From Fragmented PMS to Forecast Confidence: A Case Study
Managing revenue across multiple properties is complex. When different PMS systems, inconsistent data, and slow reporting are added to the mix, clarity disappears quickly. Revenue teams spend more time reconciling numbers than shaping strategy, and forecast confidence begins to erode. In multi-PMS environments, trust in data becomes the real bottleneck. This article shows how a multi-property hotel operator turned fragmented data into confident forecasting, stronger RGI performance, and faster decisions you can rely on. The
Raja Ampat or Komodo? A Practical Liveaboard Guide for Better Dive Travel Decisions
Indonesia offers some of the most remarkable liveaboard diving experiences in the world, yet choosing between Raja Ampat and Komodo can be challenging for travelers and tourism professionals alike. Both destinations promise spectacular marine life, dramatic landscapes, and memorable underwater encounters. However, they deliver very different experiences depending on seasonality, travel logistics, diver confidence, and guest expectations. Understanding these differences helps hospitality professionals recommend the right destination for the right traveler. In this article, you
How Better POS Decisions Shape Daily Restaurant Performance
A restaurant does not succeed because it installs new technology. It succeeds when the team uses the right tools to reduce friction, support staff, and create a smoother guest experience from the first order to the final payment. In modern restaurants, the point of sale system (POS) has become far more than a checkout tool. It now plays a central role in service flow, communication between teams, and daily operational visibility. In this article, you
Komodo Island: Where to Stay – A Practical Hospitality Guide
Komodo has quickly become one of Southeast Asia’s most remarkable travel destinations, attracting visitors drawn by dramatic landscapes, marine biodiversity, and the chance to see Komodo dragons in the wild. Yet planning a stay here requires more thought than choosing a typical beach hotel. For hospitality professionals, that question is equally important because understanding where guests should stay helps hotels, resorts, and tour-linked properties position their value more clearly and serve visitors with greater confidence.
How Can Hotels Stay Competitive Without Slashing Last-Minute Rates?
Question for Our Revenue Management Expert Panel In markets where last-minute rates are often dropped, what pricing strategy will help keep hotels competitive without jeopardising long-term revenue goals? (Question by Mariska van Heemskerk) Our Revenue Management Expert Panel Tamie Matthews - Revenue, Sales & Marketing Consultant, RevenYou Massimiliano Terzulli - International Business Developer, Franco Grasso Revenue Team Tanya Hadwick - Group Revenue & Yield Leader, SunSwept Resorts Chaya Kowal - Director of Revenue Management, Potato Head Family Ask Our Panel a Question Join Our Expert Panel "In
AI Agents in the Travel Industry: Use Cases, ROI, and Strategy
AI agents in the travel industry are autonomous software systems that are able to work independently to achieve specific goals. They do not require human intervention and can make decisions and learn from outcomes over time. Within the travel industry, AI agents are useful as the industry currently faces key challenges that they can assist with. These agents can simplify booking processes, meet traveler demands for personalization, and optimize pricing. In this article, you'll learn
How Boutique Hotels Can Compete With Major Chains Using Niche Advertising
Big chain hotels might have big wallets, but boutique and independent hotels have agility and creativity. They have the freedom to easily pivot their marketing strategies, and they are able to build unique, more engaging stories that are harder to tell at scale. They focus on attracting a profitable segment of customers and are exceptionally good at wowing their guests. In this article, you'll learn how boutique hotels can use niche advertising, local value, and
6 Best Things to Do in Belgium
Belgium is one of those places that often ends up as a “short stop” between bigger destinations like France or the Netherlands. But once you’re there, you realize it deserves more time. It’s compact, easy to travel, and surprisingly diverse. Within a few days, you can go from medieval cities
The Hidden Revenue Opportunities Vacation Rental Teams Often Overlook
The vacation rental market has matured significantly, yet many operators continue to rely on occupancy rates as their primary measure of success. While high occupancy is essential, it tells only part of the financial story. True profitability demands a wider lens, one that accounts for ancillary income, operational efficiency, and
2026 Is the Year of MCP: What Hoteliers Need to Know
Artificial intelligence is already reshaping hospitality, yet many hotels remain stuck between experimentation and real impact. Promises of automation, smarter revenue decisions, and seamless guest experiences often clash with uncertainty around integration and strategy. In 2026, Model Context Protocol (MCP) marks a turning point by connecting AI tools directly to