News2020-01-29T13:02:29+01:00




Tips on Managing Hotel Staff During Times of Crisis

Strong leadership has always been the base for building team engagement, but it plays an even bigger role during a crisis. Straightforward? Yes, but especially when navigating through uncertain times, it can be challenging to keep your team engaged and dedicated to a common goal. In this article, three experts share their top tips on team engagement with you. How to Manage Hotel Staff During Times of Crisis and Unemployment? Jones Liew, an experienced corporate

Contactless Payments Are Becoming More Important Within Hospitality

Contactless payment methods are becoming increasingly popular throughout the hospitality sector and for good reason. They embrace some of the most cutting-edge technology while providing guests with a more user-friendly experience. It is important to take a look at this concept in greater detail. Table of Contents: What is a Contactless Payment? How Do Contactless Payments Work Within the Hospitality Sector? 4 Reasons Why Contactless Payments are Getting Popular in the Hospitality Industry 1. A

4 Important Hotel Metrics to Measure Your Guest Experience

Most hotels tend to ignore that data is essential for their business or think that data gathering and reporting is reserved for big multinational hotel chains like Accor or Marriott. Yet, the contrary is true: vital hotel metrics can benefit each hotel. In this article, you will find why having accurate metrics in your hotel could boost your revenue and success. Hotel Metrics Essential for Each Hotel The most common scenario would be to find

How to Maximize Hotel Revenue by Applying Open Pricing to Upselling

You probably already know that adjusting your room rates based on demand fluctuations can boost your revenue. But have you ever thought of applying this approach to upselling? And what about taking things yet another step further and using the principles of open pricing on upselling as well? Keep reading to discover how these techniques can take your revenue strategy and top line to the next level. The Role of Upselling in Revenue Management Upselling is an essential driver of ancillary income and can significantly increase your overall revenue and profitability. It allows you to maximize earnings during the high

Hospitality Services: A Clear Overview of All Hospitality Services

Hospitality is a broad term, encompassing areas like accommodation, travel, tourism, and food and beverage services. Across these key areas, there are many different hospitality services, from hotels and restaurants, right through to theme parks, airlines, and bars. In this article, you will find an overview of hospitality and a complete breakdown of more than 50 hospitality services you should know. Table of Contents: What is the Hospitality Industry? Main Sectors Within the Hospitality Industry

Hospitality Training: 20 Need-to-Know Courses to Train Your Staff

Proper training is vital in the hospitality industry. In a dynamic and increasingly competitive business landscape, no role is so minor that quality training can't impact your business's success. For those contemplating a career in hospitality, completing a training course can be a big advantage. In this article, you'll discover 20 courses that create skilled and competent staff. Table of Contents: The Hospitality Industry: Services, Connections and Experiences The Art of Hospitality: Maximizing Potential Through

Discover Why These Hotels Enjoy a 15%-40% Higher Revenue Than 2019!

When you review your hotel's mid-year numbers, what do you see? Are your occupancy rates up? Is revenue up? Is your hotel enjoying a revenue boost from 2019? A sample of over 400 revenue-managed hotels found they're on track to close 2022 with a 15%-40% revenue boost from 2019. A

How to Solve Staffing Shortages in the Hospitality Industry with Technology

Staffing shortages within the hospitality industry can hurt the quality of a business and the experience that customers or guests receive. However, the consequences of staffing issues can be greatly reduced through intelligent investment in technology. In this article, you can learn more about how technology can be deployed to

Go to Top