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Technology

AI in Hospitality: New Trends in Booking Behavior and Distribution

2025-08-25T18:22:48+02:00

What did you think when ChatGPT first came out? Maybe you were in the “nice, but useless gadget” camp. Or did you immediately see it as a powerful tool that will shake up our industry? The latter has proven true. Artificial intelligence (AI) tools have only been available for a short time. But you can already see an impact in

AI in Hospitality: New Trends in Booking Behavior and Distribution2025-08-25T18:22:48+02:00

Hotel Technology Trends: 26 Upcoming Innovations You Must Know for 2025

2025-08-25T14:58:09+02:00

Modern hotels appeal to customers in several ways, including the quality of customer service, the facilities on offer, the property's design, and hotel technology. This technology is often used to deliver a superior customer experience. It is especially important to do so in the post-COVID era, when those customer expectations have changed, and people need more reassurance to travel. In

Hotel Technology Trends: 26 Upcoming Innovations You Must Know for 20252025-08-25T14:58:09+02:00

Redefining Revenue Strategy: When AI and Human Expertise Work Together

2025-07-14T15:22:16+02:00

In a world defined by uncertainty, data gaps, and increasingly complex demand patterns, one truth stands out: automation alone isn’t enough — nor is relying solely on manual processes. The future lies in a Hybrid Revenue Management Strategy, where intelligent systems handle the heavy lifting while human insight fine-tunes the results. Incorporating Local Knowledge Into the Algorithm: The Role of

Redefining Revenue Strategy: When AI and Human Expertise Work Together2025-07-14T15:22:16+02:00

AI-Driven Analytics Will Provide Hard Fast ROI – But Are Hotels Ready?

2025-07-01T16:28:36+02:00

For hoteliers looking to Find customers, convert them to Book, and Grow revenue amid stiff competition, smarter data insights are necessary. But if more isn't done to bring system data together in a cohesive, intelligent and integrated way, commercial teams will flounder, unable to deliver hard fast ROI cannot. The Balancing Act of Modern Hospitality Hotels operate in one of

AI-Driven Analytics Will Provide Hard Fast ROI – But Are Hotels Ready?2025-07-01T16:28:36+02:00

AI Agents Are Now Booking Hotel Rooms – Is Your Property Ready?

2025-06-16T10:58:09+02:00

AI is moving fast. Really fast. Every day seems to bring a new breakthrough: an image generator that goes viral, a smarter chatbot, a more powerful time-saving tool. Some innovations will fizzle out or quickly be supplanted. Others will fundamentally change how we live and work. And one of the latest to watch for revenue managers? OpenAI’s Operator. Operator has

AI Agents Are Now Booking Hotel Rooms – Is Your Property Ready?2025-06-16T10:58:09+02:00

Training AI Agents to Improve Personalisation and Boost Conversion

2025-05-13T13:23:16+02:00

Question for Our Hotel Marketing Expert Panel How can AI agents be trained to anticipate hotel guest needs? How might this impact the personalisation of sales interactions and overall conversion rates? (Question proposed by Michael J. Goldrich) Our Marketing Expert Panel Michael J. Goldrich - Founder & Chief Advisor, Vivander Moriya Rockman

Training AI Agents to Improve Personalisation and Boost Conversion2025-05-13T13:23:16+02:00

Hostelworld Inbox: Essential Communication Tool for Hospitality Professionals

2025-05-20T12:29:09+02:00

Hostelworld Inbox is a central hub for managing bookings and communicating with guests via the Hostelworld platform. Hostelworld itself is a global distribution channel for hostels and similar accommodation businesses. For those in the industry, Hostelworld Inbox provides a valuable way to manage bookings made through the platform. It allows you to communicate with guests, set expectations and enhance the

Hostelworld Inbox: Essential Communication Tool for Hospitality Professionals2025-05-20T12:29:09+02:00

AI Marketing Tips: Best Practices & Insights from Hospitality Experts

2025-03-28T10:20:04+01:00

Question for Our Hotel Marketing Expert Panel What are your top suggestions and best practices for using AI in hotel marketing activities (e.g., communication, data analysis, etc.)? (Question proposed by Michael J. Goldrich.) Our Marketing Expert Panel Michael J. Goldrich - Founder & Chief Advisor, Vivander Dr. Betsy Stringam-Bender - Professor of

AI Marketing Tips: Best Practices & Insights from Hospitality Experts2025-03-28T10:20:04+01:00

