News2020-01-29T13:02:29+01:00




What Does ChatGPT’s Booking Shift Mean for Hotels

AI search is quickly changing how travelers discover, compare, and choose hotels. As ChatGPT moves away from completing transactions inside the platform, hotels have a stronger opportunity to turn AI-driven discovery into direct website traffic. This shift makes Generative Engine Optimization more important than ever. Hotel websites need clear answers, structured content, schema markup, and trusted authority signals to appear in AI-generated recommendations. In this article, you’ll learn how hotels can adapt their content strategy

How Unified Guest Data Cuts OTA Costs and Grows Direct Bookings

Every night, guests check into your hotels. They share their names, email addresses, preferences, and payment details. They order room service, book spa treatments, connect to Wi-Fi, and leave reviews. Then they check out, and most of that data either disappears into a disconnected system or sits untouched in a spreadsheet no one opens again. For independent hotel groups across Europe, this is the quiet cost no one talks about. And no, we're not talking

How Hotel Competitor Analysis Can Improve Your Market Position

Hotel competitor analysis is a systematic process where you evaluate rival properties. This allows you to get a clear sense of their strengths, weaknesses, reputation, unique selling proposition, and overall market position. Analyzing competitors is important because it allows you to make more strategic decisions about your own pricing, marketing, and hotel services. It can also help to alert you to changes in competitors' approach. In this article, you can explore tried and tested methods

Hotel Activities: Essential Guide to Engaging Guest Experiences

Hotel activities are the various things guests can do for enjoyment during their stay. Examples can range from spa treatments and live entertainment, to city tours and outdoor adventure activities. The hotel activities on offer can make a huge difference to the guest experience, helping to create memorable moments. Designing your hotel to offer interesting or unique activities can help separate your hotel from rivals. In this article, you will discover some of the most

How Unified Guest Data Cuts OTA Costs and Grows Direct Bookings

Every night, guests check into your hotels. They share their names, email addresses, preferences, and payment details. They order room service, book spa treatments, connect to Wi-Fi, and leave reviews. Then they check out, and most of that data either disappears into a disconnected system or sits untouched in a spreadsheet no one opens again. For independent hotel groups across Europe, this is the quiet cost no one talks about. And no, we're not talking about OTA commissions or the rising cost of Google Ads, even though those are painful enough. In this article, you'll learn about the slow, steady

Hotel Activities: Essential Guide to Engaging Guest Experiences

Hotel activities are the various things guests can do for enjoyment during their stay. Examples can range from spa treatments and live entertainment, to city tours and outdoor adventure activities. The hotel activities on offer can make a huge difference to the guest experience, helping to create memorable moments. Designing your hotel to offer interesting or unique activities can help separate your hotel from rivals. In this article, you will discover some of the most

Hotel Groups: Top 10 Luxurious Hotel Groups to Work For

Some hotel groups are geared towards the higher end of the market. They focus on offering premium luxury accommodations and services to the more discerning traveler. A certain amount of cache comes with working for a high-end hotel group, as well as better compensation and benefits. Here are some of the most luxurious hotel groups you can work for today. Table of Contents: What is the Hotel Industry? What is a Hotel Group? How to

The Advantages and Limitations of Chartering a Private Jet

Air travel planning is frequently associated with uncertainty, operational inefficiencies, and elevated stress levels. Commercial aviation systems, while optimized for scale, are often characterized by delays, cancellations, congestion, and standardized service delivery. These factors can negatively influence both the efficiency and the experiential quality of travel. In this context, private

How Can Hotels Stay Competitive Without Slashing Last-Minute Rates?

Question for Our Revenue Management Expert Panel In markets where last-minute rates are often dropped, what pricing strategy will help keep hotels competitive without jeopardising long-term revenue goals? (Question by Mariska van Heemskerk) Our Revenue Management Expert Panel Tamie Matthews - Revenue,

How Personal Branding Can Help Drive Hotel Sales Revenue?

Question for Our Hotel Marketing Expert Panel Why is personal branding essential for hospitality sales professionals to build strong client relationships and drive B2B revenue? (Question by Cory Falter) Our Marketing Expert Panel Cory Falter - Partner, Lure Agency Pablo Torres -

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