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Technology

The Rise of Experience-Based Travel and How Hotels Can Prepare

2026-01-20T13:14:08+01:00

Traditionally, lodging properties spent much time and money implementing new amenities like fancy equipment or special devices to attract travelers. Many of these amenities were fads and ended up cluttering rooms or lying forgotten in storage. Since the pandemic, traveler priorities have shifted from one-off amenities to experience-driven travel. What Does This Mean for Lodging Operators? With this shift, hoteliers

The Rise of Experience-Based Travel and How Hotels Can Prepare2026-01-20T13:14:08+01:00

Which Matters Most for Winning Guests – Price or Loyalty?

2026-01-22T11:46:06+01:00

Regardless of who you are, competition in the hospitality industry is increasingly fierce, and winning new customers is a major challenge even for experienced hoteliers. So, what makes the most significant difference in getting guests to stay at your hotel versus the one down the street? Is it the price? Is it the chance to benefit from a personalized loyalty

Which Matters Most for Winning Guests – Price or Loyalty?2026-01-22T11:46:06+01:00

How the Internet of Things (IoT) can Benefit the Hospitality Industry

2025-08-15T20:02:17+02:00

One of the most important emerging trends for those in the hospitality industry is the Internet of Things, or IoT for short. It is, therefore, important for hotel owners, managers, and other business leaders to make the most of it, yet many people still struggle to understand what it is and how it can help fully. In this article,

How the Internet of Things (IoT) can Benefit the Hospitality Industry2025-08-15T20:02:17+02:00

Have Lodging Businesses Outgrown The Original PMS Concept?

2026-01-23T21:14:46+01:00

The property management system (PMS) is the most important part of a lodging business’s technology stack – no matter the property type or size. A PMS is used on a daily basis across teams to streamline operations and manage data. But are lodging businesses starting to outgrow the PMS? The Original PMS Has Been Slow to Evolve The hotel PMS

Have Lodging Businesses Outgrown The Original PMS Concept?2026-01-23T21:14:46+01:00

How to Solve Staffing Shortages in the Hospitality Industry with Technology

2024-06-01T15:42:55+02:00

Staffing shortages within the hospitality industry can hurt the quality of a business and the experience that customers or guests receive. However, the consequences of staffing issues can be greatly reduced through intelligent investment in technology. In this article, you can learn more about how technology can be deployed to solve staffing shortages or reduce the impact of lower staff

How to Solve Staffing Shortages in the Hospitality Industry with Technology2024-06-01T15:42:55+02:00

Is the Metaverse the Future for the Hospitality Industry?

2025-09-18T13:01:29+02:00

The Metaverse is regarded as the next step of the internet. Many have heard about the Metaverse, but you might think this is irrelevant to the hospitality industry and see it as a far-off fantasy that is not relatable to real life. In this article, opportunities for the hospitality industry in Metaverse are discussed, as well as what your hotel

Is the Metaverse the Future for the Hospitality Industry?2025-09-18T13:01:29+02:00

Why NFT Technology is the Next Marketing Trend in the Hospitality Industry

2023-12-22T15:24:47+01:00

Non-fungible tokens, or NFTs, are emerging as one of the most significant marketing trends, and NFT hospitality offerings are also growing as businesses come to recognize their full potential. In this article, you can learn about NFTs, their advantages, their marketing potential, and their specific uses within hospitality. Table of Contents: What is a Non-Fungible Token (NFT)? NFT Hospitality Offerings

Why NFT Technology is the Next Marketing Trend in the Hospitality Industry2023-12-22T15:24:47+01:00

Metaverse and the Hospitality Industry; The No. 1 Information Guide!

2024-06-01T15:53:12+02:00

The idea of the metaverse - a network of digital spaces where social interactions can occur, facilitated by virtual and augmented reality - has gained traction as technology has improved. However, the social aspect of the metaverse is not the only aspect to focus on, and there are several exciting metaverse hospitality opportunities to be aware of too. This post

Metaverse and the Hospitality Industry; The No. 1 Information Guide!2024-06-01T15:53:12+02:00

The Five Boxes Your New Revenue Management (RMS) Should Check

2023-12-20T16:51:02+01:00

Today things are different. There's a greater variety of more intuitive RMSs that are easy to use for your team and can be set up faster than legacy systems. Thanks to this development, finding an RMS doesn't have to be hard anymore. In the following article, you'll discover how to find the RMS that will help you do just that.

