News2020-01-29T13:02:29+01:00




Boost Your Hotel Profits With An Interim Revenue Manager

Revenue management is more of a philosophy than a set-in-stone strategy. Regarding the hotel and hospitality industry, revenue management is all about selling the right room to the right guest at the best possible time, and always at the best price. Moreover, a good revenue manager will be able to identify which distribution channels are best suited for these efforts. Ultimately, revenue management is about maximizing profits and revenue while always remaining cost-efficient. Whether it's

RevPAR versus GOPPAR

Revenue per available room, or RevPAR, and gross operating profit per available room, or GOPPAR, are two of the most vital KPIs available to hotel managers. Both form an important part of any effective revenue management strategy. Both metrics concern themselves with occupancy rates, but they detail very different things, as one is centered around money being brought in, while the other is based on overall profit. How Do You Calculate RevPAR and GOPPAR? The

RevPAR versus RevPOR

Revenue per available room, or RevPAR, and revenue per occupied room, or RevPOR, are two KPIs used within the hotel industry, especially for revenue management purposes. Although the two metrics have similar names, what they measure is quite different, meaning neither KPI is necessarily more useful than the other. How Do You Calculate RevPAR and RevPOR? The formulas for working out the revenue management metrics RevPAR and RevPOR are as follows: RevPAR = Rooms Revenue

4 Reasons Why Resorts Outsource Revenue Management

For resorts, hotels, and other hospitality companies, revenue management is vital, allowing financial results to be optimized. However, many outsource revenue management to a third party rather than handling it internally, because it requires specialist knowledge and tools. In this article, you will learn more about revenue management strategies and some of the key reasons why they are often outsourced. Defining Revenue Management Revenue management is a strategy that maximizes financial results through data and

Greeting and Welcoming Guests: How to Make a Great First Impression

Greeting and welcoming guests includes everything from a verbal introduction to providing a written welcome message. Your greeting may also involve leaving gifts, offering useful information and answering questions. The importance of these initial interactions is difficult to overstate because guests will often make snap judgments based on them. You never get a second chance to make a first impression, so make it a good one. In this article, you will learn all about greeting and welcoming guests, including what it looks like and why it matters. You will also read examples of ways you can get this process right

Food Ordering System: How to Choose the Best One for Your Property?

A food ordering system is a system that allows a restaurant or similar business to accept, process, and manage orders for food from customers. In this article, you will be able to explore some common systems and understand the benefits of having a high-quality system in place for your business. Table of Contents: What is the Restaurant Industry? What is a Food Ordering System? Why is a Food Ordering System Important? The Main Types of

Hotel Concierge: Learn About Guest Services Representatives of a Hotel

A hotel concierge is a specialist customer service representative tasked with receiving guests, responding to guest needs, and helping to provide a pleasant all-around guest experience. In this article, you can learn more about a hotel concierge, what the role entails, and why these guest service reps are so valuable. Table of Contents: The Hotel Industry Explained What is a Hotel Concierge? Responsibilities of a Hotel Concierge Requirements for a Hotel Concierge What Is Les

Booking Login: Get More Bookings on Booking.com!

A Booking login can help boost guest numbers, optimize pricing and maximize revenue for your hotel. In this article, you'll learn everything you need to know about Booking.com. You'll learn what the site is and how it works and discover top tips for boosting your hotel's profile and getting more

How Can Hotels Convey Sustainability Efforts in Marketing Messages?

Question for Our Hotel Marketing Expert Panel Today’s guests are growing increasingly aware of sustainability efforts in travel. What marketing messages best convey a hotel’s sustainability efforts? (Question proposed by Alessandro Inversini) Our Marketing Expert Panel Susanne Williams - Performance and Revenue Director,

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