Hotel Key Performance Indicator (KPI) & Financial Metrics

What Is EBITDAR and Why Does it Matter for Hotel Profitability?

Martijn Barten2025-10-21T12:29:52+02:00

EBITDAR is a financial metric that stands for earnings before interest, taxes, depreciation, amortization, and restructuring or rent costs. It is sometimes used by hospitality businesses to assess financial health. As a metric, EBITDAR is important because it helps to level the playing field when comparing businesses with different structures and rent costs. This allows financial assessments to focus on

What Is EBITDAR and Why Does it Matter for Hotel Profitability?Martijn Barten2025-10-21T12:29:52+02:00

Is Your Pre-Arrival Communication Generating Revenue? Track It.

Revfine.com2025-10-03T15:01:36+02:00

Pre-arrival communication shapes the guest experience long before check-in, but are you measuring its real impact? Too often, hoteliers stop at vanity metrics like open rates and clicks. Those numbers may look good on paper, but they reveal little about guest satisfaction, loyalty, or revenue. The real opportunity lies in tracking the KPIs that show whether your messages are building

Is Your Pre-Arrival Communication Generating Revenue? Track It.Revfine.com2025-10-03T15:01:36+02:00

Using Financial Data to Take Your Hotel’s Profit Game to the Next Level

Revfine.com2025-09-22T13:27:40+02:00

In hospitality, revenue is only half the story: profitability is what truly matters. And to maximize profitability, finance analytics is the game-changer. Understanding the flow of revenue, cost structures, and operational efficiencies allows hoteliers to make smarter, data-driven decisions. With fixed costs dominating the industry, tracking the right financial metrics (like flow-through and GOPPAR) can mean the difference between thriving

Using Financial Data to Take Your Hotel’s Profit Game to the Next LevelRevfine.com2025-09-22T13:27:40+02:00

What is ARPA?

Martijn Barten2025-08-28T09:35:52+02:00

The average revenue per account, or ARPA, is a KPI used in the hotel industry for revenue management. The metric tells hotel owners the amount of revenue generated, on average, per customer account. As a result, it is a good indicator of business performance. The metric is sometimes known as average revenue per user. Table of Contents: What Does ARPA

What is ARPA?Martijn Barten2025-08-28T09:35:52+02:00

What Does EBITDA Stand for?

Martijn Barten2025-08-17T19:38:21+02:00

Earnings before interest, taxes, depreciation, amortization, or EBITDA for short, is a KPI becoming increasingly prevalent in hotel management. Sometimes referred to as operating cash flow, the metric can be used to determine the operational profitability of a business, taking into account only its key daily running costs. In this article, you’ll learn what EBITDA means for hotels, how it

What Does EBITDA Stand for?Martijn Barten2025-08-17T19:38:21+02:00

Creating a Data-Driven Culture in Hotels: Why just getting a BI platform is not enough.

Revfine.com2025-05-20T09:22:12+02:00

Hotels across the globe have made massive investments in business intelligence (BI) solutions in recent years. From revenue and finance to operations and marketing, data is flowing in more ways than ever before. Yet, many hotel teams still struggle to make truly data-informed decisions. Why? Buying a BI platform is easy. Embedding it into the fabric of how your teams

Creating a Data-Driven Culture in Hotels: Why just getting a BI platform is not enough.Revfine.com2025-05-20T09:22:12+02:00

Calculate RevPAR and Maximize Your Hotel’s Revenue

Martijn Barten2025-05-24T13:05:11+02:00

Calculate RevPAR for strategic optimization and success. It's a common mantra within the hospitality sphere. However, your Revenue Per Available Room (RevPAR) involves more than you might think, and every variable impacts your potential profit. RevPAR is a metric that explains your hotel's performance and helps identify areas for optimization and revenue growth. In this article, you'll discover the basics

Calculate RevPAR and Maximize Your Hotel’s RevenueMartijn Barten2025-05-24T13:05:11+02:00

Revenue Management Guide: Calculating Costs & Quality Analysis

Revfine.com2025-04-18T15:04:10+02:00

As a hotelier, you know many factors go into your room rates. Three of those factors are your costs, current demand, and your hotel’s online visibility. Revenue management is the science of assessing these and other factors and raising your profitability year after year. This article offers a guide to analyzing your costs and improving your analysis with the goal

Revenue Management Guide: Calculating Costs & Quality AnalysisRevfine.com2025-04-18T15:04:10+02:00

Top Hotel Marketing KPI Recommendations from Hospitality Leaders

Suzanne2025-04-28T13:26:31+02:00

Question for Our Hotel Marketing Expert Panel Beyond ROAS (Return on Ad Spend), which digital marketing KPIs best help hotels track performance and align with their commercial strategy? (Question proposed by Stephanie Smith) Our Marketing Expert Panel Moriya Rockman - Chief of Marketing, Smiling House Luxury Global Michael J. Goldrich - Founder

Top Hotel Marketing KPI Recommendations from Hospitality LeadersSuzanne2025-04-28T13:26:31+02:00

