Loading...

Tech

Five AI Shifts Reshaping the Hotel Guest Journey

2026-05-22T20:30:08+02:00

Artificial intelligence is entering a new phase in hospitality, where its impact depends on how well it supports continuity across the guest experience. Travelers increasingly expect seamless interactions from discovery through departure, regardless of channel or touchpoint. As AI becomes embedded in how guests search, decide, and engage, hotels must think beyond isolated tools and toward connected systems that guide

Five AI Shifts Reshaping the Hotel Guest Journey2026-05-22T20:30:08+02:00

Hotel Robots: An Overview of Different Robots Used in Hotels

2026-01-05T21:19:36+01:00

Hotel robots represent some of the most effective forms of hospitality technology, and their presence will help ensure superior guest satisfaction. As a growing number of properties are employing these autonomous "smart" services, it only stands to reason that we examine these robots in greater detail. What benefits can your property expect to enjoy? Table of Contents: What are Robots?

Hotel Robots: An Overview of Different Robots Used in Hotels2026-01-05T21:19:36+01:00

How Luxury Hotels Use Technology to Elevate Comfort and Convenience

2026-02-16T10:26:50+01:00

The hospitality industry has always been about anticipating needs before guests even realize they have them. But today's luxury hotels have taken this art to an entirely new level, weaving technology so seamlessly into the guest experience that it feels less like innovation and more like intuition. Walk into a top-tier property now, and you'll find yourself in spaces that

How Luxury Hotels Use Technology to Elevate Comfort and Convenience2026-02-16T10:26:50+01:00

3 Ways Revenue Management Tech Builds Hospitality Resilience

2026-01-22T07:32:21+01:00

The hospitality industry continues to evolve amid shifting guest expectations, global disruptions, and economic uncertainties. To stay competitive, hotels must embrace smarter systems and agile strategies that ensure long-term success. With the right tools in place, hospitality leaders can adapt faster, optimize performance, and create a more stable foundation for future growth in an ever-changing travel landscape. In this article,

3 Ways Revenue Management Tech Builds Hospitality Resilience2026-01-22T07:32:21+01:00

11 Amazing Examples of 360 Video Hotel Tours

2025-10-14T15:50:53+02:00

For hotel owners, it is important to keep up with the latest video marketing trends, and the 360-degree video hotel tour is one of the most significant trends of recent times. In this article, you will learn more about 360 movie technology, how it differs from the VR hotel offerings, and 11 of the best examples of its use within

11 Amazing Examples of 360 Video Hotel Tours2025-10-14T15:50:53+02:00

How Boutique Hotels Use Revenue Technology to Grow Profitability

2026-01-22T10:12:10+01:00

Boutique hotels are built on vision, creativity, and a deep connection to their guests. From the artwork to the playlists, every detail tells a story. These properties thrive on individuality, like unique rooms, curated experiences, and independent operations, even in how they approach pricing. Even the most thoughtfully run property needs smart tools to stay competitive. In this article, you’ll

How Boutique Hotels Use Revenue Technology to Grow Profitability2026-01-22T10:12:10+01:00

AI in Hospitality: New Trends in Booking Behavior and Distribution

2026-05-22T20:31:07+02:00

What did you think when ChatGPT first came out? Maybe you were in the “nice, but useless gadget” camp. Or did you immediately see it as a powerful tool that will shake up our industry? The latter has proven true. Artificial intelligence (AI) tools have only been available for a short time. But you can already see an impact in

AI in Hospitality: New Trends in Booking Behavior and Distribution2026-05-22T20:31:07+02:00

Redefining Revenue Strategy: When AI and Human Expertise Work Together

2026-01-20T06:55:47+01:00

In a world defined by uncertainty, data gaps, and increasingly complex demand patterns, one truth stands out: automation alone isn’t enough — nor is relying solely on manual processes. The future lies in a Hybrid Revenue Management Strategy, where intelligent systems handle the heavy lifting while human insight fine-tunes the results. Incorporating Local Knowledge Into the Algorithm: The Role of

Redefining Revenue Strategy: When AI and Human Expertise Work Together2026-01-20T06:55:47+01:00

Training AI Agents to Improve Personalisation and Boost Conversion

2026-05-22T20:50:25+02:00

Question for Our Hotel Marketing Expert Panel How can AI agents be trained to anticipate hotel guest needs? How might this impact the personalisation of sales interactions and overall conversion rates? (Question proposed by Michael J. Goldrich) Our Marketing Expert Panel Michael J. Goldrich - Founder & Chief Advisor, Vivander Moriya Rockman -

Training AI Agents to Improve Personalisation and Boost Conversion2026-05-22T20:50:25+02:00