20 Hot Digital Trends in the Hotel Industry

2025-02-17T16:00:44+01:00

With digital technology continuously evolving, it should come as little surprise that its applications within the hotel industry evolve, too. Indeed, over the past few years, several notable digital trends have taken the industry by storm, and the year ahead promises to be no different. Crucially, the businesses that benefit most from using digital technology are those with the foresight

20 Hot Digital Trends in the Hotel Industry2025-02-17T16:00:44+01:00

Hotel Check-in Timing and Process Explained

2024-12-07T15:28:26+01:00

Hotel check-in timing refers to when guests can check into a room or check out after their stay. It's often best to consider it as a window where staff and guests can align their needs. The timing is important to guests because it can limit or control their schedule. At the same time, it's important to hoteliers as it allows

Hotel Check-in Timing and Process Explained2024-12-07T15:28:26+01:00

5 Reasons to Choose a Hospitality-Focused BI Solution for Your Hotel

2024-11-05T13:54:56+01:00

As a hotelier, making sense of your data is not a simple task. It often involves consolidating information across multiple systems to understand guest preferences, improve the financial health of your business, and proactively plan for the future. Hospitality-Focused BI Tools vs. Generic Options Business intelligence (BI) software has become an indispensable tool for hoteliers looking to make informed decisions

5 Reasons to Choose a Hospitality-Focused BI Solution for Your Hotel2024-11-05T13:54:56+01:00

How Has Artificial Intelligence Impacted Revenue Management Roles and Systems So Far?

2024-10-14T14:12:47+02:00

Question for Our Revenue Management Expert Panel: Some roles are shrinking due to Artificial Intelligence. How have revenue management roles and systems been affected to date? (Question by Oleksii Kapichin) Our Revenue Management Expert Panel Niko Krauseneck - Founder, RevenueRebel Tamie Matthews - Sales & Marketing Consultant, RevenYou Nikolas Hall - Owner, N.

How Has Artificial Intelligence Impacted Revenue Management Roles and Systems So Far?2024-10-14T14:12:47+02:00

The Digital Concierge: How Technology Helps Hotels Add a Human Touch

2024-09-23T18:23:47+02:00

For modern hotels, balancing digital tools and human interaction is key to delivering exceptional guest experiences. In this article, you’ll explore how automation frees staff to make meaningful connections, while powering personalized offers that drive guest satisfaction and ancillary revenue. You’ll learn how to use technology to boost efficiency, build stronger relationships, and turn every guest interaction into an opportunity

The Digital Concierge: How Technology Helps Hotels Add a Human Touch2024-09-23T18:23:47+02:00

The Power of Modern Technology: Future-Proofing Your Hotel for Enhanced Guest Experiences

2024-09-09T21:10:32+02:00

In an industry where guest expectations are continually evolving, the adoption of modern technology is no longer just an option—it's a necessity. For hotels, building a future-proof tech stack is essential to ensure that operations are not only smooth and efficient but also capable of delivering personalized services that create memorable guest experiences. By leveraging technology, hotel staff can focus

The Power of Modern Technology: Future-Proofing Your Hotel for Enhanced Guest Experiences2024-09-09T21:10:32+02:00

Hotel Energy Solution: Save Money and The Planet

2024-10-18T16:09:50+02:00

The right hotel energy solution is a major concern for any hotel business. Rising energy costs can dramatically affect your bottom line. In addition, today's eco-minded travelers are increasingly concerned with the impact of their stay on the environment. In this article, you'll learn how your hotel business can reduce costs, attract more guests, and care for the planet at

Hotel Energy Solution: Save Money and The Planet2024-10-18T16:09:50+02:00

How AI is Advancing Digital Marketing Strategies for Hotels

2024-08-27T12:26:06+02:00

AI is infiltrating every aspect of life and business. With so much buzz around AI, it can be hard to identify where to most effectively use the technology and where to start implementing it in your hotel. Leveraging AI for Personalized Hotel Marketing and Revenue Growth AI has the ability to process vast amounts of data - and from a

How AI is Advancing Digital Marketing Strategies for Hotels2024-08-27T12:26:06+02:00

Embracing Revenue Management Technologies in 2024: A Guide for Progressive Hoteliers

2024-08-13T17:12:53+02:00

As we navigate through 2024, the hospitality sector is undergoing a transformative phase, heavily influenced by the integration of cutting-edge technologies and innovative strategies. These changes are pivotal in not only enhancing guest experiences but also in driving revenue maximization. One noteworthy trend is the increasing adoption of revenue management technologies in the hotel industry, a movement gaining momentum in

Embracing Revenue Management Technologies in 2024: A Guide for Progressive Hoteliers2024-08-13T17:12:53+02:00
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