The Metrics Every General Manager Should Track

Revfine.com2025-01-27T14:46:50+01:00

Starbucks used to track average transaction value as their flagship metric for success. If the number went up, it meant customers were spending more and business was good. Except, they knew it wasn’t that simple, and they were missing out on key insights into spending habits, loyalty, and long-term value. Tracking Metrics That Drive Success in Hospitality They embraced new

The Metrics Every General Manager Should TrackRevfine.com2025-01-27T14:46:50+01:00

How to Lead with Data: Transforming Hotel Group and Meeting Bookings through Analytics

Revfine.com2025-09-17T20:47:50+02:00

Data is the backbone of modern hospitality and relying on outdated, fragmented systems can be a recipe for disaster, especially in managing group and meeting bookings. If your hotel is not harnessing the full potential of integrated data management, you are jeopardizing the guest experience. Disjointed platforms can lead to miscommunications, missed opportunities and operational chaos. By leveraging analytics, you

How to Lead with Data: Transforming Hotel Group and Meeting Bookings through AnalyticsRevfine.com2025-09-17T20:47:50+02:00

Can Metrics from Other Industries Bring Value to Hospitality?

Suzanne2024-11-07T09:48:23+01:00

Question for Our Revenue Management Expert Panel: Is there value to be had in introducing metrics from other industries into hospitality? Do you think they have a place in Hotel Revenue Management? (Question by Pablo Torres) Our Revenue Management Expert Panel Pablo Torres - Hotel Consultant Dr. Betsy Stringam-Bender - Professor of Hotels

Can Metrics from Other Industries Bring Value to Hospitality?Suzanne2024-11-07T09:48:23+01:00

5 Reasons to Choose a Hospitality-Focused BI Solution for Your Hotel

Revfine.com2024-11-05T13:54:56+01:00

As a hotelier, making sense of your data is not a simple task. It often involves consolidating information across multiple systems to understand guest preferences, improve the financial health of your business, and proactively plan for the future. Hospitality-Focused BI Tools vs. Generic Options Business intelligence (BI) software has become an indispensable tool for hoteliers looking to make informed decisions

5 Reasons to Choose a Hospitality-Focused BI Solution for Your HotelRevfine.com2024-11-05T13:54:56+01:00

Breaking the Silos: Marrying Commercial and Finance Analytics for the Greater Good of Everyone

Revfine.com2024-09-23T18:20:47+02:00

In today’s complex and competitive hospitality environment, complacency is not an option. Data-driven decision-making is essential for the success of your business. In most organizations commercial analytics are the domain of sales, marketing and particularly revenue management. Financial data is leveraged by Accounting and Finance teams focusing on costs, profitability and overall financial health. In this article you’ll learn why

Breaking the Silos: Marrying Commercial and Finance Analytics for the Greater Good of EveryoneRevfine.com2024-09-23T18:20:47+02:00

Interview with Founder and CEO Vassilis Syropoulos of Juyo Analytics

Revfine.com2024-09-18T11:26:39+02:00

In this article, we're interviewing Vassilis Syropoulos. Vassilis is the founder and CEO of Juyo Analytics. He founded the company to provide a consolidated analytics solution for the hospitality industry. One which makes it easy to work with complex data using an easy-to-understand interface. Can you tell us a bit about yourself? It's

Interview with Founder and CEO Vassilis Syropoulos of Juyo AnalyticsRevfine.com2024-09-18T11:26:39+02:00

Booking Insights: Level-up Your Data Game with Leadtime Analytics

Revfine.com2024-07-02T15:17:34+02:00

Among the data and metrics available to you, Leadtime Analytics stands out as a powerful tool in Revenue Management and Marketing. When you understand at a detailed level the period between when a booking is made and the guests check in across all the different dimensions such as Segment, Channel, Country, Promotion, and more, you can develop more effective pricing

Booking Insights: Level-up Your Data Game with Leadtime AnalyticsRevfine.com2024-07-02T15:17:34+02:00

4 Steps for Improving Meetings & Events Revenue Performance

Revfine.com2024-05-21T15:43:19+02:00

Revenue leaders across the globe devote a considerable amount of their efforts to driving room revenue performance. It’s an understandable decision, given that rooms are the obvious staple of any hotel operation and there are only so many hours in a day. 4 Steps for Improving Meetings & Events Revenue Performance With meetings and events (M&E) being responsible for nearly

4 Steps for Improving Meetings & Events Revenue PerformanceRevfine.com2024-05-21T15:43:19+02:00

Account Analytics: Optimize Corporate & Agency Performance with Data

Revfine.com2024-05-22T18:27:11+02:00

Account Analytics is much more than most Sales Managers are currently equipped with, usually in an Excel sheet or PMS report: Room Nights, ADR, and Revenue per account. Understand how deeper Account Analytics across Corporate and Agency accounts can help your hotel's commercial team analyze the entire segment of individual accounts and leverage the data for better commercial decisions. What

Account Analytics: Optimize Corporate & Agency Performance with DataRevfine.com2024-05-22T18:27:11+02:00

Hotel Revenue Management

Optimizing revenue and growing your business

KPI