AI Marketing Tips: Best Practices & Insights from Hospitality Experts

2026-05-22T20:31:39+02:00

Question for Our Hotel Marketing Expert Panel What are your top suggestions and best practices for using AI in hotel marketing activities (e.g., communication, data analysis, etc.)? (Question proposed by Michael J. Goldrich.) Our Marketing Expert Panel Michael J. Goldrich - Founder & Chief Advisor, Vivander Dr. Betsy Stringam-Bender - Professor of

AI Marketing Tips: Best Practices & Insights from Hospitality Experts2026-05-22T20:31:39+02:00

5 Reasons to Choose a Hospitality-Focused BI Solution for Your Hotel

2026-01-20T13:00:12+01:00

As a hotelier, making sense of your data is not a simple task. It often involves consolidating information across multiple systems to understand guest preferences, improve the financial health of your business, and proactively plan for the future. Hospitality-Focused BI Tools vs. Generic Options Business intelligence (BI) software has become an indispensable tool for hoteliers looking to make informed decisions

5 Reasons to Choose a Hospitality-Focused BI Solution for Your Hotel2026-01-20T13:00:12+01:00

How Has Artificial Intelligence Impacted Revenue Management Roles and Systems So Far?

2026-05-22T20:27:45+02:00

Question for Our Revenue Management Expert Panel: Some roles are shrinking due to Artificial Intelligence. How have revenue management roles and systems been affected to date? (Question by Oleksii Kapichin) Our Revenue Management Expert Panel Niko Krauseneck - Founder, RevenueRebel Tamie Matthews - Sales & Marketing Consultant, RevenYou Nikolas Hall - Owner,

How Has Artificial Intelligence Impacted Revenue Management Roles and Systems So Far?2026-05-22T20:27:45+02:00

The Digital Concierge: How Technology Helps Hotels Add a Human Touch

2025-09-17T20:55:24+02:00

For modern hotels, balancing digital tools and human interaction is key to delivering exceptional guest experiences. In this article, you’ll explore how automation frees staff to make meaningful connections, while powering personalized offers that drive guest satisfaction and ancillary revenue. You’ll learn how to use technology to boost efficiency, build stronger relationships, and turn every guest interaction into an opportunity

The Digital Concierge: How Technology Helps Hotels Add a Human Touch2025-09-17T20:55:24+02:00

The Power of Modern Technology: Future-Proofing Your Hotel for Enhanced Guest Experiences

2026-01-20T07:16:14+01:00

In an industry where guest expectations are continually evolving, the adoption of modern technology is no longer just an option—it's a necessity. For hotels, building a future-proof tech stack is essential to ensure that operations are not only smooth and efficient but also capable of delivering personalized services that create memorable guest experiences. By leveraging technology, hotel staff can focus

The Power of Modern Technology: Future-Proofing Your Hotel for Enhanced Guest Experiences2026-01-20T07:16:14+01:00

Embracing Revenue Management Technologies in 2024: A Guide for Progressive Hoteliers

2026-01-20T07:18:04+01:00

As we navigate through 2024, the hospitality sector is undergoing a transformative phase, heavily influenced by the integration of cutting-edge technologies and innovative strategies. These changes are pivotal in not only enhancing guest experiences but also in driving revenue maximization. One noteworthy trend is the increasing adoption of revenue management technologies in the hotel industry, a movement gaining momentum in

Embracing Revenue Management Technologies in 2024: A Guide for Progressive Hoteliers2026-01-20T07:18:04+01:00

5 Ways Technology Can Enhance the Guest Experience at Your Hotel

2025-09-17T20:55:20+02:00

With 40% of Americans traveling more in 2024 (1), the hospitality industry has seen a significant surge in demand. This uptick in travel presents a golden opportunity for hotels to increase revenue — but to capitalize, they must differentiate themselves in a crowded market. In this article, you’ll learn how hotels can use technology to offer a better guest experience. From

5 Ways Technology Can Enhance the Guest Experience at Your Hotel2025-09-17T20:55:20+02:00

Is AI the Answer to These Common Pain Points in Hospitality?

2026-05-22T20:32:18+02:00

The hospitality industry, defined by its dynamic nature and customer-centric operations, faces complex challenges that range from operational efficiency to enhancing guest experiences. Hotel teams need to excel at repetitive, mundane tasks as well as those requiring sublime care and creativity. As technology evolves, artificial intelligence (AI) stands out as a transformative tool, offering solutions that address these challenges while

Is AI the Answer to These Common Pain Points in Hospitality?2026-05-22T20:32:18+02:00
Go to Top