Hospitality Technology

Hotel PMS: Customization and Automation

Martijn Barten2024-02-25T17:29:24+01:00

Hotel PMS Hotel PMS (Property Management System) is a comprehensive software solution that manages all hotel operations, from reservations to billing and staff management. It is crucial as it streamlines administrative tasks, improves guest experiences, and enhances overall hotel efficiency, increasing profitability and customer satisfaction. Key Takeaways Customization for User-Friendliness: Tailoring a Hotel PMS's front and back ends can significantly

Hotel PMS: Customization and AutomationMartijn Barten2024-02-25T17:29:24+01:00

The Rise of Experience-Based Travel and How Hotels Can Prepare

Revfine.com2023-12-20T17:20:45+01:00

Traditionally, lodging properties spent much time and money implementing new amenities like fancy equipment or special devices to attract travelers. Many of these amenities were fads and ended up cluttering rooms or lying forgotten in storage. Since the pandemic, traveler priorities have shifted from one-off amenities to experience-driven travel. What Does This Mean for Lodging Operators? With this shift, hoteliers

The Rise of Experience-Based Travel and How Hotels Can PrepareRevfine.com2023-12-20T17:20:45+01:00

Which Matters Most for Winning Guests – Price or Loyalty?

Revfine.com2023-12-20T17:56:25+01:00

Regardless of who you are, competition in the hospitality industry is increasingly fierce, and winning new customers is a major challenge even for experienced hoteliers. So, what makes the most significant difference in getting guests to stay at your hotel versus the one down the street? Is it price? Is it the chance to benefit from a personalized loyalty program?

Which Matters Most for Winning Guests – Price or Loyalty?Revfine.com2023-12-20T17:56:25+01:00

ChatGPT Hospitality Guide: How ChatGPT Can Help the Hospitality Industry

Martijn Barten2024-04-25T14:44:43+02:00

ChatGPT Hospitality Guide ChatGPT for the hospitality industry is an AI-driven communication tool designed to enhance guest services and operations. It's crucial for providing immediate, personalized customer support, streamlining bookings, and offering tailored recommendations, thus improving the overall guest experience, increasing efficiency, and boosting hotel revenue. Key Takeaways Customer Service: ChatGPT provides instant, 24/7 support, enhancing guest satisfaction and engagement.

ChatGPT Hospitality Guide: How ChatGPT Can Help the Hospitality IndustryMartijn Barten2024-04-25T14:44:43+02:00

How the Internet of Things (IoT) can Benefit the Hospitality Industry

Martijn Barten2024-01-17T14:24:45+01:00

The Internet of Things in the Hospitality Industry The Internet of Things in hospitality involves connecting various devices and systems within a hotel to enhance operational efficiency and guest experience. It's important for automating processes, personalizing guest experiences, optimizing resource management, and providing data insights for better decision-making in the hospitality industry. Key Takeaways Hyper-Personalized Hotel Rooms: IoT enables

How the Internet of Things (IoT) can Benefit the Hospitality IndustryMartijn Barten2024-01-17T14:24:45+01:00

In-stay Upselling: Why You Should Use It and How to Maximize Deals

Revfine.com2024-04-10T12:49:59+02:00

In addition to pre-stay upselling, in-stay upselling allows hoteliers to unlock another dimension that leads to enhanced revenue and guest satisfaction. In-stay upselling reminds guests of services they might have missed when booking their room and allows them to book these deals throughout their stay. What Are the Benefits of In-stay Upselling? Below you will find 3 benefits of in-stay

In-stay Upselling: Why You Should Use It and How to Maximize DealsRevfine.com2024-04-10T12:49:59+02:00

Have Lodging Businesses Outgrown The Original PMS Concept?

Revfine.com2023-12-20T16:44:37+01:00

The property management system (PMS) is the most important part of a lodging business’s technology stack – no matter the property type or size. A PMS is used on a daily basis across teams to streamline operations and manage data. But are lodging businesses starting to outgrow the PMS? The Original PMS Has Been Slow to Evolve The hotel PMS

Have Lodging Businesses Outgrown The Original PMS Concept?Revfine.com2023-12-20T16:44:37+01:00

How to Solve Staffing Shortages in the Hospitality Industry with Technology

Martijn Barten2024-02-27T20:38:32+01:00

Staffing Shortages in the Hospitality Industry Staffing shortages in the hospitality industry refer to the lack of adequate personnel to meet operational needs. This issue is important because it can affect service quality, employee morale, and customer satisfaction, ultimately impacting the profitability and reputation of hospitality businesses. Addressing these shortages is critical for maintaining high service standards and ensuring guest

How to Solve Staffing Shortages in the Hospitality Industry with TechnologyMartijn Barten2024-02-27T20:38:32+01:00

Is the Metaverse the Future for the Hospitality Industry?

