Hotel Profit Management Redefining Performance for the Future
For years, revenue management was the commercial heartbeat of hotels: optimizing room rates, forecasting demand, and filling beds efficiently. But the landscape has shifted. Relying solely on RevPAR is like saying you watched a movie after watching the trailer; you may know what it is about, but you miss the full plot. To thrive in a world of rising costs and demanding owner expectations, hotels must embrace total profit management. Profitability is the scoreboard that
Are Guests Ready for Dynamic Pricing in Hotel Ancillary Services?
Question for Our Revenue Management Expert Panel: Are hotels ready to effectively implement dynamic pricing for ancillary services? Are guests ready to accept fluctuating prices for ancillary services? (Question proposed by Pablo Torres) Our Revenue Management Expert Panel Pablo Torres - Hotel Consultant Tamie Matthews - Revenue, Sales & Marketing Consultant, RevenYou Massimiliano Terzulli - Revenue Management Consultant, Franco Grasso Revenue Team Niko Krauseneck - Founder, RevenueRebel
Hospitality Leaders on Maximising ROI from Marketing Budgets
Question for Our Hotel Marketing Expert Panel Given the range of marketing channels available, from paid search to trade shows, how do you advise strategically allocating budget to maximise impact and ROI? What guides the decision-making process? Our Marketing Expert Panel Max Starkov - Adjunct Professor Hospitality Technology, New York University Moriya Rockman - Chief of Marketing, Smiling House Luxury Global Tamie Matthews - Revenue, Sales & Marketing
Ditch Discount Blasts and Reward High-Value Hotel Guests
Hotels often rely on blanket discount codes to spark bookings, but these offers rarely resonate with high-value guests. Instead, they attract low-spending visitors who deliver minimal long-term revenue. Today’s travelers expect more: personalization, recognition, and incentives that reflect their loyalty. Guests who feel noticed are far more likely to return, spend more, and recommend your brand. In this article, you’ll learn why ditching generic discount blasts in favor of targeted campaigns fuels loyalty, revenue, and
How Guest Experience Drives Hotel Revenue (and How to Maximize It)
From discovering your hotel to booking a room, from checking in to ordering room service — the guest experience isn’t a set of isolated touchpoints. It’s a journey. One that shapes how your brand is perceived and directly impacts your bottom line. Turning Happy Guests into Higher Profits The connection between guest satisfaction and revenue isn’t just intuitive — it’s proven. Hotels that prioritize guest experience consistently see higher ADR, occupancy, and RevPAR. In fact, a Cornell study found that a one-point increase in online review scores can raise RevPAR by up to 1.42%. But what’s behind this link? And
From Server Rooms to Smart Systems: Making Hotel Technology Energy Efficient
Hotel sustainability is often associated with energy-saving lighting or water conservation. However, the technology running behind the scenes also consumes large amounts of power. Servers, network devices, and outdated IT systems can quietly increase energy use and operating costs. As hotels adopt more digital tools, improving technology efficiency becomes essential. Smarter infrastructure, cloud systems, and better network planning can reduce waste while improving performance and security. In this article, you will learn how hotels can
Le Negresco: A Place of Unforgettable Art and Beauty
Le Negresco is not simply a five-star hotel on the Promenade des Anglais. It is a landmark that blends art, history, and refined hospitality in one extraordinary setting. Since 1913, this iconic Nice property has welcomed royalty, artists, and world leaders while preserving its distinctive character. From museum-worthy interiors to Michelin-starred dining, every detail reflects French heritage and Riviera elegance. In this article, you will discover what makes Le Negresco a timeless cultural and luxury
How Luxury Hotels Use Technology to Elevate Comfort and Convenience
The hospitality industry has always been about anticipating needs before guests even realize they have them. But today's luxury hotels have taken this art to an entirely new level, weaving technology so seamlessly into the guest experience that it feels less like innovation and more like intuition. Walk into a
Why Vacation Condos Are Gaining Popularity With Modern Travelers
The way people travel today looks very different from just a few years ago. Travelers are no longer satisfied with accommodations that simply provide a place to sleep. Comfort, privacy, flexibility, and personal space now influence booking decisions more than brand names. As travel becomes more experience-driven, expectations for where
How Cancellation Policies Impact Hotel Revenue and Demand
Cancellations are part of hotel life, but the stress they create doesn't have to be. The real challenge is knowing how to set a policy that protects revenue without pushing guests away. The right cancellation terms influence bookings, guest confidence, pricing power, and even your market position. In this article,