
Upselling Tips & Examples to Improve Your Hotel Marketing Strategy
Upselling has been on hoteliers’ minds for many years. Traditionally the revenue manager would devise the underlying strategy and leave it to the front desk team to carry it out. But the deeper you dive into the world of digital upselling, the more you’ll see that it can add value to nearly every area of your hotel. In this article, Marketing manager Marlon Roosblad and his team from the QO Amsterdam hotel provide you with
Space Tourist: Who Was the First Tourist in Space?
The recent rise of companies like SpaceX, Virgin Galactic, and Blue Origin has opened up the realistic prospect of becoming a space tourist. However, the very first space tourist visited space back in 2001. Here, you can learn more about space tourism and the story of the world's first space tourist. Table of Contents: Space Travel: The History in a Nutshell An Introduction to Space Tourism Who Was the First Space Tourist? Video: The World's
POS Systems: Overview and Importance in the Hospitality Industry
POS systems, or point of sale systems, can significantly enhance day-to-day operations for businesses in the hospitality industry, and they can also boost the customer experience too. In this article, you can learn more about a POS system, how it works, why it can be beneficial, and how you can get the most from one. Table of Contents: What is a POS System? Types of POS System Legacy-Based POS Systems Cloud-Based POS Systems POS Systems
Are Attribute-Based Bookings the New Standard for Hotels?
The attribute model has become quite a buzzword in the hospitality industry in recent years. But what exactly is attribute-based booking, otherwise known as attribute-based selling? And which advantages can it bring your upselling initiative? Let’s see what the experts say, so you can make up your mind about whether to test this new approach at your hotel. What is an Attribute-Based Booking? Attribute-based booking means splitting the product, in this instance the hotel stay
Collaborative Success for eCommerce and Revenue Management Teams
Question for Our Revenue Management Expert Panel: What are the best practices for building and maintaining successful collaboration and communication between hotel eCommerce and Revenue Management teams? (Question by Aida Muñoz) Our Revenue Management Expert PanelTamie Matthews - Sales & Marketing Consultant, RevenYouConnor Vanderholm - CEO, ToplineDiego Fernández Pérez De Ponga - Director of Revenue Management, Palladium Hotel GroupHeiko Rieder - Senior Vice President Commercial & Distribution, Step Partners EuropeNiko Krauseneck - Founder, RevenueRebelMassimiliano Terzulli - Revenue Management Consultant, Franco Grasso Revenue TeamKrunal Shah - Director of Revenue Management, The Biltmore Mayfair, LXR Hotels
5 Benefits of Virtual Reality Marketing for The Travel Industry
Virtual reality is experienced through sights and sounds in an artificial environment provided by a computer. The travel and tourism industry has started adopting this tool to enhance customer experience and maximize engagements. If you want to use this innovative tool to promote your travel business, take a look at this overview of virtual reality marketing (Also known as VR marketing), its importance for the tourism sector, and 5 advantages of using virtual reality to
Revenue Management vs Yield Management
Within the hotel industry, revenue and yield management are two of the most useful tools available to managers, allowing them to maximize the money they make from guests. Although the two concepts are closely linked and share a lot of similarities, there are some important differences too. In this blog post, we explain the differences and compare the two strategies in greater detail. Table of Contents: Defining the Two Strategies Why Are Yield and Revenue
Essential Skills and Characteristics in Marketing Leadership Roles
Question for Our Hotel Marketing Expert Panel What are the essential skills and characteristics that hotels should look for when recruiting for Marketing leadership roles? What advice can you offer to hotels in this position? Our Marketing Expert Panel Adele Gutman - Culture
Vrbo Owner Login Strategies & Optimization for More Bookings
VBRO owner login strategies are essential if you use the platform to let your holiday rental property effectively. Vrbo is a holiday rental company specializing in short-term accommodation. It connects property owners with renters looking for self-contained spaces. Unlike other OTAs (online travel agencies), Vrbo focuses on renting apartments and
In-stay Upselling: Why You Should Use It and How to Maximize Deals
In addition to pre-stay upselling, in-stay upselling allows hoteliers to unlock another dimension that leads to enhanced revenue and guest satisfaction. In-stay upselling reminds guests of services they might have missed when booking their room and allows them to book these deals throughout their stay. What Are the Benefits of