The Housekeeping Robots Driving Hospitality Industry Innovation
Housekeeping robots are machines capable of carrying out tasks typically associated with housekeeping departments, such as cleaning, tidying, and moving objects. These machines are used to reduce the workload of housekeeping staff and improve operational efficiency. In this article, you can learn more about housekeeping robots and explore examples of some of the most innovative robots in use right now. Table of Contents: Understanding Robotics in the Hospitality Industry What is a Housekeeping Robot in
AI Agents in the Travel Industry: Use Cases, ROI, and Strategy
AI agents in the travel industry are autonomous software systems that are able to work independently to achieve specific goals. They do not require human intervention and can make decisions and learn from outcomes over time. Within the travel industry, AI agents are useful as the industry currently faces key challenges that they can assist with. These agents can simplify booking processes, meet traveler demands for personalization, and optimize pricing. In this article, you'll learn
How Boutique Hotels Can Compete With Major Chains Using Niche Advertising
Big chain hotels might have big wallets, but boutique and independent hotels have agility and creativity. They have the freedom to easily pivot their marketing strategies, and they are able to build unique, more engaging stories that are harder to tell at scale. They focus on attracting a profitable segment of customers and are exceptionally good at wowing their guests. In this article, you'll learn how boutique hotels can use niche advertising, local value, and
How Can Hotels Align Pricing with Value and Market Position?
Question for Our Revenue Management Expert Panel What analysis should hotels use to evaluate pricing relative to perceived value and that of competitors? How might this influence their market positioning strategy? (Question by Mariska van Heemskerk) Our Revenue Management Expert Panel Mariska van Heemskerk - Owner, Revenue Management Works Massimiliano Terzulli - Revenue Management Consultant, Franco Grasso Revenue Team Tanya Hadwick - Group Revenue & Yield Leader,
83% of Hoteliers Find Tech Stressful: How to Fix It
You've got the systems. But if you and your staff are still spending hours each week fixing rate discrepancies, chasing failed syncs, and patching data gaps, those systems are working against you. This article unpacks the real causes of hotel tech stress and gives you practical steps to save time, reduce errors, and protect your revenue. Why Hotel Technology Stress Is on the Rise If technology is causing this much pressure, something clearly is not working. After all, your systems are meant to make life simpler, not more complicated. In the recent survey done by PMS provider RMS and RoomPriceGenie,
Best Legal U.S. Address Providers for Frequent Travelers and Expats
For Americans living overseas, a U.S. address often becomes the link that keeps everyday financial and legal tasks running smoothly. Banks, tax agencies, insurers, and state offices still expect a consistent address, even when your life is spread across different countries. Without one stable point of contact, simple tasks can turn into delays, extra verification checks, and missed documents. That is why choosing the right address setup matters before long-term travel begins. Why a Stable
What Skills Do Hotel Revenue Managers Need in the AI Era?
Question for Our Revenue Management Expert Panel What are the top skills hotel revenue management teams need to succeed in an AI-driven hospitality landscape? How can they improve and future-proof their skills to leverage AI to its full potential? Our Revenue Management Expert Panel Ric van Holthe tot Echten - Founder & Managing Partner, Revenue Guru Massimiliano Terzulli - International Business Developer, Franco Grasso Revenue Team Dermot Herlihy
Revenue Beyond Rooms: A Guide to Maximize Total Guest Value
Hotel revenue management is no longer limited to pricing rooms and protecting RevPAR. Rising costs, changing guest behavior, and growing demand for experiences are pushing hotels to rethink where revenue comes from and how value is captured. Today, guests spend across multiple touchpoints, both on and off property, creating new
Hotel Reception Staff Role in Revenue Management Success
Your hotel can do everything right, but if your customers aren’t happy, that can lead to a loss of revenue. Why? Unhappy customers leave negative reviews, and that affects future bookings. The Importance of a Positive Hotel Reputation Recently, while browsing some online property reviews, one stood out. "... we
Ancillary Revenue Guide: Grow Your Hotel Revenue Smartly
Ancillary revenue describes earnings that originate from the sale of products or services besides your primary offering. In the case of hotels, this means products and services beyond the sale of hotel rooms. For hotels, ancillary revenue is important because it provides additional income. When ancillary services are of a