, it depends on so many factors; for example, location, competitor behaviour, what the current pricing is like, and whether the revenue management

Basics of Revenue Management for Smaller Hotels

Revenue management stands for “Selling the right product to the right client at the right moment at the right price via the right distribution channel with the best cost efficiency”. But what does revenue management really mean for the extraordinary hotelier? What should you take care of in order to increase the revenue for your property? Basics of Revenue Management Several aspects should be taken into account if you would like to improve your revenue

Airline Vacancies: List of Job Boards to Find a Job at an Airline

Job boards rank among the most popular channels used by job seekers hoping to find airline vacancies online. These platforms are utilized by many employers within the airline industry, making it relatively easy to find options. In this article, we explore some industry job boards most relevant for exploring airline jobs. Table of Contents: A Comprehensive View of the Airline Industry 13 Job Boards With the Best Airline Vacancies 3 Further Ways to Find Airline

What Is RevPOR?

Revenue per occupied room, or RevPOR, is a KPI used within hotel management to assess financial performance. As a result, it can play a role in a revenue management strategy. Its main value to hotel owners is in giving them an idea of exactly how much revenue they make from the rooms they manage to sell. Table of Contents: What Does RevPOR Stand for? Why Is RevPOR Important? How Do You Calculate RevPOR? What Is

What the Luxury Traveler Really Wants – And How Hotels Can Deliver

Luxury travelers have redefined what exceptional service looks like. It’s no longer about excess—it’s about ease, control, and relevance. High-value guests aren’t looking for endless choices or over-the-top service. They want seamless, intuitive experiences, and they’re willing to pay for them. The hotels that understand this aren’t just elevating service; they’re creating deeper loyalty, driving higher spend, and unlocking new revenue opportunities. Less Choice, More Relevance Luxury isn’t about offering more. It’s about offering the right things at the right time. Among avid cruisers, 57% show repeat interest in specialty dining, and 44% in exclusive onboard spaces (Plusgrade Cruise Study,

Uncovering the Importance of Pickup and Pace in Revenue Management

As a revenue manager, one of your essential daily inquiries is, "What was yesterday's pickup?" It's a question that sets the tone for your day and helps you make informed decisions about selling the right room, to the right guest, at the right time, at the right price. Setting the correct room price is undoubtedly the cornerstone of revenue management, how you arrive at the optimal price point requires a considerable amount of context, of

Guest Communications: Gold Standards, Key Challenges, and the AI

Time and effort going into answering guest queries should not be underestimated. How to optimize the process to benefit your guests and your staff? This article explores how hotel tech solutions powered by artificial intelligence (AI) can help you do that. Still, first, it outlines the reasons behind the high volume of guest questions, the value of achieving the gold standard in responding to them, and the challenges hoteliers face to succeed in that area.

Night Auditor Duties & Responsibilities in Hotel: Everything to Know

Night Auditor duties and responsibilities in hotels involve helping guests during the night hours and balancing the day's accounts. Guests arriving at night may be checked in by the night auditor, who will also take reservations and see any requests that might arise. The night auditor's duties involve processing the

5-Star Hotel: Overview and Features of Five-Star Hotels

A 5-star hotel is an establishment tailored to very discerning guests. To obtain a five-star designation, a hotel must offer lavish accommodations and many different amenities -- gyms, spas, gourmet restaurants, and more. Five-star hotels also provide a very high standard of service, personalized to each guest's specific needs. In

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