COVID-19 brought the global hospitality industry to a grinding halt. Now, many destinations are slowly opening up again and the industry is beginning to recover. To help you get the most out of your property during this rebound phase, this article summarises expert COVID recovery tips for your marketing, revenue management, F&B and front office departments. At the bottom of
Strong leadership has always been the base for building team engagement, but it plays an even bigger role during a crisis. Straightforward? Yes, but especially when navigating through uncertain times, it can be challenging to keep your team engaged and dedicated to a common goal. In this article, three experts share their top tips on team engagement with you. How
Nowadays, hoteliers can not only rely on their hotels’ amenities, looks, or standardized services; they need to offer more. Happy customers are the key to success in the hotel business. Customer satisfaction is increasingly important, and knowing your guests’ needs has become a must for hoteliers. So hoteliers should make efforts to distinguish themselves from the competition. 3 Tips to
To run a hotel business successfully, you need to consider various factors, conduct effective research, and make detailed plans. In this article, you'll discover the most crucial steps, from creating a business plan to staffing and operating your hotel. You'll find out what strategies make a hotel successful and how you can put them to work for your business. Table