Surrounded by a 1335 km coastline, framed by coconut trees and countless varied beaches, few visitors have complained after visiting the remarkable island nation of Sri Lanka. Measuring hardly 240 km across from its widest point, this pearl of the Indian Ocean may seem small in size, but it holds a lot within its small space. With so many amazing
Planning to take a break from your hectic work routine? Many travellers today seek adventure holidays that let them step outside their comfort zones and discover new sides of themselves. Greece, with its stunning islands scattered across the Aegean and Ionian Seas, offers just that. While Greece is often known as a place to unwind, it also has ample options
Data has become the new language of hospitality, but not everyone in the hotel industry speaks it fluently. Too often, analytics live in reports seen only by a few, while decisions are made by many. In today’s fast-moving market, that’s a luxury no hotel can afford. Making analytics accessible to everyone isn’t a trend; it’s a competitive necessity. The Hidden
The hospitality industry continues to evolve amid shifting guest expectations, global disruptions, and economic uncertainties. To stay competitive, hotels must embrace smarter systems and agile strategies that ensure long-term success. With the right tools in place, hospitality leaders can adapt faster, optimize performance, and create a more stable foundation for future growth in an ever-changing travel landscape. In this article,
WhatsApp isn’t just a guest messaging tool. It is a faster, more personal way to connect with guests across their journey. Hotels are using it to boost check-in rates, improve service touchpoints, and even increase on-site sales. In this guide, you’ll learn when WhatsApp works best compared to email and SMS, what it costs, and how to build a smart
Destination marketing can be invaluable for anyone who makes money by increasing the number of people traveling to a location. This includes local and national governments, airlines, travel agents, entertainment venues, tourist attractions, and operators of hotels and resorts. In this article, you will learn more about some of the destination marketing strategies that can help attract more visitors in
Hospitality management has various objectives and functions that differ from one business to the next. However, its primary goal remains the same; to provide customers the best service and a flawless experience from start to finish. If you are interested in a career in hospitality management, you will learn all about this industry and how to get started in this
Antarctica feels like another planet, yet it is closer to your travel dreams than you think. Vast ice fields, blue glaciers, and extraordinary wildlife make every moment feel rare and rewarding. Whether you are a photographer, birder, or first-time polar explorer, you will find unforgettable encounters on sea and shore. With careful planning and the right operator, you can cruise
Question for Our Revenue Management Expert Panel: Is standardising room categories boosting bookings but diluting hotel individuality, or limiting a property’s ability to stand out and stay profitable? (Question by Nikolas Hall) Our Revenue Management Expert Panel Massimiliano Terzulli - Revenue Management Consultant, Franco Grasso Revenue Team Tamie Matthews - Revenue, Sales
Question for Our Hotel Marketing Expert Panel Knowing what you know now about career paths, developing skills and gaining experience in the hospitality industry, what advice would you give to your younger self on first entering the workforce? Our Marketing Expert Panel Michael J. Goldrich - Founder & Chief Advisor, Vivander Moriya
An effective, data-driven room pricing strategy is the cornerstone of hotel distribution management, with the ultimate goal of finding the ideal price per room that ensures you can maximize revenue without losing guests to competing properties. 9 Effective Strategies for Rate Pricing While overall rate optimization is the main objective, there are various ways to get there. In this article,
In hotel management, numbers are everywhere: dashboards, reports, presentations. These numbers offer a sense of control and clarity. But numbers on their own don’t tell the full story. Relying on isolated metrics can lead to misguided strategies, missed opportunities, and costly mistakes. It’s the context that brings meaning to the numbers: in addition to the numbers as shown, is there
Understanding your guests is key to standing out as a hotel. But with diverse demographics and travel styles, a one-size-fits-all approach simply won't cut it. This is where guest segmentation comes in, a powerful strategy that allows you to personalize your offerings and communication to resonate with each guest on a deeper level. This article explores the power of guest
The hospitality industry has undergone a dramatic transformation through the integration of digital marketing. Hotels, resorts, and travel brands are moving away from traditional advertising to adopt Digital Marketing Strategies, transforming the Hospitality Industry, leveraging data-driven insights, real-time engagement, and online platforms. This digital revolution allows hospitality businesses to connect with guests on a deeper level, offering seamless online booking,
The right hotel energy solution is a major concern for any hotel business. Rising energy costs can dramatically affect your bottom line. In addition, today's eco-minded travelers are increasingly concerned with the impact of their stay on the environment. In this article, you'll learn how your hotel business can reduce costs, attract more guests, and care for the planet at
Travel is more than just visiting new destinations. It is an expression of curiosity, connection, and discovery. From exploring distant cultures to escaping daily routines, travel enriches our understanding of the world and ourselves. It unites people across borders, fuels economies, and inspires lifelong learning through meaningful experiences. Whether for adventure, relaxation, or personal growth, every journey tells a story
For years, revenue management was the commercial heartbeat of hotels: optimizing room rates, forecasting demand, and filling beds efficiently. But the landscape has shifted. Relying solely on RevPAR is like saying you watched a movie after watching the trailer; you may know what it is about, but you miss the full plot. To thrive in a world of rising costs
Question for Our Revenue Management Expert Panel: Are hotels ready to effectively implement dynamic pricing for ancillary services? Are guests ready to accept fluctuating prices for ancillary services? (Question proposed by Pablo Torres) Our Revenue Management Expert Panel Pablo Torres - Hotel Consultant Tamie Matthews - Revenue, Sales & Marketing Consultant, RevenYou