Hotel Zafiro adopted an AI chatbot to increase direct bookings and overall customer experience. They improved their instant guest service, reduced operational costs, and increased direct sales by 11%. Download the following case study of Zafiro hotel to know more about how it impacted their direct sales, productivity, and guest satisfaction.
Revenue management software automates the process of using analytics to determine the right price for hotel rooms to maximize revenue and profitability. The primary goal is to sell the right product to the right customer at the right time for the right price on the right channel. This Revenue Management System
When it comes to attracting as many customers as possible and maximising your revenue to the max, hotel marketing and revenue management strategies play a crucial role. Hotel software and technology have become a necessity to execute all strategies as efficiently and effectively as possible. Therefore we piled up the 10
Like most countries, Japan was hit hard by Covid-19. However, the Wayfarer Group’s Kyoto property was able to weather the crisis and outperform their competition. Please find out how they did it in this case study where the Revenue and Marketing Manager at Wayfarer Hotel Group, Frederic Turpin, shares his insights.
Hotel revenue management has reached a turning point - and is more vital than ever. But what does the future of revenue mean for your hotel? Implementing an automated RMS will get your hotel back on the fast track to greater profitability and productivity. In the guide “Drive the Future of
Managing room revenue only is no longer enough in today’s unpredictable and fast-paced market and ancillary income has become a primary source of revenue for many properties. Within this free ebook “Total Revenue Management” you’ll learn how to get started with applying revenue management principles beyond the room departments. All revenue-generating
Traditionally, hotels focus on acquisition, while ancillary guest revenue is an afterthought. ADR and Occupancy are down in the current world, so hotels need to maximize revenue per guest even after the reservation is made. Hospitality veteran and upsell expert, Jos Schaap explains in this masterclass the psychological underpinnings of the
Hotel Revenue Management is an innovative economic discipline that involves the harmonious and integrated use of sales channels, distribution strategies and market-oriented dynamic pricing to obtain the highest profits possible from each hotel. This ebook is an introduction to revenue management for executives, general managers and hotel owners. Within the ebook
Even if the turnaround is still very unclear, the introduction of the vaccine has begun to shed positive light and we can see positive signs of increased demand for travel in Europe and North America from May 2021. One thing is obvious at this time: hoteliers need to be more agile
Within this free course "Upselling Course for Hotels" you find 7 Video lessons including interactive quizzes, to become a Rockstar at upselling. Get started in the multifaceted world of hotel upselling! Become acquainted with the many layers of effective upselling, learn key do's and don'ts and find out how it can
While hoteliers, in general, are becoming well-versed in the multiple benefits of digital upselling, it’s interesting to note how individual hotels find unique ways of using upselling to boost their business. In the report “Hotel Upsell Performance Report including In-depth Results” you find out which deals perform best at the Van
Today's global hotel industry is facing the biggest challenge in recent history, and yet the greatest potential for transformational progress and accelerated growth. It would seem that 2020 has dealt us all with a losing card, but there is always a game to be won. This version of The Hotel Revenue
For far too long, hotel staff has been compensating the lack of automation in the hospitality sector. Think about the receptionist answering the same question time and again. At the same time, customers increasingly require assistance in an instant. In this ebook, you’ll learn about the value of chatbots and how
This free ebook consist of 73 pages with 49 tips to supercharge your hotels revenue. It has been expertly curated to help small hotels make the most of the online marketing, distribution, sales and revenue management opportunities. Below you find an overview of all topics.