Technology & Software

6 Hotel Technology Predictions for 2024

2024-01-16T17:10:24+01:00

Automation and AI are revolutionizing traditional business practices in the dynamic hospitality industry. As 2024 becomes clearer, experienced hospitality professionals "gazed into the crystal ball" to preview the future. 2024 is shaping up to be a big year in hospitality. This guide explores how innovative hoteliers are shaping future

Top 50 Hotel Guest Chat Questions Asked in Summer 2023

2023-11-02T12:37:24+01:00

In this report, you'll discover the top 50 topics of questions hotels received in the summer of 2023. The authors analyzed over 1.7 million conversations to identify the key categories of queries, emerging trends, and differences between various communication channels, like web chat, Facebook Messenger, Instagram, WhatsApp, and more. First-party data

Increase Repeat (Hotel) Restaurant Visits with Marketing Automation

2023-05-22T19:27:25+02:00

Revolutionize your (hotel) restaurant’s marketing with automation. Learn how you can delight your guests like never before with tailored, personalized marketing using automation. In this step-by-step guide “Increase Repeat (Hotel) Restaurant Visits with Marketing Automation”, you’ll learn how to set up your marketing automation and review your overall marketing automation strategy.

How Wayfarer Hotel Group Outperformed Their Market by 15%

2021-06-25T18:15:58+02:00

Like most countries, Japan was hit hard by Covid-19. However, the Wayfarer Group’s Kyoto property was able to weather the crisis and outperform their competition. Please find out how they did it in this case study where the Revenue and Marketing Manager at Wayfarer Hotel Group, Frederic Turpin, shares his insights.

Embracing Total Revenue Management

2021-09-16T11:19:27+02:00

Managing room revenue only is no longer enough in today’s unpredictable and fast-paced market and ancillary income has become a primary source of revenue for many properties. Within this free ebook “Total Revenue Management” you’ll learn how to get started with applying revenue management principles beyond the room departments. All revenue-generating

10 Things To Know About Revenue Management

2022-11-07T12:35:05+01:00

Hotel Revenue Management is an innovative economic discipline that involves the harmonious and integrated use of sales channels, distribution strategies and market-oriented dynamic pricing to obtain the highest profits possible from each hotel. This ebook is an introduction to revenue management for executives, general managers and hotel owners. Within the ebook

Free Upselling Course for Hotels

2021-09-16T11:19:06+02:00

Within this free course "Upselling Course for Hotels" you find 7 Video lessons including interactive quizzes, to become a Rockstar at upselling. Get started in the multifaceted world of hotel upselling! Become acquainted with the many layers of effective upselling, learn key do's and don'ts and find out how it can

Hotel Upsell Performance Report including In-depth Results

2021-09-16T10:38:04+02:00

While hoteliers, in general, are becoming well-versed in the multiple benefits of digital upselling, it’s interesting to note how individual hotels find unique ways of using upselling to boost their business. In the report “Hotel Upsell Performance Report including In-depth Results” you find out which deals perform best at the Van

The Ultimate Revenue Management Buyer’s Guide

2023-09-11T10:06:50+02:00

Today's global hotel industry is facing the biggest challenge in recent history, and yet the greatest potential for transformational progress and accelerated growth. It would seem that 2020 has dealt us all with a losing card, but there is always a game to be won. This version of The Hotel Revenue

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