AI Agents for Hotel Marketing Are Picking Winners Already
AI agents for hotel marketing are systems that can plan, recommend, and execute defined marketing workflows within limits set by the hotel. They matter because agents now influence both sides of demand: the campaigns hotels run and the AI assistants travelers use before they ever reach a booking engine. Key Takeaways: AI agents for hotel marketing work best when they support decisions, not when they simply produce more content. Hotel marketers should connect agents to
Smart Hotel Solutions: 9 Ways to Make Your Hotel Smarter
Smart hotel solutions are connected systems that link guest rooms, building controls, and hotel software so rooms respond to occupancy and guest preferences automatically. The most valuable setup connects the property management system to room energy controls first, then adds guest controls, personalization, and security. Installing guest-facing features before that integration adds cost without operating savings. Key Takeaways: Smart hotel solutions should make guest tasks easier, improve hotel operations, or reduce costs rather than
Smart Hotel Technology: 11 Technologies to Smart Up Your Hotel
Guests live in a world of smart technology at home, and they expect their hotel room to match it. Smart hotel technology is the set of connected devices and software that lets guests control their room and lets hotels run it automatically. The technologies that pay back first are room controls, energy management, and the systems behind them. Voice assistants, AI agents, and personalization add value once those foundations work and guest data is protected.
What Is Hotel RGI and Why a Good Score Can Mislead You
RGI, or Revenue Generation Index, measures your hotel's RevPAR against the average RevPAR of your competitive set, market, or submarket. It tells you whether you are winning or losing revenue share in your market, which absolute RevPAR alone cannot show. The number only becomes useful when the competitive set behind it is honest. Key Takeaways: Revenue Generation Index compares your RevPAR with competitors, giving absolute room revenue performance the market context it lacks. An
What Is eNPS in Hotels? The Metric That Predicts Turnover
Employee Net Promoter Score (eNPS) is a workforce metric that measures how willing employees are to recommend your hotel as a place to work. It gives hotel managers a fast signal of employee sentiment, but the score becomes useful only when you connect it to departmental feedback, retention, and management action. Key Takeaways: eNPS measures employee advocacy on one question and returns a score between minus 100 and plus 100. Department-level movement usually tells you more than a single property-wide eNPS number. A falling eNPS can expose retention risk before resignations appear in your turnover figures. Comments and follow-up
European Hotel Performance: The 7 Trends Shaping 2026
European hotels are navigating a complicated year. Economic uncertainty, changing travel patterns, and rising costs are putting pressure on performance. Yet the latest data shows a more resilient picture: occupancy and RevPAR are ahead of last year, while guest behavior and technology adoption are changing how revenue is generated. With data from more than 3,000 hotels and 37 million reservations, Mews offers a closer look at how the industry is performing across markets, metrics, and
Fall 2026 Travel Trends: What They Mean for Hotel Pricing
Fall 2026 comes with a mixed bag of signals. Corporate travel confidence has wobbled, leisure travelers are booking anyway, and a run of stadium shows and arena tours is about to hand some hotels their best weeks of the year. Here's what the numbers actually say, and how you can turn all that shifting signal into a pricing strategy that keeps up instead of catching up. The Big Numbers, and What They Actually Mean for
What Is Hotel RGI and Why a Good Score Can Mislead You
RGI, or Revenue Generation Index, measures your hotel's RevPAR against the average RevPAR of your competitive set, market, or submarket. It tells you whether you are winning or losing revenue share in your market, which absolute RevPAR alone cannot show. The number only becomes useful when the competitive set behind
What Is Average Rate Index (ARI)? The Rate Gap Hotels Miss
Average Rate Index (ARI) compares your hotel's Average Daily Rate (ADR) with an aggregated competitive benchmark. It shows whether you are pricing above or below the market, but a higher ARI is only valuable when the occupancy trade-off still produces strong Revenue per Available Room (RevPAR). Key Takeaways: ARI
Space Tourism: Who Is Flying, What It Costs and How to Book
Space tourism has moved from speculation to limited commercial service, but access remains rare, expensive, risky, and highly selective. This guide explains today's flight types, active companies, the booking process, costs, safety rules, environmental concerns, and the projects worth watching next. Key Takeaways: Space tourism exists, but it is