Project Description

Oaky app - Upselling tool for hotels - logo 400x400


Let Oaky work for you – Become a leader in up-selling. Oaky is the personalised pre-stay upsell platform for hotels to maximise profit and enhance the guest experience. With a high conversion, Oaky puts your arriving guests in control of taking offers that both drive revenue and enhance their experience.

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About Oaky

Since the start, Oaky had one clear mission: to help hoteliers capture incremental revenue and enable a superior guest experience by offering travellers relevant services in a personalised manner based on their preferences and needs.

To fulfil this mission, Oaky’s platform analyses a vast array of data about each guest to gather demographic, behaviour and intent information which is used to deliver individualised offers to the right guest at the right time. Oaky has become the number upsell tool for hotels.

Articles Written by Oaky

The Ultimate COVID Recovery Strategy for Every Hotel Department

COVID-19 brought the global hospitality industry to a grinding halt. Now, many destinations are slowly opening up again and the industry is beginning to recover. To help you get the most out of your property during this rebound phase, this article summarises expert COVID recovery tips for your marketing, revenue management, F&B and front office departments. At the bottom of this article, you find a link to download 4 free eBooks with more in-depth COVID

Tips to Boost Your Hotels Upsell Conversion With Powerful Visuals

Images can prompt strong emotions and move people to take action. Since you probably know this already, you use beautiful photos on your website to convince site visitors to make a reservation. But have you ever thought of applying this to pre-arrival upselling and cross-selling to increase your conversions? Read on to learn how you can leverage the power of representative photos to help sway guests in favour of your upsell. The Right Images for

Let’s Get Digital: Creating a Smart Guest Journey for Your Hotel

Coronavirus threw a lot of well-established routines and best practices overboard without warning. Within only a few months, almost every aspect of hotel operations had to be re-examined and updated in ways nobody would have predicted at the start of 2020. To help you navigate this transition, this article sums up actionable tips on how you can adapt your guest journey to the new reality. New Automation Standards Due to The Corona Pandemic New, strict

Tips on Managing Hotel Staff During Times of Crisis

Strong leadership has always been the base for building team engagement, but it plays an even bigger role during a crisis. Straightforward? Yes, but especially when navigating through uncertain times, it can be challenging to keep your team engaged and dedicated to a common goal. In this article, three experts share their top tips on team engagement with you. How to Manage Hotel Staff During Times of Crisis and Unemployment? Jones Liew, an experienced corporate

Revenge travelling: What Will Travel After COVID-19 Look Like?

Many trips had to be cancelled due to the COVID-19 crisis, but recent consumer surveys show that many people will want to catch up on those missed travel trips after the crisis; so-called revenge travelling. But now the question is: will demand bounce back as quickly as some seem to think? Will the way we can travel change a lot after this pandemic? And how should you as a hotelier prepare for the arrival of

How Much Revenue Could Your Hotel Make From Upselling?

Upselling is a great way to boost both your guests’ experience and your revenue through paid upgrades and ancillary services. In this article you will learn how you can calculate additional revenue, made by upselling. Additionally you find a handy tool to help you to estimate the potential. Success Factors for Upselling A recently published benchmarking report shows that elements like property type (e.g. resort, downtown hotel, hostel…) and location (e.g. mountains, beach, downtown…) strongly impact

By How Much Can Upselling Boost Your Hotel’s Revenue?

The importance of upselling within the hotel industry has increased over recent years. No wonder, because a good upselling strategy can significantly boost a hotels revenue. But is upselling beneficial for every type of hotel? Is it worth for your hotel? In this article you find a comparison of the upsell performance per type of hotel, based on recent benchmark report. At the bottom of the article you also find a link to download the

Can Front-Desk and Pre-Stay Upselling Coexist?

Hotels can apply upselling at four main moments in the guest journey: when the guest books, pre-stay, during check-in and during the guest’s stay. Offering extras via the hotel website’s booking engine is an approach many hoteliers are comfortable with, even though it slows the booking process and lowers conversion rates. Instead of that, let’s focus on how pre-stay upselling works and why it should be applied systematically to increase revenue. Front-Desk and Pre-Stay Upselling

Oaky News

Oaky Wins Best Upsell Software Award

Amsterdam - Oaky, the leading commission-free, pre-stay upselling platform for hotels was named Best Upsell Software 2020 at the recent HotelTechAwards hosted by Hotel Tech Report, making this the third time in a row that the Amsterdam-based company took home this prize. Customer Ratings Determine Winner The winners are determined solely based on customers ratings, who have many years of experience in the hospitality industry and use these tech solutions every day. To select this

Radisson Hotel Group Benefits From Oaky’s Upselling Solution

Amsterdam - Oaky announced a strategic agreement with Radisson Hotel Group, one of the world's largest hotel groups for the roll-out of Oaky's upselling solution to more than 200 hotels in EMEA (Europe, Middle East and Africa) by the end of 2019. Known for delivering memorable moments and focusing on personalised service, Radisson Hotel Group will use Oaky to promote customised offers to guests before their arrival and by creating an individually tailored, unforgettable stay

Free Ebooks Provided by Oaky