RMS System: An Overview of the Most Important Features
Revenue management is an important concept for those in the hotel industry. A revenue management system (RMS system) can go a long way towards ensuring you make informed decisions, based on evidence and data. In this article, you will learn more about RMS software, and the most important features to look out for. What is Revenue Management? Revenue management is making the right strategic and tactical decisions, to maximize the revenue you generate. To achieve this,
Which Software Integration Should a PMS Have?
Property management software, or PMS software, is widely utilized within the hospitality industry, helping owners to manage many of their daily operations from a single location. However, it is also important for your PMS system to offer integration with other software solutions, which may be more specialized. In this article, you will learn more about the most important integration options your hotel software should have. What is PMS Software? A property management system, or PMS
Can Front-Desk and Pre-Stay Upselling Coexist?
Hotels can apply upselling at four main moments in the guest journey: when the guest books, pre-stay, during check-in and during the guest’s stay. Offering extras via the hotel website’s booking engine is an approach many hoteliers are comfortable with, even though it slows the booking process and lowers conversion rates. Instead of that, let’s focus on how pre-stay upselling works and why it should be applied systematically to increase revenue. Front-Desk and Pre-Stay Upselling
What is Travel Management?
With globalization helping to make business travel more important than ever, the discipline of travel management is now crucial for optimizing overall performance. It is important to understand that corporate travel is complicated, so it should not be arranged haphazardly, or at the last minute. In this article, you will learn more about travel management itself and the value of travel management companies helping to optimize your strategy. Table of Contents: What is Travel Management?
Late Check-Out Hotel Strategies: A Comprehensive Guide for Hoteliers
Late check-out hotel strategies are based on allowing guests to extend their stay beyond the standard check-out time. Hotels will often charge guests extra for the option of checking out late. These strategies are important for the guest experience because they add an extra level of convenience. In addition, late check-out can be important for hotels because it provides an extra revenue stream and can boost positive feedback. In this article, you can read all about late check-out in a hotel, learn some valuable strategies that can help with implementation, and gain a greater appreciation for why late check-outs are
Restaurant Podcasts: 14 Excellent Podcasts for Restaurant Owners
Restaurant podcasts are a great way to learn from industry leaders and experts. Whether you're an aspiring restaurateur or an industry professional with decades of experience, there is a podcast out there for you. Restaurant podcasts cover every imaginable topic and bring in experts from throughout the restaurant industry. In this article, you'll learn about some of the top restaurant industry podcasts. Table of Contents: What Is the Restaurant Industry? What Is a Restaurant Podcast?
The Benefits of Reputation Management Software for Travel Companies
Companies operating in the travel and tourism industry can live or die based on their online reputation. For this reason, a reputation management strategy is crucial, and reputation management software can play a major role in achieving sustainable business success. Here, you will find out more about the importance of a good reputation, the value of high-quality reputation software packages, and the main features you should look out for. Table of Contents: Understanding the Word
What Marketing Strategies can Hotels use to Grow Direct Bookings?
Question for Our Hotel Marketing Expert Panel What marketing strategies can accommodation providers use to increase direct bookings? What % of total bookings should direct bookings represent? What is the minimum that hoteliers should aim for? Our Marketing Expert Panel Daphne Beers -
Room Attendant Guide; Meaning, Job Description, Duties & Technology
The room attendant's role is vital to hotels because it can have a huge bearing on presentation and overall customer satisfaction levels. In this article, you can learn all there is to know about the job, including a definition, an outline of the key duties and responsibilities, and an overview
Hotel Housekeeping Guide: 11 Tips & Tricks to Clean Your Hotel
Hotel housekeeping is one of the most important elements of customer service because all guests want to stay in a clean, tidy, comfortable, aesthetically appealing hotel that is organized or arranged appropriately. In this article, you can learn some tricks and strategies for keeping your hotel just as guests like