The 71% Attrition Cliff: Why Hotel Guests Don’t Return
71% of guests who return for a second stay never make a third. That's not an estimate or a survey claim. It comes from our own analysis of more than 6 million guest records across Bookboost-connected properties between 2024 and 2026, where 282,000 guests reached a second stay, but only 83,000 reached a third. Here's why it should bother you: the second stay is the moment most hoteliers exhale. The guest came back, the property
How to Improve Hotel Profit Margin With Smart Strategies
Hotel profit margin calculations are of immense importance within the hospitality industry. Your profit margin is generally defined as the percentage of revenue left after operating expenses have been subtracted. However, you can also adapt the concept to account for individual factors. Understanding your profit margin allows for better resource allocation and growth as you're able to better plan for weather, seasonal changes, improvements, etc. In this article, you'll learn techniques to calculate your profit
Hotel Room Cleaning Strategies for Better Hotel Performance
Hotel room cleaning is the process of preparing, sanitizing, and servicing a room, so it is ready for the next guest. It can involve everything from vacuum cleaning and changing bed sheets to carrying out inspections and wiping surfaces. Cleaning is essential for living up to guest expectations and forms a major component of the housekeeping department's workload. It makes your hotel presentable, ensures hygiene standards are upheld, and protects your guests. In this article,
Discover Examples of Artificial Intelligence (AI) in the Hotel Industry
AI in hotels describes the use of artificial intelligence technology in the hotel industry. This technology is increasingly used to automate processes, analyze vast amounts of data, and deliver next-level personalization. Modern AI technology has become a significant benefit for the industry as it deals with challenges like labor shortages and rising costs. AI can also be used to reduce human error, which can enhance your hotel's reputation. In this article, you can take a
How to Improve Hotel Profit Margin With Smart Strategies
Hotel profit margin calculations are of immense importance within the hospitality industry. Your profit margin is generally defined as the percentage of revenue left after operating expenses have been subtracted. However, you can also adapt the concept to account for individual factors. Understanding your profit margin allows for better resource allocation and growth as you're able to better plan for weather, seasonal changes, improvements, etc. In this article, you'll learn techniques to calculate your profit margin, integrate it with industry benchmarks, and strategically leverage those metrics. Quick Definition: "Hotel profit margin is the percentage of revenue your hotel keeps after
Discover Examples of Artificial Intelligence (AI) in the Hotel Industry
AI in hotels describes the use of artificial intelligence technology in the hotel industry. This technology is increasingly used to automate processes, analyze vast amounts of data, and deliver next-level personalization. Modern AI technology has become a significant benefit for the industry as it deals with challenges like labor shortages and rising costs. AI can also be used to reduce human error, which can enhance your hotel's reputation. In this article, you can take a
Top Sites Like Airbnb That Can Help Hoteliers Maximize Bookings
Sites like Airbnb represent an important expansion in peer-to-peer rental options. Airbnb sparked huge changes in the hospitality sector by first introducing the model. However, websites like Airbnb are becoming more common and offer innovative and unique opportunities for owners and travelers alike. Likewise, as a hotel owner, they're both a source of inspiration and your competition. In this article, you'll discover the most important sites, their effect on the hospitality sector, and methods to
What Would Your Ideal Revenue Management AI Agent Do?
Question for Our Revenue Management Expert Panel If you could design just one AI Agent to support your revenue management projects and workflows, without any restrictions or limitations, what would it do and why? (Question by Michael J. Goldrich.) Our Revenue Management
What Would Your Ideal AI Agent for Hotel Marketing Do?
Question for Our Hotel Marketing Expert Panel If you could design just one AI Agent to support your hotel marketing projects and workflows, without any restrictions or limitations, what would it do and why? (Question by Michael J. Goldrich.) Our Marketing Expert Panel
Best Legal U.S. Address Providers for Frequent Travelers and Expats
For Americans living overseas, a U.S. address often becomes the link that keeps everyday financial and legal tasks running smoothly. Banks, tax agencies, insurers, and state offices still expect a consistent address, even when your life is spread across different countries. Without one stable point of contact, simple tasks can