The Five Boxes Your New Revenue Management (RMS) Should Check2023-12-20T16:51:02+01:00

What Revenue Management Technology is Essential for Hotels?

2023-12-20T16:51:57+01:00

Question for Our Revenue Management Expert Panel: What are the top “must-have” revenue management technology and tools essential for hotels today? Our Revenue Management Expert Panel Silvia Cantarella - Revenue Management Consultant, Revenue Acrobats Theresa Prins - Founder, Revenue Resolutions Patrick Wimble - Managing Director, Lightbulb Consulting Celine Quek - Senior Lecturer, School

What Revenue Management Technology is Essential for Hotels?2023-12-20T16:51:57+01:00

How can Hotel Chatbots contribute to Contactless Guest Experiences?

2023-12-20T17:24:23+01:00

Question for Our Hotel Marketing Expert Panel How can hotel chatbots best contribute to a contactless / low-touch guest experience? Our Marketing Expert Panel Dr. Betsy Stringam-Bender - Professor of Hotels & Resorts, New Mexico State University Tamie Matthews - Revenue, Sales & Marketing Consultant, RevenYou Andrew Kavanagh - Group Sales and Marketing

How can Hotel Chatbots contribute to Contactless Guest Experiences?2023-12-20T17:24:23+01:00

POS Software for Hospitality: A Deep-Dive into Reporting Features

2024-06-01T19:33:36+02:00

POS software ranks among the most important technology solutions for hotels, restaurants, and other businesses in the hospitality industry. Aside from its core features, which allow for the processing of various payment options, the software can also be used for reporting. In this article, you will learn more about these reporting features, how they work, what they can offer, and

POS Software for Hospitality: A Deep-Dive into Reporting Features2024-06-01T19:33:36+02:00

Why a Hotel Reservation System Is Important to Your Business

2024-06-01T19:30:34+02:00

A hotel reservation system is one of the most essential technology investments for modern guest accommodation businesses. Using such a system, hotels and similar properties can maximize direct bookings, which are not subject to the same commission fees associated with bookings generated via third-party online travel agencies. In this article, you will learn more about hotel reservation systems, their features,

Why a Hotel Reservation System Is Important to Your Business2024-06-01T19:30:34+02:00

POS Apps: How to Choose the Right One?

2024-06-01T19:33:06+02:00

A good POS app can be invaluable for hospitality employees because it can streamline processes, enhance the customer experience, and improve your company’s ability to track key performance indicators. However, following a sensible process for finding the right app is crucial. In this article, you will learn more about how POS apps work, how you can choose the right one,

POS Apps: How to Choose the Right One?2024-06-01T19:33:06+02:00

Point-of-Sale Systems in Hospitality: Maximizing the Benefits

2024-06-01T19:32:30+02:00

Point-of-sale systems serve a crucial role in the hospitality industry, assisting with everything from the processing of customer payments to the accurate collection and management of data. Nevertheless, businesses need to take certain steps to maximize the benefits, and in this post, you can learn more about these steps. Table of Contents: What is a Point-of-Sale System? What Are the

Point-of-Sale Systems in Hospitality: Maximizing the Benefits2024-06-01T19:32:30+02:00

Hotel Channel Manager: No. 1 Guide to Hotel Channel Management!

2024-06-01T19:43:15+02:00

Most hotels use a combination of different distribution channels in order to sell their hotel rooms. However, while a wider spread can assist you in optimising demand, it can also complicate managing these different channels. This is why investing in a hotel channel manager is important and in this article, you will learn more about the value of these software

Hotel Channel Manager: No. 1 Guide to Hotel Channel Management!2024-06-01T19:43:15+02:00
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