Revfine.com2024-01-18T16:20:13+01:00

The Metaverse is regarded as the next step of the internet. Many have heard about the Metaverse, but you might think this is irrelevant to the hospitality industry and see it as a far-off fantasy that is not relatable to real life. In this article, opportunities for the hospitality industry in Metaverse are discussed, as well as what your hotel

Is the Metaverse the Future for the Hospitality Industry?Revfine.com2024-01-18T16:20:13+01:00

Why NFT Technology is the Next Marketing Trend in the Hospitality Industry

Martijn Barten2023-12-22T15:24:47+01:00

Non-fungible tokens, or NFTs, are emerging as one of the most significant marketing trends, and NFT hospitality offerings are also growing as businesses come to recognize their full potential. In this article, you can learn about NFTs, their advantages, their marketing potential, and their specific uses within hospitality. Table of Contents: What is a Non-Fungible Token (NFT)? NFT Hospitality Offerings

Why NFT Technology is the Next Marketing Trend in the Hospitality IndustryMartijn Barten2023-12-22T15:24:47+01:00

Metaverse and the Hospitality Industry; The No. 1 Information Guide!

Martijn Barten2024-02-26T19:15:19+01:00

Metaverse and the Hospitality Industry Metaverse and the hospitality industry involve integrating digital, virtual environments with traditional hospitality services, creating innovative guest experiences. This fusion is important for providing interactive, personalized customer engagement, opening new marketing avenues, future-proofing businesses against evolving digital trends, and enhancing global travel and hospitality. Key Takeaways Hotels in the Metaverse: Offer virtual stays and tours,

Metaverse and the Hospitality Industry; The No. 1 Information Guide!Martijn Barten2024-02-26T19:15:19+01:00

The Five Boxes Your New Revenue Management (RMS) Should Check

Revfine.com2023-12-20T16:51:02+01:00

Today things are different. There's a greater variety of more intuitive RMSs that are easy to use for your team and can be set up faster than legacy systems. Thanks to this development, finding an RMS doesn't have to be hard anymore. In the following article, you'll discover how to find the RMS that will help you do just that.

The Five Boxes Your New Revenue Management (RMS) Should CheckRevfine.com2023-12-20T16:51:02+01:00

What Revenue Management Technology is Essential for Hotels?

Suzanne2023-12-20T16:51:57+01:00

Question for Our Revenue Management Expert Panel: What are the top “must-have” revenue management technology and tools essential for hotels today? Our Revenue Management Expert Panel Silvia Cantarella - Revenue Management Consultant, Revenue Acrobats Theresa Prins - Founder, Revenue Resolutions Patrick Wimble - Managing Director, Lightbulb Consulting Celine Quek - Senior Lecturer, School

What Revenue Management Technology is Essential for Hotels?Suzanne2023-12-20T16:51:57+01:00

How can Hotel Chatbots contribute to Contactless Guest Experiences?

Suzanne2023-12-20T17:24:23+01:00

Question for Our Hotel Marketing Expert Panel How can hotel chatbots best contribute to a contactless / low-touch guest experience? Our Marketing Expert Panel Dr. Betsy Stringam-Bender - Professor of Hotels & Resorts, New Mexico State University Tamie Matthews - Revenue, Sales & Marketing Consultant, RevenYou Andrew Kavanagh - Group Sales and Marketing

How can Hotel Chatbots contribute to Contactless Guest Experiences?Suzanne2023-12-20T17:24:23+01:00

POS Software for Hospitality: A Deep-Dive into Reporting Features

Martijn Barten2024-02-25T17:23:46+01:00

POS Software for Hospitality POS software for hospitality is a comprehensive tool designed for managing transactions, reservations, and customer service in the hospitality sector. It is important because it streamlines operations, enhances guest experience, and provides valuable data insights, improving efficiency and increasing profitability. Key Takeaways What is POS Software: Central system for managing hospitality sales and services. Payment and

POS Software for Hospitality: A Deep-Dive into Reporting FeaturesMartijn Barten2024-02-25T17:23:46+01:00

Why a Hotel Reservation System Is Important to Your Business

Martijn Barten2024-02-25T17:31:02+01:00

Hotel Reservation System A hotel reservation system is an online platform that lets guests book rooms directly from the hotel's website. It is important as it streamlines the booking process, increases direct sales, and reduces dependency on third-party booking sites, enhancing operational efficiency and improving customer experience. Key Takeaways No Commission to OTAs: Direct bookings through the system save money

Why a Hotel Reservation System Is Important to Your BusinessMartijn Barten2024-02-25T17:31:02+01:00

POS Apps: How to Choose the Right One?

Martijn Barten2024-02-25T17:25:42+01:00

POS Apps POS apps are mobile applications that provide point-of-sale functions, facilitating transactions and business operations on the go. They are important because they offer flexibility, improve customer service, and increase business efficiency by allowing sales and inventory management from any location. Key Takeaways POS App Importance: Essential for modern sales efficiency and customer service. Hardware and Software Budget: Balance

POS Apps: How to Choose the Right One?Martijn Barten2024-02-25T17:25:42+01:00

Point-of-Sale Systems in Hospitality: Maximizing the Benefits

Martijn Barten2024-02-25T17:26:43+01:00

Point-of-Sale Systems in Hospitality Point-of-sale systems in hospitality are integrated solutions for managing sales, inventory, and customer service in the hospitality sector. They are crucial for streamlining operations, enhancing guest experiences, and improving financial tracking, significantly contributing to operational efficiency and customer satisfaction in hospitality businesses. Key Takeaways Expand Your Business: POS systems facilitate business growth, allowing integration with online

Point-of-Sale Systems in Hospitality: Maximizing the BenefitsMartijn Barten2024-02-25T17:26:43+01:00

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